Jeppesen Sanderson Reviews

Updated August 24, 2015
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3.3
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Jeppesen Sanderson President and CEO Mark Van Tine
Mark Van Tine
84 Ratings

Pros
  • Work life balance is tremendous here (in 11 reviews)

  • Being part of the Boeing family of companies does lead to good benefits (in 13 reviews)

Cons
  • Human resources eliminated the tuition reimbursement program and put unheard of restrictions on classes for certifications (in 4 reviews)

  • Most of the management were promoted from within, and there was a noticeable lack of professionalism in the lower level managers (in 3 reviews)

More Pros and Cons

133 Employee Reviews

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  1. Good so far

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Navigation Information Analyst II in Englewood, CO
    Current Employee - Navigation Information Analyst II in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jeppesen Sanderson full-time

    Pros

    Benefits are good. Great 401k

    Cons

    Fair amount of OT required. Not always compensated for it.


  2. Great company, flexible and accommodating

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The management is understanding of life work balance necessity. Company backed by Boeing. Excellent benefits.

    Cons

    Pay is not to scale with competitors.

    Advice to Management

    The reason your best people are leaving is because the pay is not competitive. PERIOD.


  3. Good Company, Middle Management not so good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Englewood, CO
    Current Employee - Anonymous Employee in Englewood, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Jeppesen Sanderson full-time (More than 8 years)

    Pros

    Good company to work for, good benefits. hey seem to care about the employees and try to have fun.

    Cons

    Middle management is very reactive and generally doesn't have a plan except for what their boss tells them to do. Lack of back bone in some areas. Don't really listen to the their directo reports very well either. Or share information.

    Advice to Management

    Walk the talk.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Will be a great company to work for when it grows up... Give it 5 more years... If they are still in business.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Denver, CO
    Former Employee - Project Manager in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Jeppesen Sanderson full-time (More than 5 years)

    Pros

    The best people you could ever work with (individuals/teams) Good pay and benefits Location

    Cons

    The most difficult management you will ever work for. Lack of unified direction and vision from top down Missing unified processes up, down, and across Frequent layoffs and non-conversion of contractors to FTE.

    Advice to Management

    Focus! Consolidate the business: reduce locations/products/services Unify the company with a vision and define the goals that will align the company especially needed to build bonds between the different offices. Reduce waste, create accurate data reporting by aligning processes globally, utilize the enterprise solutions that are in place and introduce accountability into the business (it's ok to enforce rules. After all it's 2015 and your competitors are). When your managers are too worried about their positions to lead and develop their teams.... There is an issue. Tread lightly as your superstars won't last in the environment as it is today. Update the culture...


  6. Accounting Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Intern in Englewood, CO
    Former Employee - Accounting Intern in Englewood, CO
    Recommends
    Approves of CEO

    I worked at Jeppesen Sanderson (Less than a year)

    Pros

    Learned a lot and was able to work closely with senior management.

    Cons

    Often times was given little direction


  7. Great company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Englewood, CO
    Current Employee - Business Analyst in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Management is trying to make a difference within the company.

    Cons

    -Outdated ideas. -No responsibility is taken within the company.


  8. A place in history

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vertical in Englewood, CO
    Current Employee - Vertical in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jeppesen Sanderson (Less than a year)

    Pros

    This is where some of the largest contributions to aviation safety began. Captain Elrey Jeppesen did what he did to keep others alive. 80 years later they're still doing it.

    Cons

    Nothing comes to mind that isn't similar to other companies. The grass is not always greener on ANY side. It's what you decide to make of it.

    Advice to Management

    None


  9. Management killed the flight star

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Navigation Information Analyst in Englewood, CO
    Former Employee - Navigation Information Analyst in Englewood, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Jeppesen Sanderson full-time (More than 3 years)

    Pros

    Jeppesen is an excellent place to work...if you are an instrument rated pilot, or if you work outside of GNS. If however you work in GNS and you're not a pilot.... you may as well pin a yellow star to your jacket and get your resume in order because you're on the short list for termination. On the bright side the company offers decent benefits, workout facilities and a nice cafeteria (if you work in building 55) but those perks are reserved for employees not in GNS.

    Cons

    Global Navigation Services is the heart ans soul of Jeppesen, it's what we're known for and it's the product we've produced for 80 years. 3 years ago parking issues at Building 55 led to the company outsourcing all of GNS to a strip mall a few miles away. Since that time, relations have become more and more colonial with Building 55 becoming more and more detached from the every day working of the heart of the company. GNS went under a hiring freeze and vacant positions left by departing analysts remained empty and were not back-filled while building 55 continued to hire more and more support staff for "special projects" GNS fell further and further behind as work loads increased, manpower decreased and headquarters seemed oblivious to any and all concerns. GNS was outsourced to the Rampart facility, a small, cramped, overcrowded strip mall where personal space was reduced by 60% and many analysts had to share a desk with second shift. Management remained oblivious to these concerns and continued to preach on the wonders of the new Lean Concepts model...even as they began to back down from it's implementation and return to many of the former practices of COP in order to meet ever tightening production deadlines with the failing and quite frankly archaic tools still in use. The greatest threat to the work environment at Jeppesen is management. They are clueless and detached. They only see numbers, not people and they operate with a very hands off style that evaluates individuals based on performance metrics that themselves are flawed and inconsistent. Most management is incapable of doing the job of the analysts they supposedly supervise. They are unable to relate to issues and problems in the system....because they have never done the work themselves and have no frame of reference for the problems in the system. Finally, DTP, the holy grail of GNS is SLOWLY coming into being. The LONG awaited update to the tool sets and databases used by the Coders and Charters in GNS is finally starting to see the light of day....but it brings with it it's own challenges. Jeppesen is driven by the bottom line. Boeing bought the company and implemented a LEAN model that works fairly well...in an aircraft assembly plant, but does not work nearly as well in an office environment like GNS. Boeing has attempted to mold the company to make it more "profitable" by outsourcing many of the jobs in Denver to Poland. When they loose an analyst in Denver... that job is transferred to Poland where it's cheaper to employ a less skilled individual to do the task. The problem though is that Denver looses manpower to cover their work load of US FAA coding... and Poland gains that manpower to cover Canadian of Australian coding... Denver looses in the transfer. To make matters worse... Poland continues to struggle to get it's own work done and requires help from the already overtaxed analysts in Denver who are now putting in more overtime to assist lass skilled ( but cheaper) analysts in Poland. To add insult to injury, Management is NOT hiring more Analysts in the US to accommodate this work load......because they know that once DTP comes online fully, they won't need half of the current staff anyway. They are overworking the Denver staff (many of which are working 20 hours of overtime each week) and aren't telling them that in a year or two...half of them won't have a job anymore.

    Advice to Management

    Grow up and act like professionals. Practice what you preach. If you claim to care about those who work for you...prove it! Stop working virtual half the week, taking three hour lunches and attending endless meetings out of the office and actually do your job of LEADING people rather than relying on the numbers the automated system sends to your phone. Get your hands dirty learning what's going on in the office. TALK to people, ask questions, learn about how things are actually done and WHY it takes 30 minutes to code a waypoint instead of the .234 hours your magic computer system says it should take. Hold people accountable for their actual performance, not the arbitrary metrics that you yourselves have admitted on multiple occasions are deeply flawed. Pay people a living wage, stop withholding promotions based on BS metrics that can never be met and ENCOURAGE INNOVATION rather than stifling it. When someone has a good idea...REWARD IT! Don't just take the idea, submit it to your boss and take credit for it.


  10. Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Highlands Ranch, CO
    Current Employee - Anonymous Employee in Highlands Ranch, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jeppesen Sanderson (Less than a year)

    Pros

    Great work experience at Jeppesen!

    Cons

    No room for raises as an intern


  11. Love my team, love my company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager II in Englewood, CO
    Current Employee - Project Manager II in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jeppesen Sanderson full-time (More than 3 years)

    Pros

    Great teams, great opportunities, great experience

    Cons

    Excessive process improvement, limited resources (developers/testers)



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