JetBlue Reviews

Updated October 30, 2014
Updated October 30, 2014
299 Reviews
3.6
299 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
238 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 47 reviews)

  • Flying benefits are great, and the work is interesting (in 14 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Company of great values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations in Denver, CO
    Current Employee - Airport Operations in Denver, CO

    I have been working at JetBlue part-time (less than an year)

    Pros

    Obviously the flight benefits, as well as 401k, PTO, and stock share benefits. It's unbelievable what an amazing and progressive company they've built in under 15 years.

    Cons

    They provide oppurtunities to grow within the company such as taking over new job titles, but if your not interested in that and like your position you can't expect to ever make a lot of money. They have a top-out as well.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company who truly strives to live by their values and culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - College Crew in New York, NY
    Former Employee - College Crew in New York, NY

    I worked at JetBlue full-time (less than an year)

    Pros

    This company really tries to stand by their values. They go above and beyond to treat employees well and there are lots of perks that come with the job. The employees are all very motivated, they truly seem like they love what they do.

    Cons

    There seems to be a lack of opportunity for candidates who are not related to an existing employee.

    Advice to ManagementAdvice

    Give people chances to prove their skills, don't rely on their associations.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    Best service around! Free Fly-Fi, streaming TV and Sirius. No other airline offers this kind of service.

    Cons

    Some major US cities aren't serviceable

    Advice to ManagementAdvice

    Buy A330 to increase range

    Recommends
    Positive Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    I had fun working for Jetblue, mostly because of the other people that worked there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In Flight Crew Member in New York, NY
    Former Employee - In Flight Crew Member in New York, NY

    I worked at JetBlue full-time (more than 5 years)

    Pros

    Travel benefits were fantastic. Most of the people I worked with were what made the job so great. The pay was decent, and stock option and retirement fund were top notch. Health insurance was really good too!

    Cons

    Managers tended to move around alot, and with a lot of employees, you could get lost in the shuffle. The hours could also be really long - especially for flight crews, who could be required to be "at work" for up to 18 hours at a time (didn't happen often). Of course, weather delays were the worst part!

    Advice to ManagementAdvice

    Require management to stay in place for a certain amount of time. And give managers fewer employees to keep track of.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great Place to Work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue full-time (more than an year)

    Pros

    Great leadership team. Always focused on doing the right thing. Not your typical airline culture.....I would recommend JetBlue to anyone looking for an exciting opportunity.

    Cons

    As the company grows there are a lot of people moving on which is starting to show an impact. Values are there but new leaders are not as engaged.

    Advice to ManagementAdvice

    Listen to the team....

  7.  

    Great Co-Workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue

    Pros

    The people you work with there are the best, the Airport operations crew is AWESOME. The GO crew is awesome as well the bonds that are made between the crew members makes the shifts and days worth every moment.

    Cons

    The 90 day Probation period is difficult if you have other obligations and get stuck with a morning shift, also the fact that part time doesn't have health benefits and the only difference between full and part time is an hour and a half.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Satisfactory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member in New York, NY
    Current Employee - Airport Operations Crew Member in New York, NY

    I have been working at JetBlue part-time (more than 3 years)

    Pros

    Free flight benefits
    flexible schedule
    discounts with other airline agreements
    you pick one person to fly free with you as well as your parents
    i recommend going part time so you can have more flexibility

    Cons

    commute to the airport is horrible
    your schedule is based on how long you have been in the company, so whatever shift is left over you get
    4am shift is very difficult

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Potential to be better, but the Crewmembers make it worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue full-time

    Pros

    You meet amazing people, customers are great, fun culture. Of course the flying benefits.

    Cons

    Senior leaders sometimes miss the things that matter to you.

    Advice to ManagementAdvice

    Get to know what it's like to be on the frontline.

    Approves of CEO
  10. 1 person found this helpful  

    I loved my time with this company. I will be forever grateful for what I learned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservations Agent in Salt Lake City, UT
    Former Employee - Reservations Agent in Salt Lake City, UT

    I worked at JetBlue part-time (more than 5 years)

    Pros

    Working from home was a dream come true

    Cons

    It is very difficult to promote.

    Advice to ManagementAdvice

    Believe in your employees' capabilities instead of looking for their mistakes

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Fun Company

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service
    Current Employee - Customer Service

    I have been working at JetBlue part-time (less than an year)

    Pros

    Travel benefits, health insurance, 401k, a lot of activities for crew members and their family, encourages volunteer work. Supervisors are always available and very helpful, co workers are awesome and its just an overall great company with even better product and service.

    Cons

    Some tech issues with equipment

    Recommends
    Positive Outlook
    Approves of CEO

Work at JetBlue? Share Your Experiences

JetBlue

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.