Jagex Reviews

Updated July 20, 2015
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95 Employee Reviews

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  1. Helpful (4)

    Stay Away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Support in Cambridge, East of England, England (UK)
    Former Employee - IT Support in Cambridge, East of England, England (UK)

    I worked at Jagex (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    access to high tech kit

    Cons

    management are clueless, no idea what they are doing

    Advice to Management

    leave


  2. Helpful (3)

    Turned a corner and making good progress

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jagex full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people working on products they believe in Good location with balanced work/life ethic Increasing transparency between senior management and staff

    Cons

    Industry reputation in an early state of transition Impact of new CEO yet to be felt

    Advice to Management

    Positive progress is being made - don't take your foot off the pedal


  3. Helpful (3)

    Fun!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jagex

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    -Amazing People -Great Food! -Awesome Jollies -Friendly Atmosphere

    Cons

    -Darker side -Management There seems to be a darker side to Jagex 'politics' between management, and employees.

    Advice to Management

    Listen to everyone you employ.


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  5. Helpful (3)

    It is what you make of it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, East of England, England (UK)
    Current Employee - Anonymous Employee in Cambridge, East of England, England (UK)

    I have been working at Jagex full-time (More than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Good place to work at. If you play your cards right and put your own ambition first, you can have a very positive experience. Turning adversity into opportunity might be a skill hard to master, but you will have plenty of chances to do that at Jagex. And, to be honest, that is an invaluable skill for life. Also, it is a great place to work if you want to leave the rat race and just have a quiet time. You won't be overworked, you can cycle to the office, nobody will push you too hard, you will get jollies, free booze and free t-shirts on a regular basis. * Good benefits (private medical - that is awesome) * Good perks (my favorite one was free gym membership) * Some degree of flexibility * Good work-life balance * You get to play video games? * Free booze on your pay day? * You will meet some nice people. Some even care about the business. * Loads of people leaving, which means whoever stays is in for a big fat bonus at the end of the year

    Cons

    * Management at several levels couldn't care less about the business, but you will find that in other companies as well. Don't let that get to you and you should be fine. * You won't acquire many transferable skills * Most of your time is spent fixing other people's cock-ups - it is annoying, but remember what I said: adversity can be turned into opportunities. Make the best out of these situations and you will come out stronger! * Company lacks ambition and business acumen * You will hear a lot of "this is the way we have always done it", which can be frustrating. * In-house tools and technology are outdated * You might lose your cool having to deal with nonsense on a daily basis and seeing how well some people get away with it.

    Advice to Management

    * Stop giving incompetent people big pays for crappy ideas that only sink the business even lower. * Train people and give them opportunities to be the best they can be. * There are some good people working for you. Value their work and remind them how important they are.


  6. Helpful (3)

    Broken roller coaster.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cambridge, East of England, England (UK)
    Former Employee - Anonymous Employee in Cambridge, East of England, England (UK)

    I worked at Jagex full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Some fun people to be around. - A good way to get into the games industry if you don't know much. - Jolly budget and other benefits are good. - A good way of getting money without having to put any effort in. - Nice location to live in England. - Get e-peen online with all the RuneScape gals because you're a Jmod.

    Cons

    - Complete failures at publishing new games, let alone developing them. - People in powerful positions have climbed up from the bottom without acquiring relevant knowledge. - Generally a low talent density. - RuneScape is run by people that have no idea what's best for it, and most couldn't care less either. - No real transferable skills can be acquired. - Too many tiers of management so nothing ever gets done. - Sadly, one of the best ways to get a pay rise is to tell them that you're leaving. - Sausage fest.

    Advice to Management

    Quit. Hopefully the board will employ someone better.


  7. Helpful (4)

    Discriminated against and ignored by management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jagex full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The people on the office floor who actually do the work are the greatest and nicest people you'll ever meet Jollies are okay Free monthly work clothes Actively try to keep you in good health with regular walks and breaks Canteen with fresh food all day

    Cons

    Pay is absolutely terrible, barely above minimum wage. Smokers go out for breaks nearly every hour, overall they work a lot less than non-smokers. Staff who are nasty and selfish are quickly promoted, leading to promotion of their selfish and nasty friends. It's an endless cycle, an elaborate popularity contest messing with peoples lives. If you're not in the friend zone of the 'Senior' managers then you might as well not exist in the companies eyes. Ultimately, employees are not treated as equals. Senior manager purposely ignored emails and conversations which felt like I was set up to ultimately fail, which is against the core values of being an employee there. Illegally discriminated against by picking on my disability which was given as a reason why I couldn't be kept on the team. False promises are given to employees about rewards to make the employees work harder and forget about the obvious neglect via seniors. Lot's of overtime which you have to do or you basically lose your job. Employees left, right and centre being terminated makes you feel very insecure. Everyone given the standard excuse of 'no longer suits the company values'

    Advice to Management

    Grow up and stop messing with peoples lives. Employ or promote people who aren't selfish and liars. Promote employees with obvious desire to create great games, instead of just friendship bonds.


  8. Helpful (3)

    Started off fantastic; descended into despair

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cambridge, East of England, England (UK)
    Former Employee - Anonymous Employee in Cambridge, East of England, England (UK)

    I worked at Jagex

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Fantastic and ambitious colleagues, striving to make a difference. - Quarterly team(SCRUM) and company parties. - Majority of line managers lack basic personnel management skills, so often leave you alone. - Line managers who are experienced managers are quick to give feedback where necessary. - Realistic yearly targets with rewarding bonus schemes. - Very easy to use tools (despite being very rudimentary and created internally offering no wider industry value to your development skill-set) - Good benefit scheme (Although these aren't unique to Jagex, you can get these in most private companies)

    Cons

    - Complicated and large chain of managers often leads to unpredictable games of Chinese whispers when important information is being disseminated. - Having to repeat the following four words 'I told you so!' after most major updates that required guidance from the field you specialise in. I mean, despite being hired to specialise in that field and every day spent attempting to extend your profile and expertise in your given field; your opinion is rarely requested and even when it is you're quickly dismissed as a 'naysayer'. - Not launched any other product, successfully, since the initial launch of RuneScape in 2001. Block N Load may fair better. - Having a good idea may be the worst idea you could potentially have. Credit is rarely given to the founder of the initial idea. - Internal systems and modules are seldom operational. - Ridiculous 'employee values scheme' which attempts to highlight the perfect employee profile and then used to undermine you at every cost.

    Advice to Management

    Give up.


  9. Helpful (3)

    People are not valued here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jagex full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You'll get the opportunity to work with some passionate and very talented individuals - Free fruit, bicycle repair and gym membership Onsite canteen and good location on the outskirts of Cambridge

    Cons

    All managers are only there for themselves, they will back stab staff the first chance they get for promotion Pay is low in comparison to the rest of the industry Technology is outdated - what you learn here will not help you in future progression

    Advice to Management

    Appreciate the great staff you have


  10. Helpful (6)

    Sometimes okay, sometimes really bad.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer
    Former Employee - Software Developer

    I worked at Jagex full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Some very competent people Good location Some people I worked with were very helpful

    Cons

    Poor pay Too many levels of management promoting each other People who were not competent were very incompetent, and there was a lot of this Promotions were based on friendships, and not ability HR hire based on "company values" which they explicitly stated were used as a criteria in preference to actual experience and competence Too much internal politics particularly with management Absolutely failing to give up on projects that should have been abandoned years ago (TFU) Too many staff hired (and consequently fired) and job dilution was very high Undervalued technical competence

    Advice to Management

    Stop trying to beat a dead horse (RS3) Needs a major shake-up in terms of number of employees Management needs shrinking


  11. Helpful (5)

    Good to start with. But quickly went downhill.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support in Cambridge, East of England, England (UK)
    Former Employee - Customer Support in Cambridge, East of England, England (UK)

    I worked at Jagex full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great people Can be fun at times

    Cons

    Poor management Long, stress filled hours

    Advice to Management

    It's been a while since I left the company but never got around to writing my experiences. Jagex started off as a great place to work when I started in 2005. But it was possibly the worst by the time I left. Now that I reflect back on it, most of this was down to poor leadership. The managers may be in leadership roles, but they are not leaders. They have no clue what they are doing, or the consequences of it.



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