Jenny Craig

www.jennycraig.com
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Employee Reviews

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  1.  

    rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Centre Director
    Former Employee - Centre Director

    I worked at Jenny Craig full-time (more than 8 years)

    Pros

    You get to meet new people and help them change their lives. The hours are great.

    Cons

    Most are doing the job of 2-3 people. The company is consistently changing for the better but sometimes it's too much change at once.

    Advice to ManagementAdvice

    change the way of leads coming in...
    There should be a way for Directors to communicate with one another to feed off ideas and keep the motivation going.
    Have Consultants team up with another team member from another state. They can at then bring ideas to one other keep each other motivated.
    There is a lot that can be done that hasn't been done that is really simple.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Too many good people stuck in a bad situation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Department in Carlsbad, CA
    Current Employee - IT Department in Carlsbad, CA

    I have been working at Jenny Craig full-time (more than 5 years)

    Pros

    There are genuinely good people working at Jenny - they are the reason I stayed as long as I did.

    Cons

    Bad pay, long hours, no room for growth, gross mismanagement.

    Advice to ManagementAdvice

    Lighten up, let people have a little fun.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    No support from local leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jenny Craig full-time (more than 3 years)

    Pros

    Working with the people. The employees and the members were great.

    Cons

    There is no support from management. Pay changes mean lower pay and less hours. They expect employees to work open to close 6-7 days a week and be grateful when sent home on 3 hour breaks.

    Advice to ManagementAdvice

    Rethink the local management structure. Evaluate not only employees but allow employees to evaluate their managers to let corporate know where things need to change instead of allowing managers to pull the wool over corporates eyes when they walk in.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 7 people found this helpful  

    New Compensation......Sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant
    Current Employee - Weight Loss Consultant

    I have been working at Jenny Craig full-time (more than 3 years)

    Pros

    Working with clients~~motivating and encouraging them on their journey. Waking up in the morning excited by the thought of "whose life to I get to change today"?
    LOVE my Center Director and staff.

    Cons

    Let me start by saying I was a client in the 1990's and lost over 100 lbs - this company changed my life so it is with a heavy heart that I write a negative review. The food is expensive and I am receiving negative comments about the quality of the foods from clients since the new changes. I work hard calling clients to get them back on the program - just last week I had 4 RTA's back for a week and they quit this week due to poor food quality (taste has changed and not for the better, portions smaller, some packages are not sealed - fruit removed for french toast is a HUGE sore spot for most clients to name a few) and the expense of the food. I understand that the company needs to be profitable - but it's hard to sell the food when other pre-packaged foods on the market are much less expensive and there is little to no difference in the quality now.
    The new compensation plan - well sucks. I was with the company for 3 yrs and left to help in our family business. I came back 2 years ago and with JC business being down, took a significant pay cut due to lower commissions. I love the job so I figured I would trade lower wages for doing something I love. I had high hopes for the new compensation plan. My previous years of experience are not being considered. What this means is that a new employee coming in off the street with NO experience will make the same as me - with close to 5 yrs experience. My base is now $16,200 BEFORE taxes.....really? This is not a living wage - once income taxes, health insurance and gas to get to and from work are removed I will net $475.00/month. This is not a typo - that's $475.00 PER MONTH!! In looking at the bonus structure, IF and this is a big IF our center meets the 120% to quota - well then I will make 60% of what i used to make.
    BREAKS MY HEART what is becoming of this company. I hope this generates the profits the company is looking for - but you are alienating clients and hard working JCC's can no longer afford to work here anymore.

    Advice to ManagementAdvice

    Rethink what you are doing - low quality expensive food and employees that are no longer motivated - is this really a recipe for success? I really have no suggestions because upper management clearly has an agenda and doesn't care that the majority of their employees are now living well below the poverty line. How will new employees relate to clients that can afford this program - huge class gap! Hey I know - maybe some counseling on how to apply for food stamps or other government assistance!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Program Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Director
    Former Employee - Program Director

    I worked at Jenny Craig full-time (more than a year)

    Pros

    Monthly training Sessions for all Program Directors

    Cons

    Pay sucks for pd's if you don't have people coming to start up again or to start. You rarely get to see clients that you started up unless it is to renew their memberships. Management has unrealistic goals as far as monthly sales go unless your in a highly populated health conscious area. They also don't actually care about what will help the customers, instead its all about only jenny products and how to take more of their money. Monthly meetings were a joke where they tell you about what areas are doing the best and tell you that you need to do better, everyone is fake in their intent and it's a day of management attempting to improve sales by calling out what has worked in the past.

    Advice to ManagementAdvice

    Company philosophy is failing big time. No one makes decent money unless they are management. You cut back hours for program directors and consultants when those are the people who keep centers going instead of changing the business plan. My center closed shortly after I left because there weren't enough people coming through the doors and that will continue to happen all over.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Clients make the job very rewarding- it's dollar coaster journey for both the client and consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in San Francisco, CA
    Current Employee - Weight Loss Consultant in San Francisco, CA

    I have been working at Jenny Craig full-time (more than 10 years)

    Pros

    Office staff makes the daily job enjoyable

    Cons

    Company does not care about their staff, it's only about the revenue

    Advice to ManagementAdvice

    Long term employees shouldn't be penalized with wages due to a changes with management staff

    Disapproves of CEO
  8.  

    Truth be told!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Director
    Current Employee - Center Director

    I have been working at Jenny Craig full-time (more than 10 years)

    Pros

    Love the opportunity to help change peoples lives. Teaches skill set in sales and valued service. Take the opportunity to absorb techniques to use in every day life and for advancement.

    Cons

    Changes!...hmmm..what company has not been evaluating their best financial and strategic moves to support the constant changes in their business. Is there really a company that has started paying their employees more in the midst of rebuilding their empire? No! All Employees need to have faith and pride in what they do and why they do it! The expectations of some individuals are unrealistic as it is. Reap what you sew..you get what you give.. what happened to hard work? My cons are not with the company..we all have choices where we want to be. .my cons are in the negative. ..especially when we preach progress not perfection. ...remember?

    Advice to ManagementAdvice

    If anything maybe being a little more transparent. Allowing employees at all levels to have a voice. Letting them in a little more.Its like being a parent. .. when our child gets in trouble we will defend them automatically ..all the way to the end. However, if we find out they were withholding information we don't feel so good about that. Just something to think about.
    And only complaint I have. .health care..crazy expensive and huge deductibles. The way it was handled this year was not the best at all. Can we maybe have options of who we would like to go through?

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Some growth opportunites, but mostly a painful experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jenny Craig full-time (more than 3 years)

    Pros

    Helping people to reach their goals is a wonderful experience. Most of the staff at Jenny are interesting and commited people.

    Cons

    Management style is abusive and a one way street. They are not concerned about the staff in the company. Many demands and very little giving.

    Advice to ManagementAdvice

    Learn to treat people with respect.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    In a downward spiral.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Director
    Current Employee - Center Director

    I have been working at Jenny Craig full-time (more than 10 years)

    Pros

    The best part about working for Jenny Craig is watching the transformation of women and men as they lose weight. Being a part of a person's life changing event is priceless and that's why I've stayed as long as I have. The other pro is the relationships I've developed with my co-workers. We are like family.

    Cons

    So many...No room for advancement, most recently, the new compensation plan for employees over 10 years. It's a joke. CD bonus plan was revamped but they took money from our average bonuses to put at the very top tiers. Management has added responsibility of grassroots marketing. Business to Business, walking the streets handing out flyers, but with no additional compensation. It seems the new company has management running in circles, without focus being on the most important thing: the client.

    Advice to ManagementAdvice

    Get the focus back on the client and employees and do more research on local marketing. It's the most ancient form of marketing, totally outdated. Stop forcing folks who do not have aggressive personalities to have one. You can't train someone to have a different personality.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    No Place to Go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Director in Tucson, AZ
    Former Employee - Program Director in Tucson, AZ

    I worked at Jenny Craig full-time (more than 3 years)

    Pros

    You are able to help people lose weight and make a difference in their lives

    Cons

    There is no room for advancement. The company is constantly changing. The pay is TERRIBLE. The hours can be long and you spend a lot of time calling people who don't want to come back and lose weight.

    Advice to ManagementAdvice

    Get some consistency and pay people what they deserve.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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