Jason's Deli

  www.jasonsdeli.com
  www.jasonsdeli.com
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Jason's Deli Reviews

Updated September 25, 2014
Updated September 25, 2014
141 Reviews
3.0
141 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Jason's Deli President Joe Tortorice Jr.
Joe Tortorice Jr.
82 Ratings

Review Highlights

Pros
  • Has a Core Values System that Looks like it can work effectively (in 10 reviews)

  • great place to work if you need experience, got day of when requested (in 10 reviews)


Cons
  • Upper management more concerned with their bottom line and bonuses than employee growth (in 12 reviews)

  • Long hours, more than most restaurant management jobs (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Starting workplace for high school students

    Former Employee - Head Line Cook  in  Greenwood Village, Arapahoe, CO
    Former Employee - Head Line Cook in Greenwood Village, Arapahoe, CO

    I worked at Jason's Deli part-time for more than 3 years

    Pros

    Really good food, great first time job experience, good foundation to learn better customer service, good environment to learn sales skills.

    Cons

    Promotions, long term job opportunities, high end and or suitable pay for living expenses, benefits and college help, and little to no room for management for workers

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jason's Deli

    Pros

    Hours and shifts are decent

    Cons

    Management is always very unprofessional

  3.  

    Great Company delusional managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering  in  Bloomington, IL
    Current Employee - Catering in Bloomington, IL

    I have been working at Jason's Deli full-time for less than a year

    Pros

    Opportunity to move up, salary increases, bonuses available. Foods pretty good

    Cons

    Managers are rude and will yell at you in front of other employees or customers.
    No breaks.
    Change schedule without informing employees
    Managers Favorites
    Salaried Managers take tips

    Advice to ManagementAdvice

    Send managers for sensitivity training. Employees in our store are afraid of openly speaking up (even some lower management) worried Gms will lash out.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Great Place to work however slow growing company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Jason's Deli full-time for more than 8 years

    Pros

    Great hours for a restaurant job and they truly do care about you.

    Cons

    Company seems more concerned with reinventing itself over and over as opposed to growth. Had the entire industry beat when it came to fast casual catering services however through slow growth and lack of consistency from unit to unit has allowed the competition to catch up.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    All smoke and mirrors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - 2A Manager  in  Fort Worth, TX
    Current Employee - 2A Manager in Fort Worth, TX

    I have been working at Jason's Deli full-time for more than a year

    Pros

    As a manager you get 1 weekend off a month. The food is fresh, and lots if healthy options.

    Cons

    Everything is not as it seems. They want us to believe this is a great place to work. It is for the corporate office people and owners. They claim that there are no late nights and no quick turn arounds. Closing at 10 is great, but usually don't leave until midnight to have to be back at 9 the next morning. You end up at the deli more than you are home. Everything is standardized so all delis should do everything the exact same way when each deli has a different set up and different business patterns. Managers are also allowed 4 sick days a year, but try to use one and it turns into changing your off days instead of using your sick days.

    Approves of CEO
  7.  

    The new decor is nicer than the food

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Charlotte, NC
    Current Employee - General Manager in Charlotte, NC

    I have been working at Jason's Deli full-time for more than 8 years

    Pros

    The concept offers a decent quality of life for managers. This does vary as you move up, but being able to take one weekend off a month is nice in the restaurant industry.

    Cons

    District Managers vary from area to area. A lot of them were GM's 10 years ago and now spend most of their time trying to implement more daily tasks and audits to keep managers busy in an already high volume environment, with plenty to manage. If you love being micromanaged, this is the company for you!!

    Advice to ManagementAdvice

    Try not to change simple "bread toasting procedures," each week. Its really petty and the time of the training department and corporate staff could be used in a much more useful way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    A place that truly cares

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate
    Former Employee - Corporate

    I worked at Jason's Deli full-time for more than a year

    Pros

    The executive team is all family and they tend to treat all of the employees as they were family too.

    Cons

    The executive team can sometimes suffer from a bit of nearsightedness.

    Advice to ManagementAdvice

    Be cautious, but try not to shy away from new ideas that could take the deli to the next level.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great part-time job for college students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Order Taker  in  San Antonio, TX
    Former Employee - Order Taker in San Antonio, TX

    I worked at Jason's Deli part-time for less than a year

    Pros

    Friendly staff and management. If I needed time off to study for finals they made it happen. I needed time off for a vacation and they were very accommodating. Lots of assistance when learning pricing and menu items.

    Cons

    Of course the lunch rush is crazy but that comes with the territory. Some of the staff were a bit too inappropriate when it came to joking around with young female employees, but that was easily solved with a stern conversation with the employee. Some employees are a bit clique-ish and have their set groups and others have bad history.

    Advice to ManagementAdvice

    Nothing from my experience, keep it up.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great co-workers, bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front of House  in  Huntsville, AL
    Former Employee - Front of House in Huntsville, AL

    I worked at Jason's Deli full-time for more than a year

    Pros

    The job itself interesting in that you deal with a varying amount of people. Some days are spent cleaning, some are spent trying to put together orders quickly. The people that come in tend to be very polite and it is rare to get a bad customer. For the most part, you deal with nice people day in and day out.

    Cons

    Often understaffed. Advancement comes from sucking up instead of ability. You are expected to cross train for multiple positions and are promised raises for doing so but the raises never come. Sometimes hours mysteriously disappear from your schedule and managers refuse to accept the math behind your missing hours.

    Advice to ManagementAdvice

    Raise increases should be done before employees find better jobs or you will continue to lose them.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Good job if it's your first management position, not for much else

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jason's Deli

    Pros

    Training was good but once that's done, you don't get as much development as they preach. Great food and concept, just always seem to be losing people

    Cons

    Long hours and only GMs get awesome schedule. Lots of procedural changes that keep changing to make your head spin and lots of time don't make sense. We don't reward good performance enough.

    Advice to ManagementAdvice

    Give a store a chance to get comfortable and a management team to mesh well together for a good amount of time before moving everyone around. Allow us to pay hourly staff a better living wage

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