Jenny Craig

  www.jennycraig.com
  www.jennycraig.com

Jenny Craig Reviews

Updated December 12, 2014
Updated December 12, 2014
287 Reviews
2.2
287 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Monty Sharma
55 Ratings

Review Highlights

Pros
  • Helping people to reach their goals is a wonderful experience (in 45 reviews)

  • All employees receive a good opportunity to lose weight on the Jenny Craig program (in 34 reviews)


Cons
  • Training is poorly thought out and the upper management doesn't really seem to care (in 27 reviews)

  • Our center director doesn't really motivate us just wants to be our friend more (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great experience, but the windows of opportunity are closing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Director in Austin, TX
    Former Employee - Center Director in Austin, TX

    I worked at Jenny Craig full-time (more than an year)

    Pros

    Working with the clients is a fantastic experience. Sales are very easy and there is not too much pressure. Very easy to work your way to Center Director if you are driven and want it. I was a Center Director within 8 months of starting.

    Cons

    Pay is horribly low. The company is not doing incredibly well, so the opportunity for further promotions has become almost non-existent. If you are a guy, it can be a challenging work environment.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Management is trying to make changes, but is it enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at Jenny Craig full-time (more than 3 years)

    Pros

    I love helping my clients and my co-workers are great. We get a discount on food and I have benefits. I think the new comp plan could be good but we have to see it.

    Cons

    Schedules are not regular and I have to work weekends. My manager is constantly stressed out. The training we have is remedial and does not help me. We barely see the market manager here and she really doesn't even know us or what is happening in our centre. It pays like a retail job (maybe a little higher if we make our bonuses).

    Advice to ManagementAdvice

    Update and change the program so clients have a new reason to come to us. What worked 25 years ago needs to be freshened up in 2015! Get managers more training and get senior managers to be here more so they understand what we go throgh everyday.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Program Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jenny Craig

    Pros

    Fast paced, awesome training, positive environment

    Cons

    Salary could be better, but over all good company

    Recommends
    Approves of CEO
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  5. 3 people found this helpful  

    I loved my direct boss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Centre Director
    Current Employee - Centre Director

    I have been working at Jenny Craig full-time (more than 3 years)

    Pros

    Helping people is great and it was always challenging. The skills learned in the weight loss industry are transferable almost anywhere.

    Cons

    The pay was truly insulting. Way below the industry standard and I was a top performer who constantly met quota and fiscal goals. The more the company struggled the more we had to cut employee hours and increase our own for coverage purposes. In my last 6 months I was working 6 days a week and open to close for most of them. I like hard work but if you divided my salary by hours worked I'm pretty sure it came out to minimum wage. We even had to work on the 4th of July and other holidays. It was exhausting.

    Advice to ManagementAdvice

    Practice employee engagement and don't just preach it.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Opportunity for Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Coordinator in Las Vegas, NV
    Former Employee - Client Service Coordinator in Las Vegas, NV

    I worked at Jenny Craig full-time (more than an year)

    Pros

    There were plenty of opportunities for advancement. I began at the bottom as a service coordinator which essentially just stocked the dried goods, put in inventory and made calls to clients to remind them of their appointments and what not. They offered me an opportunity to do training to become a consultant within just a few months working but I was in school. Flexible hours, pay was competitive enough.

    Cons

    Budgets can be tight around holidays and downturns in the economy - first thing to go in peoples budget is their weight loss plan.

    Advice to ManagementAdvice

    Keep rewarding the hard workers.

    Recommends
    Neutral Outlook
  7.  

    I like working for the company. They have great values and I'm always learning something valuable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in Kent, WA
    Current Employee - Weight Loss Consultant in Kent, WA

    I have been working at Jenny Craig part-time (more than an year)

    Pros

    Moral of the company, I like what I do.

    Cons

    The scheduling could use some work

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Graphic Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Designer in Carlsbad, CA
    Current Employee - Designer in Carlsbad, CA

    I have been working at Jenny Craig as a contractor

    Pros

    flexible work schedule, company store sells discounted Jenny food, diversity

    Cons

    the tools and technology are not as up to date as they could be. Need to use your own computer

    Advice to ManagementAdvice

    update systems

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Company treats their employees like "CRAP"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant
    Former Employee - Senior Consultant

    I worked at Jenny Craig

    Pros

    Helping client who are struggling with their weight!

    Cons

    This company SUCKS.....I was a Consultant 10 years and I stayed because my heart was sympathetic to helping people. The base salary was horrible and you maybe got a .2cent pay raise every couple years. Management truly does not care about their employees (especially the consultants), who pay the salary of the fat cats in corporate. We had no voice and were NEVER appreciated or valued as an employee. It was like working in a sweat shop in a 3rd world country. No one and I mean No one ever listened to suggestions or recommendations we heard as consultants directly from our clients. They did NOT care or give a Damn.....all they cared about was making quota to fill the pockets of the fat cats in corporate.

    Advice to ManagementAdvice

    Why would I give advice to Management when they have deaf ears....YOU NEVER HAVE AND NEVER WILL CARE ABOUT YOUR EMPLOYEES!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    It was all about food and program sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Director in New York, NY
    Former Employee - Program Director in New York, NY

    I worked at Jenny Craig full-time (more than an year)

    Pros

    I loved interacting with clients; seeing results (not frequently) and most of my co-workers were very hard workers. The pay was good at times but never consistent. The employee discount was generous!

    Cons

    My compensation was based on sales so it was all about money and not so much about helping clients. The base pay is low because it's technically retail, so the company does not attract good quality employees. Training is good but it's not enough to produce quality service. Benefits could be better but this was four years ago, they may be better.

    Advice to ManagementAdvice

    Compensation should not be based on sales; it creates a greedy environment and clients know it so they lose trust in the program. Management should create a safe atmosphere for employees to go to them with concern, questions or suggestions without retaliation from involved parties. Bonuses should be based on clients' successes.

    Doesn't Recommend
    No opinion of CEO
  11. 2 people found this helpful  

    Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Weight Loss Consultant in Chicago, IL
    Former Employee - Weight Loss Consultant in Chicago, IL

    I worked at Jenny Craig part-time (less than an year)

    Pros

    Very satisfying to help people lose weight.

    Cons

    The base pay is very low and the commissions are sporadic. Benefits are a joke and not beneficial at all.

    Advice to ManagementAdvice

    Value your employees better and show it in tangible ways.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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