JetBlue Reviews

Updated June 29, 2015
376 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.7
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Robin Hayes
4 Ratings

Pros
  • It was hard to leave the flight benefits too (in 48 reviews)

  • Flying benefits are great, and the work is interesting (in 15 reviews)

Cons
  • Salaries for middle management are below average, some directors and VPs have huge bonuses (in 7 reviews)

  • Zero job/career protections as well as true codified work rules (in 7 reviews)

More Pros and Cons

376 Employee Reviews

Sort: Popular Rating Date
  1. Great Place To Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Salt Lake City, UT
    Current Employee - Manager in Salt Lake City, UT

    I have been working at JetBlue full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have learned more at JetBlue, plus had great growth opportunities, than at any other company I have worked for. It's a fun place to be! The people I work with are the BEST! The benefits are good, too.

    Cons

    Pay is low for what I do. Trying to fly non-revenue is not fun. The past couple of years I have bought tickets on other airlines instead of trying to compete for a seat with the 1,000s of people working at JetBlue. Non-revenue travel is not a perk.

    Advice to Management

    Watch the bottom-line. Other than that, it's a great place to work--which is why I've stayed at JetBlue for as long as I have.


  2. Home agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company really cares about there employees and customers

    Cons

    sick time you don't really have any


  3. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Since the company is not very big you can work on great cross functional projects

    Cons

    Since the company is so good upward mobility can be limited


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Flight attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY

    I have been working at JetBlue full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company! Leadership is very communicative and it has a great culture of fun.

    Cons

    Mostly domestic flying. Days can be very long and mid level management can be very passive at times. There is also a bit of inconsistency.

    Advice to Management

    I would say to set proper goals and standards. Enforcement of professionalism more so than just service and stay consistent


  6. Love this company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Recommends
    Recommends

    Pros

    Flexible schedule, teamwork environment, worklife balance.

    Cons

    Irops, but Florida weather is very unpredictable, so its to be expected.


  7. Helpful (3)

    Love My Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - JBU Liaison in New York, NY
    Current Employee - JBU Liaison in New York, NY

    I have been working at JetBlue full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility, Fun environment, Great people, Awesome leadership, Love coming to work, Meeting new people

    Cons

    Being away from family on the holiday when you first start out can be very tough, Not knowing what your schedule may be with you start out.

    Advice to Management

    Listen to us, we have a lot of great ideas, we need to be heard, show us you care more, spend time with us in the field


  8. Great place to work!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - In Flight Crew Member in New York, NY
    Former Employee - In Flight Crew Member in New York, NY

    I worked at JetBlue full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Keep employees informed. Forward - thinking, great perks, great training, and customer service.

    Cons

    Weather challenges the job, sometimes felt like they were not as organized as they should be.


  9. excellent company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flight benefits opportunities for growth flexible schedule

    Cons

    Overtime is limited if you are not the first to ask for it you wont get it
    Strict probationary period for new hires
    BE ON TIME.


  10. Helpful (1)

    Is this as far as I get?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As a frontline airport employee, there is plenty of work schedule flexibility.

    Cons

    You're left with little choice but to move away to seek a promotion. More often than not any internal job you don't qualify for.

    Advice to Management

    Walk the Walk and Talk the Talk. Promote from within


  11. Inflight Crew

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In Flight Crew in Boston, MA
    Former Employee - In Flight Crew in Boston, MA

    I worked at JetBlue full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    You meet many great coworkers, while in the air, and can build lasting friendships. The work can be exhausting, but the perks of travel make it a fair trade-off.

    Cons

    Managers that have certified, but have not actually done your job. The ability to "write-up" all other coworkers, in all positions, which can lead to petty situations. The pay and cost of healthcare makes it very difficult to thrive.

    Advice to Management

    If you have a small enough group that you are managing, try to get to know these people personally. Since hardly anyone lives in base, the family aspect is more important than your average 9-5.



Showing 376 of 386 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.