Jason's Deli

  www.jasonsdeli.com
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Jason's Deli Reviews

Updated August 18, 2014
Updated August 18, 2014
150 Reviews

3.1
150 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Jason's Deli President Joe Tortorice Jr.
Joe Tortorice Jr.
89 Ratings

Review Highlights

Pros
  • great place to work if you need experience, got day of when requested (in 10 reviews)

  • Has a Core Values System that Looks like it can work effectively (in 9 reviews)


Cons
  • Upper management more concerned with their bottom line and bonuses than employee growth (in 11 reviews)

  • Long hours, more than most restaurant management jobs (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Pros

    The customer's, love working with my customer's. :-) flexible schedule.

    Cons

    High turn over rate for all employees,manager's & GM's. Favoritism, inconsistency, no communication.

    Advice to ManagementAdvice

    Trust your employees don't ignore them, lie&exclude them from opportunities or their suggestions on how work could be more productive or when there is an issue with a co worker or manager. Praise the one's working hard&reward them instead of praising & allowing the lazy ones to continue to be lazy because they can. Lead by example & not only when the district manager pops in. Be consistent, communicate with your employees, don't exclude them & ignore them & disrespect them. We say "Make every customer Happy" by using the 5 Hospitality steps, same steps should be applied to employees, pay attention, speak to your employees with respect, yelling accomplishes nothing but a bad work environment. So does your concerns & issues being ignored by all your managers & GM. GM is supposed to take c/o the functions of the Deli & it's employees. Your employees are what keep you a GM & customer's coming in, it's a Team front to back. # & job expectations increase w/o a raise or reward. You want more but w/o a benefit for the employees that have to raise that bar w/o compensation for the extra work or praise or appreciation. If your employees don't feel valued why will they work harder? Hire people that care about the Deli & the customer's & know how to give excellent customer/employee service. If management recognizes their employees & expresses that, the employee(s) will want to continue to work hard & excel.

  2.  

    Owners are terrible!! Dont work there!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Clearwater, FL
    Former Employee - Assistant Manager in Clearwater, FL

    Pros

    The ONLY pro about working there is yhe paycheck, blair is the worst person ever to work for. There are some great employees that have worked there for years and we as managers were not aloud to give raises...

    Cons

    Everything except the awesome customers that came in... blair is terrible, corporate jasons is always coming in about complaints.

    Advice to ManagementAdvice

    Sell off blair, and let someone who cares about food and people take over...

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Nice Culture, Limited Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - 2A Manager  in  Gilbert, AZ
    Current Employee - 2A Manager in Gilbert, AZ

    Pros

    1. Many paid holidays
    2. Growing company
    3. Pretty decent benefits

    Cons

    1. Long hours, more than most restaurant management jobs
    2. Big emphasis on catering, like running two restaurants
    3. Limited growth
    4. Micro-Managing like I've never seen

    Advice to ManagementAdvice

    1. Limit hours for managers, you are working them to the bone!
    2. Don't take the Mindshare surveys at face value, investigate before condemning
    3. Offer competitive pay for your veteran managers

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Company is run by undereducated, former dishwashers. They are not happy unless they are implementing a new procedure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Dallas, TX
    Former Employee - Manager in Dallas, TX

    Pros

    I have always loved the brand and the food...........they just seem determined to screw it up.

    Cons

    Schedule is not good, you do get two consecutive days off a week, which is great on the Tuesday and Wednesday that you would normally receive them. If you are able to get any weekend days off, its routinely after a nine day work stretch of closes and beat down 'mid' shifts.

    Advice to ManagementAdvice

    "great place to work"............. maybe for somebody in the corporate office thinking up bs lines like this.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Corporate overlords dictate everything.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Delco  in  Houston, TX
    Former Employee - Cashier/Delco in Houston, TX

    Pros

    Easy to get hired. A good job if you're just trying to make a few bucks between better jobs.

    Cons

    Poor management, sexism within corporate, long shifts with no breaks/lunches. Employer claimed Texas state law did not require them to give us breaks. No one could confirm whether or not it was true. They emphasize the "numbers" more than employee/employer relations and the environment is very cantankerous.

    Advice to ManagementAdvice

    Sitting in an office and pretending to work while getting paid more than floor people is really, really bad for morale.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Frustrating workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Order Taker, Phones, Cashier  in  Overland Park, KS
    Former Employee - Order Taker, Phones, Cashier in Overland Park, KS

    Pros

    -If you want a day off, you can usually get it. No questions asked.
    -You can change your availability without problems.
    -Managers are usually laid back
    -Some really nice coworkers

    Cons

    -Can only use 10% discount at the place you work at
    -Managers are sometimes too laid back and will smoke during a busy time.
    -Most employees get a day of training before being thrown into work
    -You are reminded constantly that you are disposable

    Advice to ManagementAdvice

    Find store managers that are able to think clearly. I was constantly getting in trouble with ours because he expected me to complete hundreds of task while still running a busy register, keeping the restaurant clean and busing tables. What frustrated me the most was that there were people who had jobs to keep the place clean while I was on register, but they would goof off and talk to other lazy employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Started from order taker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    While in the deli, opportunities are provided. Once in corporate they are not.

    Cons

    Upper management more concerned with their bottom line and bonuses than employee growth.

  9.  

    Great, Growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun atmosphere, Family environment, Decent benefits

    Cons

    Not enough guidance or feedback for lower management. Don't pay lower management enough.

    Advice to ManagementAdvice

    Consider putting 2A's on some sort of bonus program. Upper management quickly decides who to fast track and the salary of a 2A isn't enough to support a family. Most people won't have 3 or so years to wait to become a 1A or GM, and you lose a lot of good quality people. When I did the math, I made less than some of my line employees per hour, and significantly less than one of my traveling trainers.

    Approves of CEO
  10. 1 person found this helpful  

    Overall, management was great.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Reasonable compensation, and there are many opportunities to learn new skills that will allow you to get raises (I worked the entire line and registers).

    Cons

    As with any restaurant, most people won't be there very long and I often ended up working many more hours than the rest of employees (though I was not alone in being overworked).

    Advice to ManagementAdvice

    Take better care of your employees, instead of just calling them constantly to come work.

  11.  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver  in  Cincinnati, OH
    Former Employee - Delivery Driver in Cincinnati, OH

    Pros

    Good atmosphere, nice dealing with customers

    Cons

    Managers annoying, keep over time

    Advice to ManagementAdvice

    Be nicer to your employees

    Neutral Outlook
    No opinion of CEO

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