Jacuzzi Brands Reviews

Updated April 8, 2015
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2.7
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Thomas D. Koos
8 Ratings

14 Employee Reviews

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  1. A messy management but offers good employee benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor in Chino, CA
    Former Employee - Customer Service Supervisor in Chino, CA

    I worked at Jacuzzi Brands

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The company offers good employee benefits.

    Cons

    Several management changes over the years so there is no consistency with the policies and the morale in the company is kind of low.


  2. Helpful (1)

    Frustrating place to work, constantly putting out fires, lot's of Quality issues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salary Employee in Chino Hills, CA
    Current Employee - Salary Employee in Chino Hills, CA

    I have been working at Jacuzzi Brands full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Average benefits, flexible work schedule, holiday BBQ's and catered lunch

    Cons

    Poor management. Don't be fooled by the positive reviews, virtually impossible to be promoted if you didn't come from Black & Decker. TON's of favoritism. No raises in 6 yrs. Manufacture all spas in Mexico using underpaid, undertrained workers. Product Quality is really bad, requiring constant travel to Tijuana. Most workers that are left from downsizing, don't care anymore. Moral is ridiculously low. Knowledgeable employees have left only leaving a few that can't go anywhere else due to their high salary or title. Only know a small handful of coworkers that like their job, most I speak with are looking for other employment. Accept an offer AT YOUR OWN RISK.

    Advice to Management

    Management is the problem. No Quality program, No infrastructure, No leadership. This is what happens when you hire your buddy instead of the most qualified person. My advice would be for the decision makers to resign but that is highly unlikely. The company is headed downhill fast.


  3. saved them from total collapse of business and pooped on people that saved them!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jacuzzi Brands

    Pros

    nice people at he production facility in Geogria. they want to get it correct.People save companies and Jacuzzi does not get it!

    Cons

    Management does don't value production enough and would rather move to Mexico . Way to much black and decker thoughts about brand or sister and not enough production savvy to know what is right. SAD

    Advice to Management

    fire the president who does not know what is going on. period....


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  5. An amazing brand with lots of potential and an organization filled with intelligent, hard-working people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Chino Hills, CA
    Current Employee - Anonymous Employee in Chino Hills, CA

    I have been working at Jacuzzi Brands full-time

    Pros

    Great corporate culture
    Listens to employees, implements necessary changes
    Wonderful work/life balance
    Intellectually challenging environment

    Cons

    Aggressive goals with limited budget
    Not always staffed appropriately to execute plan


  6. Great Brand and Top of line products

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jacuzzi Brands full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Great work life balance
    - Big brand but small compahy culture that empowers employees to make decisions
    - Best in class products
    - Good leadership and strategic direction

    Cons

    - Jacuzzi is in a tough business and product category
    - Need to diversify
    - Some processes are dated and could be updated

    Advice to Management

    Good things are happening need to make sure it is communicated to the company.


  7. Industry leader that values input from all levels of the organization. Very strong brand recognition and great culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jacuzzi Brands full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Ability to drive change within the organization. It is a small enough company to be recognized for good results. Plenty of growth potential both with the business and personally.

    Cons

    Antiquated processes and equipment with little investment. "IT" technology is lacking.

    Advice to Management

    Continue top grading, setting high expectations and growth of the brand.


  8. Helpful (1)

    Lost Their Way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Chino Hills, CA
    Current Employee - Marketing Manager in Chino Hills, CA

    I have been working at Jacuzzi Brands full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Even though the brand has diminished, it is still very recognizable although a bit generic these days.
    Nice offices with company showroom - if only the company culture actually reflected their offices.

    Cons

    Where do I start?
    Leadership team that came from Black & Decker has all but run the company into the ground just like the business unit they came from.
    Management team doesn't understand the basics of selling plumbing - kind of a big deal when you are in the plumbing business.
    Too retail focused.
    Trade (Wholesale) channel and sales roles are a revolving door - management doesn't appear to understand or care. Wholesale partners have lost faith in the brand and don't trust the company or it's management.
    No promotion opportunities unless you have a B&D background.

    Advice to Management

    Please move on before the brand is completely dead. Some of us do actually care about the brand that we helped build.


  9. Helpful (1)

    Famous company headed down the drain!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jacuzzi Brands full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    A lot of good, dedicated long term employees at the manufacturing facility trying their best to keep the company afloat.

    Cons

    Company management way too top heavy.
    Pay OK, but benefits have been cut.
    Management on west coast out of touch with manufacturing in Georgia.
    Very poor communications between engineering and rest of company.
    Engineering/Op VP trying to do everything himself.
    Cutting too many experienced people who know how things happen and company history.

    Advice to Management

    Improve communications!
    Put sales staff on partial salary/partial commission - give them incentive to sell.


  10. Helpful (1)

    No growth opportunities, low pay for high workload

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Chino, CA
    Current Employee - Analyst in Chino, CA

    I have been working at Jacuzzi Brands full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fairly secure job, since they laid off too many people back in 2008 and refuse to hire any more to cover the workload from recovered sales. HR department is too afraid to fire anyone even if they are bad at their job because they don't want to get sued. Most of the dealer network is friendly and nice to talk to. Some fairly talented people with a lot of product knowledge.

    Cons

    Utter lack of compensation to employees even after years of service. Pay is below the minimum accepted for job titles pretty much across the board (except for upper management, of course). HR department is too afraid to fire anyone even if they are bad at their job because they don't want to get sued. Use of temp labor in Mexico production facility is a joke and product quality has suffered greatly in recent years. Focus of the company changes on an hourly basis, depending on who is currently barking the loudest. Management ignores big issues like product quality and employee dissatisfaction to focus on inane details like conflicts scheduling the conference room and making sure people clean their desks. Too many chiefs, not enough Indians. Constantly hiring executives, but no workers. Executives in charge have no knowledge of the industry and seem to have only rudimentary skills at running a business.

    Advice to Management

    Get rid of some of the high level marketing executives (there are more of them than total people in my department) and VPs of something or other and get some boots on the ground employees to decrease individual workload and increase customer service quality through personal interaction. STOP BUILDING IN MEXICO. Period. The cost of sending employees back and forth, replacing and retraining workers, warranty returns, and reduction in word of mouth sales referrals more than offsets any labor cost savings. The best choice in components isn't always the cheapest - Sometimes saving .$30 per unit is not worth sacrificing the reliability of the parts. You are losing all your long term employees with product knowledge for one simple reason: pay. Pay them more, or they will leave and go somewhere that will and take their industry knowledge with them to help your competitors. As one of the "old guard," I know what this place was like back when Jonathan Clark ran the show. I wish we could go back to the way this company was in those days.


  11. old boys club

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager, Marketing in Chino, CA
    Former Employee - Manager, Marketing in Chino, CA

    I worked at Jacuzzi Brands full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    work life balance is good

    Cons

    bad products with poor quality
    low caliber people
    poor system

    Advice to Management

    do away with black and decker club and hire someone who understands manufacturing excellence



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