JetBlue Reviews

Pros

Flexible schedule, amazing benefits including travel

Cons

Not room for advancement, title doesn't match position, working harder than reflected in salary

Advice to Senior Management

Recognize employees! Allow for spot bonuses and raises. Give away air tickets as reward. Know what your employees actually do. Match the job titles with the work. What is a coordinator versus an analyst? Make it match with industry standards. Retain employees by giving them raises. Don't dangle rewards in front of them then snatch them away. Also, fun days are not always fun! A fun day is a day off. Please respect work life balance. Don't email on Sunday afternoon expecting a response.

Pros

Great flight benefits! Also great opportunities for days off. If you need to travel or handle some affairs, systems are in place for shift trades.

Cons

The pay is rather low, as it is with any other airline in the United States. People tend to be whiners about everything. Then again, that must be pretty standard in the industry as well.

Advice to Senior Management

This is an absolutely great place to work. Make sure that supervisors fine tune their leadership skills, and also re-evaluate the pay schedule.

Pros

One of the best places to work in the airline industry. JetBlue has a strong corporate culture. Every decision is made thinking about how it will impact the crewmembers (i.e. employees) of the company.

Cons

Some departments are small. There are some opportunities to change departments, but if you don't want to change fields, promotion opportunities can be limited for some.

Pros

dynamic environment with autonomy for the independent minded

Cons

a little top heavy (and process controls are difficult to figure out)

Advice to Senior Management

reinvigorate standardizing PM methodology. Keep up the good work!

Pros

Great co-workers
Flight benefits
Growing and stable company for the industry
Many special assignment opportunities.
Free uniform
No wait for health insurance and paid training
The standard day to day job is pretty simple.

Cons

Lack of FAR enforcement and seemingly encouragement of such from management.
Lazy, non-team player co-workers.
Fas being disciplined for enforcing FARs by management.
Seemingly the most disrespected work group to be a part of aside from the rampers.
Dealing with nasty rude co-workers at the main office, some of whom try to intimidate you. I know this is New York, but be a professional.
Lack of support, you the FA are the first one to be thrown under the bus.
Being made to feel scared of our customers, because if they write ANYTHING negative about you no matter how silly and pointless you get called into the office to respond to it.
Expensive health care
Bad schedules that literally force you to fly with little to no sleep
Bad layovers-you will not see the world at work, flight benefits are good though, but go to a different department same benefits, less hassle.
Lack of caring about employees, maybe at one time the care value was real here, but now it is lip service.
Employee morale is low, especially in the FA work group, there are less and less blue juicers these days.
Favoritism, exisists everywhere, but I will always complain about it, especially in a job that has a "seniority" system, yet it seems that certain people no matter how junior get better work schedules then more senior people, and trust me I'm not bidding incorrectly.
Go elsewhere if you want to be a FA, Continental pays better, and Delta has Great work rules for a non union airline.
JetBlue will probably not go union anytime soon and the work rules for fas here will just get worse and worse.
Also the money is not that good, there are lots of ways to make you stay away from home for a very long time, but you fly for so little hours it's not worth the hassle.
Lots of great opportunities to become injuried at work, bad disability system. The risk of sustaining permanent injury is very high in this industry, if you are going to risk your health among other things at least do it for an airline that treats you with a little bit of respect.

Advice to Senior Management

I think it might be time for a CEO change.
Sorry, but the problems always start at the top.
Either show that you are a leader and help fix this department (as well as others)
Or step down, I'm an employee and an investor, I want the company to do well because I care about my stock too, but something is broken, fix it before it really becomes a problem and we become just like everyone else.

Pros

Working with all of our uniformed front line employees.

Cons

Back in its hay day (10 years ago or so) this was a fantastic company. Now its run by a B.O.D and a group of upper management that cares less about its employees, and more about their own bank accounts.
The front line employees are not taken care of, in fact more is expected of us and we receive less support than ever. Bonuses go to the "big-wigs" who all pat each other on the backs for the hard work that the 99% of the actual hard working front line employees do, who's hard work win the JD Powers awards time and time again (not the "happy jetting" and " you above all" bill boards). You know, the Crewmembers who actually spend face time with our paying passengers and do everything in our power to keep everyone happy and loyal, even when the managers making the big bucks drop the ball and we have to over compensate for why we are stuck out on the runway for 4 hours while other carriers have gates and actual plans to avoid such crises. If we treated passengers the way Jetblue treated us, there would be no airline. Period.
The company pays our former CFO (who left rather abruptly) a 1 million dollar farewell gift, yet our health insurance goes up, our work load increases, and the flight attendant quality of life rapidly declines with work rules that make other airlines actually laugh in disbelief in what Jeblue gets away with.
Our CEO spends time and a lot of company money in DC with other non union airlines trying to make it harder for Flight Attendants to have a better quality of life, yet we don't see him willing to rip up his iron clad contract.
Lets talk benefits....I have the same amount of vacation/sick/personal time as I had 10 years ago (give or take a couple of hours, yes HOURS), and I make close to the same salary....when at this point in the game I should be working less to make the same amount in this line of work. So no, I would not recommend this company to anyone to work for.
If I had a crystal ball and could see that the BOD would throw its founding CEO under the bus and fire him to try and save some face in the public eye, only to replace him with what we have now...I would have chosen another company, as would a good 75% of this department if you want the truth. Corporate greed continue to be its biggest downfall.

Advice to Senior Management

Fear does not gain respect.

Pros

Very fun company culture. Amazing benefits and competitive pay. I would recommend jetblue as a place to work to anyone.

Cons

Company needs to invest more in software to simplify data analysis and aid in real-time recovery operations. Our current software cannot keep up with major weather events and hinders our response

Pros

The friends you make and people you work with.

Cons

No support from supervisors when it comes to situations in air.

Advice to Senior Management

I think the inflight suppervisors need to fly at least a 2 day trips every month. Some have been off the line for years and have no clue anymore. The chief pilots fly monthly why can't our sups do the same.

Pros

Flight Benefits allow to fly employee, parents, children and spouse or significant-other for free.
Fun, young company with lots of extra curricular activities to help the community.
Healh insurance did not go up in several years.
Stock options with discount.

Cons

Salaries for middle management are below average, some directors and VPs have huge bonuses.
Politics preserve unhappy frustrated people in lead and key positions. Some jobs are a farce.
Mediocre untalented people is not detected. Spot bonuses are rare.
The performance measurement is absurdly useless. No clear career path or talent detection.

Advice to Senior Management

Detect, preserve and utilize talent. Reward hard honest work. Do not rely on consultants for everything. Fire negative leaders or the good people reporting to them with leave. Train management, enhance their horizons. They are myopic.

Pros

If you can manage to score a corporate job for this company, jump on it as quickly as possible. I've never seen a place with so many people who truly love what they are doing. Caring for employees is instilled all the way up to senior management and it is real. Fast growing company gives room for fast growth and promotion. huge growth potential, and a lot of healthy challenges that come with fast growth dynamics.

The super benefits and generous Paid Time Off is just icing on the cake.

Cons

The only down side I can think of is that the pay in corporate may be below what is typical in other corporations if you're a financial person.