Jasper Reviews

Updated July 24, 2015
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Jasper CEO Jahangir Mohammed
Jahangir Mohammed
10 Ratings

15 Employee Reviews

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  1. Positive Work Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jasper

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good pay plenty of food great atmosphere wonderful coworkers They do a good job of screening possible to candidates to bring employees that work hard and are easy to talk to during lunch.

    Cons

    working under a contract rather than getting paid by Jasper directly was only stable in the short term. I felt I could be used long term, but I was not converted from contractor to full-time. My boss in HR was really hard to work for at times.

    Advice to Management

    convert more contractors to full-time if they deserve it


  2. Helpful (5)

    Stay Away... Poor Senior Management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mountain View, CA
    Former Employee - Anonymous Employee in Mountain View, CA

    I worked at Jasper full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Incredible install base. Smartest move was to sell the platform to AT&T and other carriers. Hugh opportunity. Control Center platform is a strong underlying platform, but the user interface and the design is very circa 2003.

    Cons

    Poor management, including Jahangir. Jahangir reads a number of business books and get's distracted by shinny objects. The overall leadership is extremely poor. Macario is manipulative and lacks the intelligence to really think. He is a great copy cat. Sales is full of transactional hero's, but again lacks the ability to execute and really understand how to drive business. Other than taking orders from the "fax" machine - they really can't think out of the box to get anything completed. This is evident from the top down. The company is being quickly out maneuvered by startup companies and other IoT platforms and they have no idea. Consistently, beating their own chest about how they are driving IoT deployments, but in reality they don't even interface with the customers on their website. They have really no idea what it takes to deploy a connected solution outside of SIM management.

    Advice to Management

    Stop hiring "big hitters" from companies like Oracle. Start focusing in on people that can make a difference - people that are aggressive, hungry and honest. There are so many "chefs" in the kitchen that it is impossible to get anything done. Smaller teams that are held accountable vs just doing what Jahangir says to do.


  3. Helpful (6)

    Docile culture, sheepish management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA

    I have been working at Jasper full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    * Great install base, lots of legacy heavy weights to keep run rate business thriving * An easy place to hide and fly under the radar if you stay in line * Good work/life balance: the place clears out after 4pm * Brand new office space, lots of parking * Much more mature environment compared to most startups

    Cons

    * Company culture: it’s not that people are incredibly “nice” at Jasper, it’s that they are docile. Jasper breeds a culture of compliancy and the expectation is that people swim in their own lanes with little to no collaboration at the execution level. The vibe inside the walls is not an energy of a fresh, vibrant, thriving business…people are tired and run down, the culture reminisces of the blue chip/semiconductor throwback days. For engineers that are looking for an innovative place to work, this is not the place for you. Jasper does not foster innovative or creative thinking. It has a compartmentalized, assembly line workplace mentality. Many reviews commented on the mediocre output: the reason that the overall quality of work is mediocre is because management brings team performance down to the lowest common denominator. Executive preference is in consistency over spurts of brilliance. Even executive updates at all-hands feel rehearsed. * Lacks brand leadership: while there are some marquee accounts that drive brand preference, the company has not brought in any marketing heavy weights to create truly brilliant marketing. The company remains largely unknown after over a decade. One CMO hopeful who brought the promise of creating a brand strategy bailed after 6 months. Need to add new muscle to fill the void in marketing.

    Advice to Management

    * Give people a reason to want to be there other than the promise of an IPO * If you want to be truly entrepreneurial, break down the management hierarchy and create a healthy environment where people can share ideas openly and honestly, without any political backlash or grudges * Lead with inspiration—not a carrot or a stick


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  5. Helpful (3)

    Failure to thrive?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jasper

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    On path to IPO New bright and airy office location Free lunch, bagels, doughnuts one day a week Daily snacks Fresh fruit twice a week

    Cons

    Weak Leadership Lack of career growth - They hire top talent and subject-matter-experts into the the fold, only to squash their potential. It's not the experience and knowledge you bring to the table that defines your success, it's your ability to follow orders and do as requested. Out-of-box thinking is not encouraged. Low employee morale - take an independent poll of current employees and nearly every one of them will tell you they are unsure of the company and their job. They are waiting for IPO and the chance to cash out. No company culture - A company's culture is defined by the lowest behavior it will tolerate. At Jasper, that is constant back-stabbing, pettiness, arrogance, condescending treatment of employees and cowardly leadership.

    Advice to Management

    Jasper may go public, but you need to EXECUTE on a strategy. Vision is good, but lack of clear direction on how you achieve goals will hurt you. Remove the personal biases in exec staff, they are bleeding disfunction and distrust throughout the team. The culture can be best described as 'tentative'. Employees are not recognized for their accomplishments, rather criticized for not following orders that are vague and constantly changing. Top management is shifty and controlling, not clueing in their team on business updates. TRUST your employees and they will work hard for you. This isn't a sweatshop and the work is not rocket science. Be more open and honest in communications and stop painting rosy pictures.


  6. Helpful (4)

    A good place to work... for some...

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA

    I worked at Jasper full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    * Incredibly nice coworkers. * New corporate office with space to grow. * Free lunch on Tuesdays. * Decent base salary (no bonus).

    Cons

    * Legacy tech debt (code and infrastructure) stifles their ability to rapidly iterate. * Very sales driven organization, making one-off promises other teams have to implement and support. * One very large customer pushes them around and dictates many policies. * Zero work-life balance for engineering staff because of Sales commitment. * Sr. leadership's politics causes conflict.

    Advice to Management

    The "we expect 4x more from our employees" plus the work-life balance does not instill the sense of ownership and drive that the c-level executives expect. Very demotivating.


  7. Helpful (1)

    good company

    Former Employee - Business Analyst in Mountain View, CA
    Former Employee - Business Analyst in Mountain View, CA

    I worked at Jasper

    Pros

    gd benefits gd work culture

    Cons

    nothing to mention in Cons

    Advice to Management

    good management


  8. Helpful (4)

    Flourishing industry (IoT), Some great talent, but overall mediocre execution

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jasper

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    1. Positive outlook and ambition 2. Thrive to be the leader competing with much bigger companies (Ericsson, Cisco, Vodafone) 3. Mostly experienced workforce 4. Some greatly talented individual pulling off most of the good stuff 5. This is the biggest plus - It is completely focused on IoT industry which has enormous potential

    Cons

    1. Engineering leadership depends on mood swing of the managers. If you report to someone higher up the chain, he/she might simply not care for you enough unless he/she likes you at that moment. 2. Large part of the workforce is mediocre but experienced people who has become conversant with the system, and doing the daily drills without much thoughts while waiting to make money after IPO. Barely you will see brilliant ideas or cutting edge technologies. 3. Lack of planning for projects as well as employees - fire drills, lack of progression in individual's career. 4. Sudden fast growth has exposed much naivety and disorganization that management is trying hard to manage with not enough success. 5. Very tight release schedule affects quality of work, often! 6. Sometimes seniors / leaders exhibit a subtle but evident discrimination based on personal preference / where in you career you are placed.

    Advice to Management

    Work more closely with your employees. Consider their career progression and benefits so that they want to stay for a better reason than IPO. Don't leave it on the mood or preference of a lead to decide where a project or employee's next step is going to be. Evaluate old employees more often, don't take them for granted to be good enough because they know the system. Plan better for projects. Fast is good, but quality is irreplaceable. And focus more on bringing new technology on board.


  9. Helpful (5)

    a great place for the entrepreneurially-minded but difficult to thrive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business in Mountain View, CA
    Former Employee - Business in Mountain View, CA

    I worked at Jasper full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    - lots of autonomy and room to demonstrate competency/expertise - fast pace and exposure to cross-departmental activities - highly collaborative (if you want) - family-like atmosphere - passionate and hard working CEO

    Cons

    - high turnover, low level talent - shoestring budgets - last minute planning, poor execution - zero redundancy - overly passionate/zealous CEO

    Advice to Management

    'doing the same thing and expecting different results is the definition of insanity.' embrace change. think more outside the box. invest in people as much as you do in product. create a culture where people *want* to be there.


  10. Helpful (1)

    Fast Paced, Challenging, but Rewarding

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jasper full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Bleeding edge technology - m2m, IoT - Company tries very hard to hire only the best/brightest - the hiring cycle and amount of interview is quite long, but most of the company is staffed by mostly brilliant people - experts in their field - very bright and hard-working. - Tier-1 operators contracts signed world-wide - potential is very high for growing/business development - Largely Untapped m2m/IoT market - still in its infancy - Super-fast/aggressive growth - Privately funded - top-named VCs showing their confidence in the company by continuing funding - Executive management is on the right track - trying to recruit senior experienced middle-managers to help with scaling and adopting good industry practices - Company has aggressive far-reaching goals (world-domination!) - Americas, Europe, Asia, Australia - has sales reps world-wide. - Company is clearly an industry leader and is trying to capitalize on first-market entry role - Standard set of benefit (medical/dental/vision), pays for gym membership

    Cons

    - This company started small and it needs to grow up, mature and scale very fast - otherwise it will implode. - Has all the symptoms of small company - needs to scale it's organization, processes, communication, etc. - it shows. - There's not enough resources to attend to all of the customer needs - across-the-board prioritization is lacking, which is forcing folks to work extra-hard consistently, long hours, weekends - its very easy to get burned out. - competition from very large 800lb gorillas in the vendor space (Cisco, Ericsson)

    Advice to Management

    Prioritization of company-wide initiatives needs to be installed - otherwise folks will continue to get burned out, deals lost, etc. Some kind of vertical to review/prioritize the overall portfolio across-the-board.


  11. Helpful (4)

    Good, promising industry (IOT), mediocre product quality

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineering in Mountain View, CA
    Current Employee - Senior Engineering in Mountain View, CA

    I have been working at Jasper full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    -The company tries to hire best candidates, so the overall level of capabilities are pretty high -People try to be nice to each other -Very rapidly growing industry, has pretty high potential -Wide customer base

    Cons

    -Code quality is low, documentation is far from sufficient, not much effort in improve quality -Engineering has high dependency on mood swings of its leader(s) -Preference is given to person-to-person interactions vs proper design and implemenation -Don't expect much flexibility from eng. mgmt - they insist on their way of doing things, however wrong it may be -They value customer service type of work vs product work, so it is NOT a product company

    Advice to Management

    Accept objective criticism and provide better industry training to personnel, be more adept to better practices and rewrite troublesome pieces of code that keep dragging everyone down with maintenance.



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