Janrain

www.janrain.com
Employer Engaged

Janrain Reviews

Updated February 25, 2015
Updated February 25, 2015
20 Reviews
3.7
20 Reviews
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Larry Drebes
17 Ratings

Employee Reviews

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  1.  

    Great job at promising company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Devops Engineer in Portland, OR
    Current Employee - Devops Engineer in Portland, OR

    I have been working at Janrain

    Pros

    Smart people, doing good things, and growing revenue. People are generally very friendly, work hard and treat each other with respect.

    Cons

    Upper management sometimes pushes unrealistic time frames, that can only be met by cutting corners.

    Advice to ManagementAdvice

    build a culture of taking the extra *time* to do things without cutting corners.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great culture, solid mgt in place - innovating the product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Janrain full-time (less than a year)

    Pros

    - Good leadership team in place
    - Innovating quickly with new capability to meet and lead the market
    - compensation for customer facing roles, especially sales is better than market average

    Cons

    - It's a tough category - still in development so it's an evangelical education process for customers, lots of consulting
    - Complex solution to integrate within customer infrastructure

    Advice to ManagementAdvice

    Keep doing what your doing - keep culture a priority, hire the best talent, and win big brands

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    A good Portland startup with smart people & a competitive product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR

    I worked at Janrain full-time

    Pros

    Good people with good intentions, no bad apples. Startup culture without someone watching your calendar or when you come/go. Get your work done and no one complains. Invest in training employees. Food (fresh fruit/snacks/cereal) available to all in breakrooms.

    Cons

    Turnover, we got picked apart by other companies in town who could pay more for good/smart talent. New sales mgt is changing that side's culture with eye to efficiency but also much more watchful. Slow to react to market changes and overlooking the competition.

    Advice to ManagementAdvice

    Slow to react to market changes and overlooking the competition can be a fatal flaw. Marketing must improve if they are to compete. Website isn't user friendly, get outside input to tailor it and provide content to make sales easier.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 5 people found this helpful  

    Sales is an Absolute Disaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Janrain full-time (more than a year)

    Pros

    great location
    technology is ok at best
    love the coffee

    Cons

    past and current sales management is a complete mess
    micromanaging
    they offer nothing and want everything
    if you are thinking about this place don't waste your time
    if you are desperate for a pay check and want something for only temporary still do not waste your time

    Advice to ManagementAdvice

    You don't belong in sales

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Dysfunctional management and multiple layoffs continue to cause excessive turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Portland, OR
    Former Employee - Software Engineer in Portland, OR

    I worked at Janrain full-time (more than a year)

    Pros

    Though it used to be better, the culture is decent. The company provides some fresh fruit, snacks, and allows alcohol in the office.

    Cons

    Coffee was recently downgraded to low quality beans to cut a few thousand dollars from the books; management repeatedly makes promises that are never fulfilled; projects and teams change often; a large number of employees leave every month and the company is mostly unable to attract new talent.

    Advice to ManagementAdvice

    Create a master plan for engineering products and stick with it, try not to have a condescending attitude towards employees, and clean up the broken product management processes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Driven team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Engineer in Portland, OR
    Former Employee - Senior Engineer in Portland, OR

    I worked at Janrain full-time (more than a year)

    Pros

    Janrain has a driven, pragmatic engineering team. It's a great place to work with few rules and interesting problems. Great culture.

    Cons

    Tend to hire more Junior developers; doesn't pay market rates. Company grew very fast. Trying to be a SASS company, but really a marketing or service one.

    Advice to ManagementAdvice

    Be a steward to the culture; focus on solving the strategic problems. Hire better.

    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Interesting place not afraid to get into new technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Portland, OR
    Current Employee - Software Engineer in Portland, OR

    I have been working at Janrain full-time (more than a year)

    Pros

    Get to work downtown with a bright, motivated team into modern, functional languages

    Cons

    Some turbulence in personal can leave project direction up in the air / shifting.

    Advice to ManagementAdvice

    I like when employees have the freedom to take initiative in improving the product.

    Recommends
    Approves of CEO
  9. 1 person found this helpful  

    Great company, going through growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Portland, OR
    Former Employee - Sales in Portland, OR

    I worked at Janrain full-time (more than 3 years)

    Pros

    Great people and leadership. Fun, fast paced, start-up environment that presents a number of challenges for those willing to grab on to them. Creating a new market and aggressively going after that market, a bit rare these days in the tech world. Very solid emphasis on work/life balance and although it has not always been the greatest, getting much better on internal communication and keeping everyone informed on what's going on.

    Cons

    Struggle to stick to road map, product is a tad bit ahead of its time making it a challenge to sell. Still a small company, so not a lot of career path opportunities here...so people build experience and move on.

    Advice to ManagementAdvice

    Keep employees informed, keep educating the market, add better reporting/analytic capabilities, get more competitive with compensation to keep key employees. Also, do a better job with helping people career plan and find opportunities to grow in Janrain without the need to leave.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    once promising start-up evolved into self destructive enterprise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Portland, OR
    Current Employee - Developer in Portland, OR

    I have been working at Janrain full-time (more than 3 years)

    Pros

    very intelligent hard working people that where happy to share knowledge
    flexible work schedule
    fast paced environment

    Cons

    upper management plans seemed reactionary, instead of carefully cultivated to create the best chance of success for the company.
    management micromanaged projects
    priority of features changed often, which was unfair to those whose task it was to implement them.
    Most people are underpaid for the spectacular work they do.

    Advice to ManagementAdvice

    belief in the company & morale were both initially high through 2012. A few tribulations later, both are in tatters, a large part because management's actions reflected a lack of understanding in the duties, strengths, and flexibility of individual employees; management made it clear that employees were nothing more than cost to the company.

    That last realization was hard to swallow, because Janrain had been a positive, friendly, collegiate work environment. Attempts to correct the course of the company cannot be made while ignoring the largest stakeholders of the company: the employees.

    Management: If an employees work load doubles or triples due to some unfortunate happening, what is he or she to make of it when management brushes off a request for a token raise?

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 5 people found this helpful  

    Badly managed growth, unhealthy culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Portland, OR
    Former Employee - Software Engineer in Portland, OR

    I worked at Janrain full-time (more than a year)

    Pros

    Lots of interesting technical and market challenges.
    Very smart and capable technical staff.
    Willingness to try new approaches, among some of the technical staff, at least.

    Cons

    Poor internal communication
    Lack of understanding of what an engineering culture needs to be to make it a healthy environment
    Too much technical debt that's not being addressed effectively

    Advice to ManagementAdvice

    Make communication a top priority, but stop making it seem like you're preaching to the employees -- let them lead the conversation, too.
    Deal with the tech debt.
    Hurry up and figure out what the internal culture should be, doing this by committee isn't going to get you there.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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