Janrain

  www.janrain.com
  www.janrain.com

Janrain Reviews

Updated November 17, 2014
Updated November 17, 2014
18 Reviews
3.6
18 Reviews
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Larry Drebes
15 Ratings

Employee Reviews

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  1.  

    A good Portland startup with smart people & a competitive product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR

    I worked at Janrain full-time

    Pros

    Good people with good intentions, no bad apples. Startup culture without someone watching your calendar or when you come/go. Get your work done and no one complains. Invest in training employees. Food (fresh fruit/snacks/cereal) available to all in breakrooms.

    Cons

    Turnover, we got picked apart by other companies in town who could pay more for good/smart talent. New sales mgt is changing that side's culture with eye to efficiency but also much more watchful. Slow to react to market changes and overlooking the competition.

    Advice to ManagementAdvice

    Slow to react to market changes and overlooking the competition can be a fatal flaw. Marketing must improve if they are to compete. Website isn't user friendly, get outside input to tailor it and provide content to make sales easier.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Sales is an Absolute Disaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Janrain full-time (more than an year)

    Pros

    great location
    technology is ok at best
    love the coffee

    Cons

    past and current sales management is a complete mess
    micromanaging
    they offer nothing and want everything
    if you are thinking about this place don't waste your time
    if you are desperate for a pay check and want something for only temporary still do not waste your time

    Advice to ManagementAdvice

    You don't belong in sales

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Dysfunctional management and multiple layoffs continue to cause excessive turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Portland, OR
    Former Employee - Software Engineer in Portland, OR

    I worked at Janrain full-time (more than an year)

    Pros

    Though it used to be better, the culture is decent. The company provides some fresh fruit, snacks, and allows alcohol in the office.

    Cons

    Coffee was recently downgraded to low quality beans to cut a few thousand dollars from the books; management repeatedly makes promises that are never fulfilled; projects and teams change often; a large number of employees leave every month and the company is mostly unable to attract new talent.

    Advice to ManagementAdvice

    Create a master plan for engineering products and stick with it, try not to have a condescending attitude towards employees, and clean up the broken product management processes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Driven team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Engineer in Portland, OR
    Former Employee - Senior Engineer in Portland, OR

    I worked at Janrain full-time (more than an year)

    Pros

    Janrain has a driven, pragmatic engineering team. It's a great place to work with few rules and interesting problems. Great culture.

    Cons

    Tend to hire more Junior developers; doesn't pay market rates. Company grew very fast. Trying to be a SASS company, but really a marketing or service one.

    Advice to ManagementAdvice

    Be a steward to the culture; focus on solving the strategic problems. Hire better.

    Neutral Outlook
    Approves of CEO
  6.  

    Interesting place not afraid to get into new technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Portland, OR
    Current Employee - Software Engineer in Portland, OR

    I have been working at Janrain full-time (more than an year)

    Pros

    Get to work downtown with a bright, motivated team into modern, functional languages

    Cons

    Some turbulence in personal can leave project direction up in the air / shifting.

    Advice to ManagementAdvice

    I like when employees have the freedom to take initiative in improving the product.

    Recommends
    Approves of CEO
  7.  

    Great company, going through growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Portland, OR
    Former Employee - Sales in Portland, OR

    I worked at Janrain full-time (more than 3 years)

    Pros

    Great people and leadership. Fun, fast paced, start-up environment that presents a number of challenges for those willing to grab on to them. Creating a new market and aggressively going after that market, a bit rare these days in the tech world. Very solid emphasis on work/life balance and although it has not always been the greatest, getting much better on internal communication and keeping everyone informed on what's going on.

    Cons

    Struggle to stick to road map, product is a tad bit ahead of its time making it a challenge to sell. Still a small company, so not a lot of career path opportunities here...so people build experience and move on.

    Advice to ManagementAdvice

    Keep employees informed, keep educating the market, add better reporting/analytic capabilities, get more competitive with compensation to keep key employees. Also, do a better job with helping people career plan and find opportunities to grow in Janrain without the need to leave.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    once promising start-up evolved into self destructive enterprise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Portland, OR
    Current Employee - Developer in Portland, OR

    I have been working at Janrain full-time (more than 3 years)

    Pros

    very intelligent hard working people that where happy to share knowledge
    flexible work schedule
    fast paced environment

    Cons

    upper management plans seemed reactionary, instead of carefully cultivated to create the best chance of success for the company.
    management micromanaged projects
    priority of features changed often, which was unfair to those whose task it was to implement them.
    Most people are underpaid for the spectacular work they do.

    Advice to ManagementAdvice

    belief in the company & morale were both initially high through 2012. A few tribulations later, both are in tatters, a large part because management's actions reflected a lack of understanding in the duties, strengths, and flexibility of individual employees; management made it clear that employees were nothing more than cost to the company.

    That last realization was hard to swallow, because Janrain had been a positive, friendly, collegiate work environment. Attempts to correct the course of the company cannot be made while ignoring the largest stakeholders of the company: the employees.

    Management: If an employees work load doubles or triples due to some unfortunate happening, what is he or she to make of it when management brushes off a request for a token raise?

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 4 people found this helpful  

    Badly managed growth, unhealthy culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Portland, OR
    Former Employee - Software Engineer in Portland, OR

    I worked at Janrain full-time (more than an year)

    Pros

    Lots of interesting technical and market challenges.
    Very smart and capable technical staff.
    Willingness to try new approaches, among some of the technical staff, at least.

    Cons

    Poor internal communication
    Lack of understanding of what an engineering culture needs to be to make it a healthy environment
    Too much technical debt that's not being addressed effectively

    Advice to ManagementAdvice

    Make communication a top priority, but stop making it seem like you're preaching to the employees -- let them lead the conversation, too.
    Deal with the tech debt.
    Hurry up and figure out what the internal culture should be, doing this by committee isn't going to get you there.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Startup looking to become common market solution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering in Portland, OR
    Current Employee - Engineering in Portland, OR

    I have been working at Janrain full-time (less than an year)

    Pros

    The people are great, the technology is top notch, and the potential is unlimited. Add to this, the perks and you get the complete package - a great place to work with lots of potential.

    Cons

    Although the old downtown Portland building is nice to look at, it is not very practical and consists of a lot of wasted space. In fact, the wasted space is a problem with regard to forcing the company to spread out across multiple floors rather than consolidate close by in a collaborative way.

    Advice to ManagementAdvice

    Consider relocating to a more comfortable and practical building in downtown Portland.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Fast moving company that is growing and growing up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Portland, OR
    Current Employee - Engineer in Portland, OR

    I have been working at Janrain full-time (more than an year)

    Pros

    There is no limit to your ability to change things given that this is a start-up. It is somewhat dichotomous that a company this small serves some of the biggest brands around.

    The pace can be fast but there is consideration/flexibility to ensure there is a work-life balance. From a career perspective, it helps that the company uses the latest tools and technology. There is a variety of positions available which makes it easier to move around to try different things. Being close to lots of food carts and the riverfront is nice too. Finally, the number of organic learning initiatives makes this a terrific place to work whether you are fresh out of college or are an experienced professional.

    Cons

    This is getting better but we need to keep improving our intake process so as to avoid too many surprises during the execution phases. People like our products and tools, so lets sell them confidently rather than trying to please everyone all the time.

    More celebration around team milestones will also make people feel included (given the number of new faces here, a byproduct of our growth).

    Advice to ManagementAdvice

    Meet with employees informally rather than just at all-hands events.

    Recommends
    Positive Outlook
    Approves of CEO

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