JetBlue Reviews

Updated July 30, 2015
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3.6
Rating Trends
Recommend to a friend
Approve of CEO
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Robin Hayes
15 Ratings

Pros
  • It was hard to leave the flight benefits too (in 48 reviews)

  • Flying benefits are great, and the work is interesting (in 15 reviews)

Cons
  • Salaries for middle management are below average, some directors and VPs have huge bonuses (in 7 reviews)

  • Zero job/career protections as well as true codified work rules (in 7 reviews)

More Pros and Cons

396 Employee Reviews

Sort: Popular Rating Date
  1. intern crew services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Long Island City, NY
    Former Employee - Intern in Long Island City, NY

    I worked at JetBlue (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for.Interns get all perks like travel. Very friendly coworkers and supervisors

    Cons

    internship does not usually lead to fulltime position

    Advice to Management

    instead of bringing in too many interns every year try to find positions for interns already working there


  2. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in New York, NY
    Current Employee - Analyst in New York, NY

    I have been working at JetBlue full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    growing company, great benefits, career development

    Cons

    location, volatility of airline industry


  3. Helpful (1)

    Ground operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ground Operations Crew Member in John F Kennedy Airport, NY
    Current Employee - Ground Operations Crew Member in John F Kennedy Airport, NY

    I have been working at JetBlue part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flight benefits, flexibility of the job, the people at the job. It's just an amazing company to work for.

    Cons

    The hiring process is really long


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  5. My history with JetBlue

    Former Employee - Ao Agent in New York, NY
    Former Employee - Ao Agent in New York, NY

    I worked at JetBlue (More than a year)

    Pros

    There is a family like atmosphere for growth and advancement

    Cons

    Not enough support from manangement

    Advice to Management

    Spend more time supporting the emloyees


  6. love it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Air Port Operations in New York, NY
    Current Employee - Air Port Operations in New York, NY

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    the perks, the opportunity, they want to see you succeed.

    Cons

    a little to political but as long as you keep your eye on the prize you can succeed. And don't ever be late. they take that very seriously. If your some one who calls out or you always late this isn't the place for you.

    Advice to Management

    not too much


  7. Amazing culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent
    Current Employee - Reservations Agent

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is really a family here. They look out for you and really care about the employees. Make as much or as little as you what by picking up or giving away hours. The free flights don't hurt either.

    Cons

    The mobile app is improving for trades. Please keep improving that.

    Advice to Management

    Nothing keep doing what you're doing. We love inspiring humanity!


  8. Helpful (4)

    Not for everyone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Flight in Boston, MA
    Current Employee - In Flight in Boston, MA

    I have been working at JetBlue full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    when you work for any airline you get wonderful travel benefits. JetBlue has some of the best out there. The crews you work with are wonderful and you're always getting the chance to see new places.

    Cons

    The company seems to care more about the customer than the safety and well being of the crew members. Can be very stressful and even though they promise flexible hours it's nearly impossible to change your schedule once it's been assigned to you.

    Advice to Management

    Management needs to take more time to make sure their employees are safe and well. The current systems in place makes it so employees are afraid to call out even when detrimental to their health and that ultimately will lead to much bigger problems.


  9. Helpful (1)

    Airport Operations Liaison

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at JetBlue full-time (More than 8 years)

    Approves of CEO
    Approves of CEO

    Pros

    Not a Monday through Friday type of job. Lots of extra hours available to work if extra income is needed. Something new each day dealing with customers. Great travel benefits for yourself and your family.

    Cons

    Sometimes your work shift might not be that good but with time that changes.


  10. Great to work from home!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in Salt Lake City, UT
    Current Employee - Reservations Agent in Salt Lake City, UT

    I have been working at JetBlue full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Values, culture, top notch with insurance and other benefits. 401k is the best I have seen. So nice to work from home, especially if you're a home body type person.

    Cons

    Inconsistent with policy and/procedures as quoted or directed by CS and jb database. But that is to be expected as working from home and not everyone is aware of all policy/procedure changes.

    Advice to Management

    No advice. But if I had any, I know I could submit suggestions through the JB pipeline.


  11. Great Place to Work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The crewmembers are all friendly and great to work with. It is like a second family. Can be challenging, but you have the ability to learn a lot and apply knowledge to solve problems.

    Cons

    Very hard to use travel perks. Sometimes it is hard to be recognized for the efforts that you are putting forth.



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