JetBlue
3.6 of 5 271 reviews
www.jetblue.com Long Island City, NY 5000+ Employees

JetBlue Reviews

Updated Jul 3, 2014
All Employees Current Employees Only

3.6 271 reviews

                             

82% Approve of the CEO

JetBlue President & CEO Dave Barger

Dave Barger

(220 ratings)

71% of employees recommend this company to a friend
271 Employee Reviews
in

Review Highlights

Pros:
  • "Stand-by flight benefits (especially Zedfare standby benefits on other airlines after 6 months)"
    in 42 reviews
  • "Flying benefits are great, and the work is interesting"
    in 14 reviews
Cons:
  • "Upper Management continues to lie and make false promises"
    in 8 reviews
  • "Not very good at trickling down top management new ideas to middle management"
    in 7 reviews
  • Show more review highlights

Reviews

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    • Disapproves of CEO

     

    Good

    Consultant (Former Employee)
    Long Island City, NY

    Prosfree airfare and location of office!

    Consnot enough growth in your career

    Advice to Senior Managementpromote employees within the company

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great place to work!

    Airport Operations Crew Member (Current Employee)
    Burbank, CA

    ProsThe company culture is excellent. Very focused on employee happiness and satisfaction. Great perks, new airplanes, headquarters in New York, non-union.

    ConsPeople love their job so they never leave, making it take time to gain seniority and find opportunities for promotion. some grumpy coworkers, but that's at any job really.

    Advice to Senior ManagementKeep doing the great job that you are doing!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Very valuable experience, increasingly frustrating environment

    IT Systems Manager (Current Employee)
    Long Island City, NY

    ProsThere are a lot of smart people, and a lot of visionaries have worked at this company. IT compensation is pretty darn good, even for New York.

    ConsIT leadership is feckless, and having seen three different leadership teams it seems inevitable they will continue to be ineffective. Increasingly crewmembers are expected to be available any time of day or night for whatever whims your director or vp has.

    The company culture has evolved such that style is valued above substance. Everyone is looking for the next big idea, and nobody had enough patience to see difficult problems solved.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Good People, poor management

    Training Liaison (Former Employee)
    Long Beach, CA

    ProsSome of the best people to work with, frontline employees make the job worth having, and helping customers always put a smile on my face.

    ConsManagement is too stuck in their ways and their unfortunately is a lot of cronyism, makes it difficult to advance to a level of importance. Also many of the systems of accountability for front line employees are antiquated and do not account for reality, another unfortunate but true reality of this company.

    Advice to Senior ManagementThey need to listen to their employees! They might be surprised that some of the best ideas come from the people who actually interact with the customers.

    Yes, I would recommend this company to a friend

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    Great perks, no growth

    Coordinator (Current Employee)
    Long Island City, NY

    ProsFlying benefits are great, and the work is interesting. Depending on what team you are on you might have opportunities to work on great projects.

    ConsThe company is becoming increasingly political, and there is much favoritism. Many teams do not try to promote from within, and growth within the company is difficult. The culture is changing.

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    Great culture and benefits

    Marketing Coordinator (Former Employee)
    Forest Hills, NY

    ProsSmart, passionate people to work with, fun work culture. It was hard to leave the flight benefits too.

    ConsIt's hard to work for an industry and company that struggles to make a profit. While JetBlue fared better than others, it's hard to get support, IT budgets, compensation, etc because of it.

    Yes, I would recommend this company to a friend

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    Great People, Great Culture, Good Benefits, Rough hours

    Anonymous Employee (Former Employee)

    ProsI enjoyed working in a fast paced environment with fun people (there's always a couple of bad apples no matter where you work) for a company with strong values.

    ConsThe hours can be taxing (i.e. early early mornings, and late late nights).

    Advice to Senior ManagementKeep up the good work! Continue to invest in your people and they will continue to invest in your customers.

    Yes, I would recommend this company to a friend

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    Nice Human Resource

    Anonymous Employee (Current Employee)

    ProsThey are very nice and and extremely friendly

    Consnone that I could think of

    Advice to Senior Managementnone that I could think of

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    good company to work for

    Anonymous Employee (Former Employee)

    Prosthe benefits free flights and work from home

    Consnot too much room for advancement

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    Great Company, No Growth

    Senior Financial Analyst (Current Employee)
    Long Island City, NY

    ProsUnlimited free travel. Brand new work modern facilities.

    ConsAbsolutely no job growth available.

    Advice to Senior Managementnone

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at JetBlue reviews and ratings — including employee satisfaction and approval rating for JetBlue CEO Dave Barger. All 271 reviews posted anonymously by JetBlue employees.