Jacksons Food Stores
2.2 of 5 17 reviews
www.jacksonsfoodstores.com Meridian, ID 1000 to 5000 Employees

Jacksons Food Stores Reviews

Updated Jun 1, 2014

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2.2 17 reviews

                             

88% Approve of the CEO

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John D Jackson

(8 ratings)

50% of employees recommend this company to a friend
17 Employee Reviews
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    Not bad for a convenience store

    Sales Associate (Former Employee)
    Nampa, ID

    ProsThey offer bonuses for all employees, tuition reimbursement for most employees, and they promote from within for most open positions, and allow people to work extra shifts if needed. The owner, John Jackson, is a great guy, I've interacted with him many times.

    ConsPay scale for sales associates is not great, but it is a convenience store, so you can expect that

    Yes, I would recommend this company to a friend

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    What could be a good job has turned into a sour experience

    Fuel Attendant (Current Employee)

    ProsI've worked for Jackson's almost 3 years. I enjoy the job itself & most co-workers. Not bad for a basic minimum wage job, but could be so much better.

    ConsStore Managers try very hard, but DM's stand in the way with picky ridiculous rules that seem to be made up on the fly w/no good reasoning behind them (should you dare to ask). Employee's are DISCOURAGED to make suggestions or add input. If you should dare, you're on a "blacklist" as "trouble", therefore, discouraging and frustrating w/zero positive feedback. I've gone through a few DM's, and it's a consistent issue. The result is a "why bother" attitude and complaints from customers about service. Also, many benefits have been taken away or cut.

    Advice to Senior ManagementHave a DM work our job for a week! It's sounds cliche, but in this case seems necessary. the petty picky rules are ridiculous when you have to work under them. Don't allow them ultimate power with zero room for suggestions and putting us basically at their mercy. At least empower managers to ask questions, make suggestions and solve issues. And, for the love of God, could a DM come in just ONE time and compliment a hard working employee??

    No, I would not recommend this company to a friend

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    Convenience Stores - Shell or Chevron Gasoline.

    District Manager (Former Employee)
    Portland, OR

    ProsJacksons new Stores are cosmetically nice to look at. The current (dwindling) customer base are great people to serve and interact with and I hope that you will try to keep them.

    ConsVery challenging company to work for. Long hours, on call 24/7 including holidays. Micromanaged and thrown under a bus by immediate supervisor is a weekly occurrence.

    Advice to Senior ManagementPlease only hire people who enjoy being micromanaged and pose no threat to your Regional Manger(s).

    No, I would not recommend this company to a friend

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    Nothing Special

    District Manager (Former Employee)

    ProsGood company values. Organized.

    ConsPay very low compared to competition. Too much expected of Management at mid-levels like doing 2 or more jobs at the same time.

    Advice to Senior ManagementPay higher salaries. Higher more corporate support positions to alleviate pressure and workload of middle management.

    No, I would not recommend this company to a friend

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    Terrible employer!

    Sales Associate (Former Employee)
    Beaverton, OR

    ProsTuition reimbursement, potential bonuses, some extra incentives once in awhile

    ConsOver worked store managers, REQUIRED to work 45 hours but only paid for 40, bonuses are only every 2 months and how they pay them out you have to wait almost an additional month to get it. One person can screw up your bonuses. DMS are pushy, not friendly, they promote friends and family over real people that work. They fire you for any reason. NO MORE BENEFITS FOR HOURLY EMPLOYEES! BENEFITS SUCK FOR MANAGERS.Company has gone down hill since i was hired.

    Advice to Senior ManagementListen to your store managers. They run it. Not corporate!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Do not work for this company.

    Anonymous Employee (Current Employee)

    ProsTuition reimbursement, potential commissions, meeting interesting people. No other pros to consider.

    ConsCrazy hours. Low pay. Managers are REQUIRED to work 45 hours a week and only be paid for 40. Pushy DM's that don't listen and expect miracles. Upper management plays favoritism and promotes who they like, regardless of qualifications. DM's promote stupid people who don't know what they're doing. Benefits are lackluster if you're manaer. Getting time off if you're in management is almost impossible.

    Advice to Senior ManagementListen and learn from your managers, they run your stores, you dont! Jacksons has gone down hill so much since the Seattle takeover, they don't care about regular employees or managers.

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    Not a good company to work for

    Store Manager (Current Employee)
    Portland, OR

    ProsTuition reimbursement, Easy foot in the door to get c-store experience.

    Consso many cons... Poor management, stores are ran like crap, poor training, minimum wage.

    Advice to Senior ManagementStore managers: Just remember to listen to your employees needs and concerns. Always chat with your associates and mentor them as needed.

    DM's and HR: Give your store managers more power to run and over see store operations at their store. It's pretty much Corporate tells the managers what to do when to do it, and how they want it done... Managers don't really have a say-so any more.

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    meet new people all the time

    Customer Service Associate (Former Employee)
    Beaverton, OR

    Prosdon't let one person get you down, because there is always more to come

    Conssome people think they're better than you

    Advice to Senior Managementcommunicate more

    Yes, I would recommend this company to a friend

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    Overworked store managers

    Manager (Former Employee)
    Portland, OR

    ProsBonuses and gas cards (for store managers)

    ConsA lot of cons-too much nepotism is the company, not being heard or being overlooked for promotions, over working store managers that are salary based, certain managers getting away with breaking policies and others getting fired because of something small and stupid. They took away benefits for hourly employees. One employee can ruin your potential bonus, too much bull crap to get bonus. DMS lose touch with hourly employees. Some DMS think their untouchable, arrogant and unbearable to work with. Long term employees don't like working for the Company anymore. They've changed too much for the worse.

    Advice to Senior ManagementNone. Company doesn't want to listen. Their cheap skates.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    upper management has issues

    Manager (Former Employee)

    Prostuition reimbursement, used to benefits which have now been taken away from hourly employees

    Consmiddle management is overworked and overwhelmed to the point that they would rather have substandard managers working for them who they are assured will not go over their heads to upper management with issues, they would rather make management suffer to the point of quitting than fix issues and problems that are definitely within they're realm. A lot of abusive treatment from middle management when I was there such as getting hung up on during a conversation, told I was stupid, no call backs or emails back when having problems, no answers or solutions to problems discussed, in correct floater scheduling etc.

    Advice to Senior Managementupper management, make sure your middle managers are performing their job duties correctly and talk to you managers and crs's more often to see what is really going on in your stores. Make sure your managers know they can come to you with problems and issues with their dist. managers.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Jacksons Food Stores reviews and ratings — including employee satisfaction and approval rating for Jacksons Food Stores CEO John D Jackson. All 17 reviews posted anonymously by Jacksons Food Stores employees.