Jersey Mike's

  www.jerseymikes.com
  www.jerseymikes.com

Jersey Mike's Reviews

Updated December 21, 2014
Updated December 21, 2014
86 Reviews
3.5
86 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Peter Cancro
51 Ratings

Review Highlights

Pros
  • Discount (free food and 50% off) and nice staff (in 9 reviews)

  • Good team environment, good food, nice co-workers (in 7 reviews)


Cons
  • Pay is basically just above minimum wage by a few cents (in 7 reviews)

  • This was a great job but only for high school and college students, I wouldn't recommend this as a place for full time job live off of (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great job if your looking to move up fast!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Santa Ana, CA
    Current Employee - Assistant Manager in Santa Ana, CA

    I have been working at Jersey Mike's full-time (more than an year)

    Pros

    Fast paced. Great energy and fun if you enjoy working as a team

    Cons

    Manager Pay isn't really what you would expect it to be. All depends on Framchise owners.

    Advice to ManagementAdvice

    Managers with great energy and motivation will succed.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Was a manager of a local Jersey Mike's that dealt with customers exceptionally well.

    Former Employee - Shift Manager
    Former Employee - Shift Manager

    I worked at Jersey Mike's part-time (more than 3 years)

    Pros

    Promotions happen fairly fast. If you put in the work you can see opportunities arise.

    Cons

    The compensation is not that great.

    Advice to ManagementAdvice

    Make credit card tips a mandatory thing for all Jersey Mike's locations.

  3.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Dublin, CA
    Former Employee - Crew Member in Dublin, CA

    I worked at Jersey Mike's part-time (less than an year)

    Pros

    Emphasized costumer service, friendly coworkers, perfect work environment

    Cons

    Busy all the time, management a little bossy

    Advice to ManagementAdvice

    Help train the employees that know the least so they can help more

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    cool job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jersey Mike's

    Pros

    great job with good avancement

    Cons

    no bad things to say

  6.  

    Good Food, sometimes horrible management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor
    Former Employee - Shift Supervisor

    I worked at Jersey Mike's part-time (less than an year)

    Pros

    The people that like to eat Jersey Mikes.. LOVE Jersey mikes, its like crack for them. I used to be a regular walk in as a college student, got hooked on the food, and fell into a part time job from the owner of the store..

    Cons

    After working there for a few months, I quickly found out how much of a dirtbag of the owner was. He was trying to hide a court case from us about tax fraud (saw an article in the paper.. go figure). Our "reported taxes" were being fudged on the paychecks as well as our "w4s" were not being sent in (so we couldn't verify our earnings). To the government we didn't exist as employees, nobody lasted long and I think that's why the owner didn't care. I quit after I found out how he started paying the new hires cold cash.

    Advice to ManagementAdvice

    Grow up.

    Doesn't Recommend
    Approves of CEO
  7.  

    GREAT FOOD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jersey Mike's (less than an year)

    Pros

    Want a great sub? Quality food? Jesrey Mikes got it! The food is off the map, I use to work there, so I give it to them plus customers are spoiled the people that work at Jersey Mikes work like dogs and barely have social lives, preparing you a sub pretty much is there lives! So when you plan on going to Jersey Mikes tip, tip away! Because the staff deserves.it!!

    Cons

    The company cares only about the customers, no breaks no free meals no social life

    Advice to ManagementAdvice

    Take care of your employees so your emplyees can take care of your customers!:).

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    jersey mikes makes employees sad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Canton, MI
    Current Employee - Assistant Manager in Canton, MI

    I have been working at Jersey Mike's full-time (more than an year)

    Pros

    Very quick to raise someone through the "ranks"

    Cons

    once you get management, you'll find that your owner, g.m, and a.d., only care about the customers. no food on shift, no raises, no incentives,only management gets full time, and you have to share your hard earned tips with employees who did not even work the shift the tips were earned in.

    Advice to ManagementAdvice

    Share the wealth! Expecting employees to work themselves to the bone for minimum wage with no chance of a raise or even working full time hours without supervisor or management stasis is morally unethical in my opinion. And for being a "staple in the community", you certainly treat the employees, whom live in said community mind you, like sub level humans.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Eventful and stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operator In Training Assistant GM in Fairfax, VA
    Current Employee - Operator In Training Assistant GM in Fairfax, VA

    I have been working at Jersey Mike's full-time (more than an year)

    Pros

    Great food with strong customer base

    Cons

    Very hectic. Frantic pased environment. Lot of the time understaffed due to payroll cost objectives

    Advice to ManagementAdvice

    Please try and not spread the staff too thin. Demands are high with catering orders and walk in customers

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Treated Terrible, never again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Fort Wayne, IN
    Current Employee - Crew Member in Fort Wayne, IN

    I have been working at Jersey Mike's part-time (less than an year)

    Pros

    Good Food, Free Drinks, n/a n/a, n/a

    Cons

    Manager & Owner are rude, picking on people, drop meat on floor & still use it, act nice when customers are around but when gone rude,

    Advice to ManagementAdvice

    idk

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Challenging, but solid first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Los Angeles, CA
    Former Employee - Shift Supervisor in Los Angeles, CA

    I worked at Jersey Mike's part-time (more than an year)

    Pros

    - Free meal each shift (a rarity in the food service industry, and a good thing too since the price of their subs is ridiculous)
    - Had no problem getting a ton of hours
    - Decent tips for a fast food joint (approx. $80-100/2 weeks)
    - Was giving the opportunity to move up within the company and become a supervisor
    - They value dedication and hard work, if you give your best you will be rewarded in tips/promotions/raises
    - Great quality food that I didn't feel ashamed to serve all day

    Cons

    - Grueling workdays: everything at Jersey Mike's is pretty much freshly made, which means it's great food, but it's also a lot of labor, particularly if you're a supervisor and you open the store. Bread has to be started and baked fresh in the morning, all the toppings have to be washed, sliced and prepped, etc. I often went home achey and sore at the end of the day.
    - Management could use help, at least at the store I worked at in CA. Owner was not good at hiring, and so there was high turn over because under-qualified and problematic people (drunks, drug addicts) were hired and had to be let go when they failed to do their job. In my year at Jersey Mike's I think only 4 people remained the same from when I started to when I finally left, burnt out and frustrated.
    - Management failed to give me the raise they sat me down and told me they would give me (distracted manager?? this one puzzles me)
    - Don't expect this to be a long term job, it's good if you only work closing shifts a couple nights a week, but if you work full-time and open the store like I did, you'll probably burn out or just get downright frustrated with the team and quit eventually.

    Advice to ManagementAdvice

    BE PICKY(ER) ABOUT HIRING. I saw people who were obviously a problem, who had had problems at previous companies, get hired here, only (surprise!) to fail to actually do their job and, worse still, cause problems for the rest of the staff when they drank or got high on the job (!!!).

    BE CONSISTENT. If you say you're giving someone a raise, it should show up in their pay check. Give people reasonable hours. If you have a good employee, don't schedule them 6-7 days a week and burn them out. Hire better and then reward your good employees by giving them a weekend and letting them rest.

    Recommends
    Positive Outlook
    No opinion of CEO

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