Jagged Peak

  www.jaggedpeak.com
  www.jaggedpeak.com

Jagged Peak Reviews

Updated August 12, 2014
Updated August 12, 2014
14 Reviews
2.7
14 Reviews
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Recommend to a friend
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Paul Demirdjian
12 Ratings

Employee Reviews

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  1.  

    Really nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Project Manager in Tampa, FL
    Current Employee - IT Project Manager in Tampa, FL

    I have been working at Jagged Peak full-time (more than an year)

    Pros

    casual dress, nice people, flexible schedule and work hours

    Cons

    no PM methodology. Rush to close sales leaves scope wide open. Neverending emergency get it done mode.

    Advice to ManagementAdvice

    tighten up scope at sales.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Some good people, CEO is a hot head

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jagged Peak full-time

    Pros

    Worked with some really nice folks there. They have a good business model, just need better execution.

    Cons

    The CEO likes to yell at his employees / accuse them of "stealing their paychecks". He is a smart guy, but he could use some psychiatric medication.

    Advice to ManagementAdvice

    Focus on execution. Value your employees. Autonomy, mastery, and purpose make for a happy, motivated workforce.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Jagged Peak constantly changes their focus because they are a struggling company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Tampa, FL
    Current Employee - Project Manager in Tampa, FL

    I have been working at Jagged Peak full-time (more than an year)

    Pros

    If you are a new in your field, you may gain a few months of experience in your area, other areas and realize what kind of corporation you do not want to work for.

    Cons

    Jagged Peak has a very high turnover rate, is unstable and burdens its workers with unrealistic workloads.
    Organizational culture is always a function of the CEO and his executives, but it is absent here. Whatever they do, however they behave, sends messages down through the organization. Executive affairs, talk of a coup, partner mistrust over corporate spending, and self motivated decision making by the CEO may make you feel insecure about your position.

    “Lower level employees are faceless numbers to executives and are treated like pawns in a chess game against each other and to clients”.
    “Basically you’ll be fighting real hard to impress a new client and lose an existing client. Jagged Peak is very disorganized, has no respect of rules or regulations and confidentiality. The rules change as they go and decide who is excluded from them and who is not.
    Getting caught up in the hypocrisy of Jagged Peak may damage your career more then build it.

    Advice to ManagementAdvice

    "Make up your mind what you want to do, where you want to compete." Jagged Peaks focus on "activity metrics" and "growth expectations" over "team morale" creates a "hostile work environment." Stop asking employees to lie to clients ignoring strong convictions to do the right thing and give the clients what they are actually paying for.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    It is an average company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator II in Tampa, FL
    Current Employee - Systems Administrator II in Tampa, FL

    I have been working at Jagged Peak full-time (less than an year)

    Pros

    their product is promising, people are not bad

    Cons

    hardly any work/life balance, pretty demanding

    Advice to ManagementAdvice

    it is decent, cannot complain

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    A growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer in Tampa, FL
    Current Employee - Senior Developer in Tampa, FL

    I have been working at Jagged Peak full-time (more than an year)

    Pros

    A very Fast Paced Growing Company. Good products portfolio. Most of their clients are "A" class. The management team always look for continuous improvements. sufficient social events to the employees.

    Cons

    Salaries are a little below average. Review meetings are not necessarily on time. Criticism is part of the culture, even few criticism will be included in an appreciation statement.

    Advice to ManagementAdvice

    Start to listen more to the experienced employees points of view.

    Positive Outlook
  7. 2 people found this helpful  

    Fast paced, friendly work environment...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at Jagged Peak full-time

    Pros

    Family oriented, fast paced workplace. Friendly co-workers. Good benefits. An exciting place to work that is unlike most companies as it handles e-commerce from time of order placement through fulfillment of orders with multiple worldwide distribution centers. Career opportunities are there for the hard worker. Decent chance for advancement.

    Cons

    There are some communication issues between departments at times much like most companies.

    Advice to ManagementAdvice

    Better communication and planning needed between departments as well as management having a better understanding of how long it takes to perform tasks assigned.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Stressful, not a happy place to start with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sr Developer in Tampa, FL
    Current Employee - Sr Developer in Tampa, FL

    I have been working at Jagged Peak full-time (less than an year)

    Pros

    This can be an Ok first job and you might get a chance to learn something about E-commerce. You will wear several hats while on the job which may not look good on your resume if solid experience in at least one field is preferred.

    Cons

    The work environment is unacceptable. Hiring / Firing or a raise always depends on skin color and most likely they let go people with the reason - ' Insufficient budget for the project' .
    Jagged Peak is nothing more than a family owned business. Finally, there is no opportunity to grow because of the frequent reshuffling .

    Advice to ManagementAdvice

    Focus on employee satisfaction rather than chasing new products.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 6 people found this helpful  

    High stress workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at Jagged Peak

    Pros

    E-commerce is a good field to get experience in, some very good people there. Small company means if things take off there will be lots of opportunity.

    Cons

    Senior management focuses too much on chasing new customers, not enough on improving their product and keeping the customers that they have.

    Advice to ManagementAdvice

    Senior management focuses too much on chasing new customers, not enough on improving their product and keeping the customers that they have.

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    Jagged Peak offers an exhilarating opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at Jagged Peak

    Pros

    The corporate offices of Jagged Peak are both sophisticated and conveniently located. The cafe downstairs has a beautiful setting to enjoy either breakfast or lunch and a fitness room is available for employees. Inside the office of Jagged Peak, employees are given the energy for creativity. Executives with a semi-open door policy can easily hear employees. Allowing individual ideas, criticisms and strategies to be heard on a non-threatening level. Inside the office of Jagged Peak, there is feeling of camaraderie amongst employees leaving you with a real sense of teamwork. Creative ideas are shared with different departments in attempts to develop strategies of success. Jagged peak host fundraisers and gives community support that employees and their families can participate in and be apart of. Overall, Jagged Peak is a company employees can be proud to work for and gain a sense of loyalty to.

    Cons

    The downside of working at Jagged Peak is the same as many workplaces; You have the typical break room gossip. I don't think there is a perfect way to do away with that. The easy access to the executives should be a plus for employees, but it seems some employee might have forgotten what it is like to work in a place when you do not have that kind of access and therefore and misplaced their respect for employers, employer ideas, creativity and the fact that the executives are in their positions not because they lack knowledge and creativity but because they are what helped build Jagged Peak into what it is today. This attitude could bring down morale and motivation. But like a mole,it is hard to cut out the cancer when you don't know where the tumor is located.

    Advice to ManagementAdvice

    Continue with the executive access with the exception of boundaries. Some boundaries are important in the chain of command. If the boundaries are crossed once they will be crossed again. Hold the respect of employees and restructure the boundaries without changing the dynamics that do work. "isolate the tumor and cut it out before it spreads". Jagged Peak is a great company and a great place to work, but "a house divided amongst itself, shall not stand."

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Jagged Peak - Growing Strong

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at Jagged Peak

    Pros

    Open door Policy. With so many different personalities the Employees work well together . Flex time if you need it. Good Benefits with PTO and paid holidays. With the diversity of the company it is a great learning experience. Over all the team at Jagged Peak works well together to make our clients and employees satisfied a great place to work.

    Cons

    Some lack of communication between departments when it comes to handoffs.

    Advice to ManagementAdvice

    Keep the open door policy as well as an open mind. Thanks for the opportunity!

    Recommends
    Approves of CEO

Jagged Peak Photos

heading downstairs to the Jagged Peak lobby
Jagged Peak Lobby
stairway at Jagged Peak

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