Jenny Craig Reviews

Updated August 26, 2015
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2.2
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Recommend to a friend
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Monty Sharma
81 Ratings

Pros
  • Helping people to reach their goals is a wonderful experience (in 45 reviews)

  • Would love to agree with the rest about changing people's lives but we all know we are better trained to sell vs helping them lose weight (in 34 reviews)

Cons
  • Favoritism amongst upper management (in 27 reviews)

  • Our center director doesn't really motivate us just wants to be our friend more (in 13 reviews)

More Pros and Cons

348 Employee Reviews

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  1. CSR

    Former Employee - Customer Service Representative in Huntington, NY
    Former Employee - Customer Service Representative in Huntington, NY

    I worked at Jenny Craig (More than a year)

    Pros

    Enjoyed working in a friendly atmosphere.

    Cons

    No fulltime hours for receptionist.


  2. Helpful (4)

    CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Jenny Craig full-time (More than 5 years)

    Pros

    most of the co-workers are a plus, shift hours are good for me, most of the job is common sense

    Cons

    for the duties they want done they will not hire enough people, they state we have enough because sometimes the phone wont ring for 5 min problem is we don't just answer phones. We do e-chats, emails and handle problems that take more time then just the phone call

    Advice to Management

    they need to look at the personnel they have lost and why and attitudes of the veterans that are left.


  3. Helpful (2)

    I am burned out. Love the Clients, though!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jenny Craig full-time (Less than a year)

    Pros

    Nice people and a low stress environment. I like that my boss lets me have my autonomy. The job is quite easy. I like encouraging the clients to reach their goals.

    Cons

    I work Monday 8-7, Tuesday 10-8, Wed 8-12. It feels like I live at the center for 3 days then I have a day off then I live there again for the weekend. I am currently the only FT Consultant at my centre. Too much pressure to sell and do mindless paperwork. Seriously, re-writing analytics when we could print them or just look at them digitally and save a tree? The pay is not that good @ 12 per hour.

    Advice to Management

    Hire more people. Keep part time consultants. Change the food more often.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Program Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Jenny Craig Program Consultant in San Leandro, CA
    Former Employee - Jenny Craig Program Consultant in San Leandro, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Jenny Craig full-time

    Pros

    A great entry level company to learn customer service skills. Helping men and women achieve weightloss goals.

    Cons

    Not enough support from home office, comissionbased salaries and not enough training.

    Advice to Management

    Training needs to be longer and include training days in the center that you will be working in.


  6. Program Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Director
    Former Employee - Program Director
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Jenny Craig full-time (More than 3 years)

    Pros

    opportunity to make a healthy paycheck if focused and able to balance client need and company quota. commission break down is good if you can get to higher tiers.

    Cons

    Very catty workplace. Lots of inside drama preventing normalization

    Advice to Management

    work on upper management


  7. Small company tight on funds.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Director in Peoria, IL
    Current Employee - Center Director in Peoria, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You don't have to work 40 per week. The boss lives 2 hours away

    Cons

    Don't receive pay stubs, withhold info, technically behind regarding software and computers

    Advice to Management

    You have to spend money to make money


  8. Care about helping others but still want to make money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Director in Parma, OH
    Former Employee - Program Director in Parma, OH
    Doesn't Recommend
    Neutral Outlook

    I worked at Jenny Craig part-time (More than a year)

    Pros

    They truly cared about helping people hit their personal weight loss goals. Sales training when first hired was good. Enjoyed the one on one time with clients and being an encouragement to them.

    Cons

    Making sales calls over and over a lot of times to the same clients. Goals are set high, sometimes unrealistic for amount of hours worked. Sometimes the focused only seemed to be on sales instead of helping someone.

    Advice to Management

    Consider lowering program costs or run better sales so easier to sell the product. Make sales goals more realistic to hit and offer more coaching to associates.


  9. Great Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Director in Weston, FL
    Current Employee - Center Director in Weston, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great. Company to work for.

    Cons

    Old computer system. But they are going to update soon can't wait!!!

    Advice to Management

    Keep up the awesome job love the new Jenny!


  10. Helpful (1)

    Consultant

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jenny Craig part-time (Less than a year)

    Pros

    Good coworkers. Clean facility. Part time hours.

    Cons

    Lots of selling. Hard to keep clients on task.


  11. Helpful (3)

    Horrible, untrained management with little help!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Coordinator in Carlsbad, CA
    Former Employee - Sales Coordinator in Carlsbad, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Jenny Craig full-time (Less than a year)

    Pros

    Really the only Pro to this company was the few nice coworkers and the potlucks every week. I enjoyed having Saturday's off but needs improvement!

    Cons

    They say they will train you but never do! The Sales Coordinator job is a joke. The manager for this job doesn't even know HOW to do the job. They fire and rehire way to much and they say "Extensive" training but end up only giving you a day training and throw a packet at you to learn. Be careful with who you talk to and be aware of the training reports. They insist that it is a positive thing and will help you but once again No support. I would never wish this job on anyone. The management should set an example but they come in as they please and gossip way to much! This company needs to get their act together and rehire. The only positive manager there is the hiring manager Heidi. She should be in charge.

    Advice to Management

    Hire management that knows what they are doing. Enforce extensive training if you plan on having employees who know what they are doing.



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