Jenny Craig

www.jennycraig.com

Jenny Craig Reviews

Updated January 22, 2015
Updated January 22, 2015
298 Reviews
2.3
298 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Monty Sharma
60 Ratings

Review Highlights

Pros
  • Helping people to reach their goals is a wonderful experience (in 45 reviews)

  • All employees receive a good opportunity to lose weight on the Jenny Craig program (in 34 reviews)


Cons
  • Training is poorly thought out and the upper management doesn't really seem to care (in 27 reviews)

  • Our center director doesn't really motivate us just wants to be our friend more (in 13 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Program Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Director in Nashua, NH
    Former Employee - Program Director in Nashua, NH

    I worked at Jenny Craig full-time (more than a year)

    Pros

    *Good hours *Good benefits *Travel is at a minimum *Free membership for life (lifetime member) *Great work environment *Discount on food for employees

    Cons

    *Pay does not commensurate with experience *Job requires "homework" - salaried workers *Unreasonable -unreachable- goals/expectations * *Lacking in benefits
    Not much in the way of negative feedback.

    Recommends
    Neutral Outlook
  2.  

    The Bright Side of Jenny Craig - Helping People Lose Weight!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in Katy, TX
    Current Employee - Weight Loss Consultant in Katy, TX

    I have been working at Jenny Craig

    Pros

    The interaction with the clients as they get excited with their weight loss success.

    Cons

    Having enough time to spend with each client, without rushing to get to the next scheduled appointment.

    Advice to ManagementAdvice

    More compensation on the food sales, since it is so vital to their success that they eat our products & not cook on their own.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great place to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Director in Boston, MA
    Former Employee - Center Director in Boston, MA

    I worked at Jenny Craig full-time (more than 5 years)

    Pros

    -Great sales training
    -Helping people improve their lives
    -Positive energy
    -Company discounts
    -Sales contests (I am very competitive!)
    -Generous vacation/PTO allotment

    Cons

    -Long working hours (evenings and weekends are mandatory)
    -Pressure to meet fiscal goals
    -It made me obsessed with food and calories. Not an eating disorder or anything, just very neurotic about food.

    Recommends
    Neutral Outlook
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  5. 1 person found this helpful  

    Experience depends on location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Jenny Craig full-time (more than 3 years)

    Pros

    Helping people every day to achieve their weight loss goals. It's extremely rewarding to be a part of helping and seeing someone change their life for the better. Growing with the company is extremely supported

    Cons

    Depending on where your location is the clients can be a nightmare (rude, demanding, unwilling to follow program.) The company is not doing well at this time so there is a lot of pressure to increase business, however, higher level not contributing.

    Advice to ManagementAdvice

    If you want to value consultants and hire top notch employees, then you need to pay them for it. Most employees aren't paid a living wage with the commission taken away.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Great experience, but the windows of opportunity are closing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Director in Austin, TX
    Former Employee - Center Director in Austin, TX

    I worked at Jenny Craig full-time (more than a year)

    Pros

    Working with the clients is a fantastic experience. Sales are very easy and there is not too much pressure. Very easy to work your way to Center Director if you are driven and want it. I was a Center Director within 8 months of starting.

    Cons

    Pay is horribly low. The company is not doing incredibly well, so the opportunity for further promotions has become almost non-existent. If you are a guy, it can be a challenging work environment.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Weight Loss Consultant in Omaha, NE
    Former Employee - Weight Loss Consultant in Omaha, NE

    I worked at Jenny Craig

    Pros

    Flexible work hours, depending on your schedule.

    Cons

    No benefits and hardly any vacation time.

  8. 3 people found this helpful  

    Management is trying to make changes, but is it enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at Jenny Craig full-time (more than 3 years)

    Pros

    I love helping my clients and my co-workers are great. We get a discount on food and I have benefits. I think the new comp plan could be good but we have to see it.

    Cons

    Schedules are not regular and I have to work weekends. My manager is constantly stressed out. The training we have is remedial and does not help me. We barely see the market manager here and she really doesn't even know us or what is happening in our centre. It pays like a retail job (maybe a little higher if we make our bonuses).

    Advice to ManagementAdvice

    Update and change the program so clients have a new reason to come to us. What worked 25 years ago needs to be freshened up in 2015! Get managers more training and get senior managers to be here more so they understand what we go throgh everyday.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Its a joy to love what you do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jenny Craig full-time (more than 3 years)

    Pros

    Passionate about my career.
    It is powerful to work in a female dominated career path.
    I value the experience of working at Jenny.

    Cons

    Work/life balance is a challenge.
    Salary & benefits is an issue.

    Advice to ManagementAdvice

    Honor the employees in the field. Our whole business is a direct reflection of our consultants and they do not feel that.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Great experience, awesome clientele, terrible pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jenny Craig full-time (less than a year)

    Pros

    I love my job for the people, I've gotten close to so many of my clients and really love to see them succeed each week.

    Cons

    No flexibility in scheduling, very little ability to take time off and extremely low pay.

    Advice to ManagementAdvice

    The consultants are what makes the Jenny Craig experience work for clients, pay them what they are worth so that there isn't so much turn around.

    Recommends
    Neutral Outlook
  11. 2 people found this helpful  

    Now jenny gets less quality of work from employees by cutting pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Consultant
    Former Employee - Program Consultant

    I worked at Jenny Craig

    Pros

    working with clients
    working (sometimes) with great staff
    center directors willing to work to make schedule to work for you
    never had trouble taking PTO

    Cons

    I worked for jenny for 20 years as a consultant and when my hourly wage was increased by $1.00 per hour, all commissions taken away, and was told quota bonus's would make up the difference with commissions --- I knew they were lying -- yes they lied. With the new hourly wage -- other consultants who had been with the company for 10 years got $3-4 hourly increase and I got the $1 -- that gave me the highest dollar per hour allowable. My center got some sort of quota bonus only 4 times in 1 year -- not enough to live on!!!! My total salary went down 49% year over year. I have been a top producer every year with jenny.

    Advice to ManagementAdvice

    I have noticed that consultants, center directors, all staff -- no one works as hard or goes out of their way to do extra because there is NO reward. When your salary is cut anywhere from 30%-50% a year -- most feel like there is NO appreciation from corporate. Just wonder how they would have liked their pay cut 30%-50% -- maybe then they would have some understanding. Jenny has been losing money !! It is going to be hard to get quality, smart, and reliable employees if salaries are not raised. I think jenny is getting what they are paying for -- retail sales of food. When I complained about new salary that's what I was told -- you are selling retail -- like selling shoes !!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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