Jason's Deli Reviews

Updated October 13, 2014
Updated October 13, 2014
148 Reviews
3.0
148 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Jason's Deli President Joe Tortorice Jr.
Joe Tortorice Jr.
85 Ratings

Review Highlights

Pros
  • Has a Core Values System that Looks like it can work effectively (in 11 reviews)

  • great place to work if you need experience, got day of when requested (in 10 reviews)


Cons
  • Upper management more concerned with their bottom line and bonuses than employee growth (in 13 reviews)

  • Long hours, more than most restaurant management jobs (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Catering Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering
    Current Employee - Catering

    I have been working at Jason's Deli part-time (more than 5 years)

    Pros

    Fun and fast-paced work environment. Made some great friends and they do all they can to make it seem like a family.

    Cons

    High employee turnover and nothing is done about making it better.

    Doesn't Recommend
    Approves of CEO
  2.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA in Phoenix, AZ
    Current Employee - QA in Phoenix, AZ

    I have been working at Jason's Deli as a contractor (less than an year)

    Pros

    fast placing, good stuff, nice company culture, fast growing

    Cons

    So far so good, not too many cons

    Advice to ManagementAdvice

    if they consider student certain situation, that will be great

    Recommends
    Approves of CEO
  3.  

    Good people; good culture; hard work is recognized and rewarded

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Jason's Deli full-time (more than 3 years)

    Pros

    Very positive atmosphere and working environment
    Hard work, dedication, and job excellence are noticed and rewarded
    Decent schedules (if a manager is having to work 60 hours a week, as mentioned in a previous review, something has gone terribly wrong-- I never saw that in my 4 years with the company)

    Cons

    Overall experience varies tremendously from one location to another
    Corporate's solution to the above issue was to implement a lot of asinine procedural changes that only serve to needlessly complicate every job, and still don't fix the issues

    Recommends
    Approves of CEO
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  5.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver in Houston, TX
    Former Employee - Delivery Driver in Houston, TX

    I worked at Jason's Deli part-time (more than 3 years)

    Pros

    Drivers get amazing tips, managers are generally friendly and understanding, employees are easy to get along with. The store I worked at did not have high turnover, a stable roster of employees makes for a more predictable weekly schedule.

    Cons

    Management changed in October 2013 at my store, corporate decided to turn our store into an MIT store, meaning we constantly get new managers in training of varying quality, which, after completing training, were sent off to a different store. As an employee it got more difficult as my job now included training the new managers in every restaurant position in a short amount of time.

    Advice to ManagementAdvice

    I saw several of my good friends get terminated for seemingly no good reason, which brought down morale among the rest of the working crew, openness is key.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good Starting workplace for high school students

    Former Employee - Head Line Cook in Greenwood Village, Arapahoe, CO
    Former Employee - Head Line Cook in Greenwood Village, Arapahoe, CO

    I worked at Jason's Deli part-time (more than 3 years)

    Pros

    Really good food, great first time job experience, good foundation to learn better customer service, good environment to learn sales skills.

    Cons

    Promotions, long term job opportunities, high end and or suitable pay for living expenses, benefits and college help, and little to no room for management for workers

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    I worked for Jason's Deli full-time for 8+ years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Huntsville, AL
    Former Employee - General Manager in Huntsville, AL

    I worked at Jason's Deli full-time (more than 8 years)

    Pros

    Fresh food, informative management program, great core values system, closed by 10 pm, friendly customer base

    Cons

    If you enjoy constant unnecessary changes and being micromanaged this is the management job for you. Different locations not held to same standards and sells goals. Average work week 50+ hours, but will only be paid for 50. Breaks viewed by upper management as not necessary. High manager turnover. Different District Managers every 3-5 months with different perspectives on how a store should be managed. Communication all over the place hidden in different places (email, newsletters, company website). Over worked and under paid.

    Advice to ManagementAdvice

    Stop trying to keep managers busy with numerous checklist and audits in an already high volume environment. Upper management needs to get off their cell phones and laptops and run some real shifts so they can get a different perspective and really see what type of work:live balances regular managers have. Pay your managers more to stay competitive in the market.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    "great place to work"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Jason's Deli

    Pros

    better pay than most restaurants, good food

    Cons

    management is more worried about the bottom line and "standardization" than making sure their people are happy

    No opinion of CEO
  9.  

    Cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jason's Deli

    Pros

    Hours and shifts are decent

    Cons

    Management is always very unprofessional

  10.  

    Great Place to work however slow growing company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Jason's Deli full-time (more than 8 years)

    Pros

    Great hours for a restaurant job and they truly do care about you.

    Cons

    Company seems more concerned with reinventing itself over and over as opposed to growth. Had the entire industry beat when it came to fast casual catering services however through slow growth and lack of consistency from unit to unit has allowed the competition to catch up.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great Company delusional managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering in Bloomington, IL
    Current Employee - Catering in Bloomington, IL

    I have been working at Jason's Deli full-time (less than an year)

    Pros

    Opportunity to move up, salary increases, bonuses available. Foods pretty good

    Cons

    Managers are rude and will yell at you in front of other employees or customers.
    No breaks.
    Change schedule without informing employees
    Managers Favorites
    Salaried Managers take tips

    Advice to ManagementAdvice

    Send managers for sensitivity training. Employees in our store are afraid of openly speaking up (even some lower management) worried Gms will lash out.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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