JetBlue

  www.jetblue.com
  www.jetblue.com

JetBlue Reviews

Updated November 19, 2014
Updated November 19, 2014
304 Reviews
3.6
304 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
243 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 47 reviews)

  • Flying benefits are great, and the work is interesting (in 14 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun people fun atmosphere!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Orlando, FL
    Current Employee - Supervisor in Orlando, FL

    I have been working at JetBlue full-time (less than an year)

    Pros

    We excel at great customer service!

    Cons

    Starting to be all about the Benjamin's!

    Advice to ManagementAdvice

    Stop spreading your employees so thin.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Company of great values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations in Denver, CO
    Current Employee - Airport Operations in Denver, CO

    I have been working at JetBlue part-time (less than an year)

    Pros

    Obviously the flight benefits, as well as 401k, PTO, and stock share benefits. It's unbelievable what an amazing and progressive company they've built in under 15 years.

    Cons

    They provide oppurtunities to grow within the company such as taking over new job titles, but if your not interested in that and like your position you can't expect to ever make a lot of money. They have a top-out as well.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Great company who truly strives to live by their values and culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - College Crew in New York, NY
    Former Employee - College Crew in New York, NY

    I worked at JetBlue full-time (less than an year)

    Pros

    This company really tries to stand by their values. They go above and beyond to treat employees well and there are lots of perks that come with the job. The employees are all very motivated, they truly seem like they love what they do.

    Cons

    There seems to be a lack of opportunity for candidates who are not related to an existing employee.

    Advice to ManagementAdvice

    Give people chances to prove their skills, don't rely on their associations.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Fun Company

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service
    Current Employee - Customer Service

    I have been working at JetBlue part-time (less than an year)

    Pros

    Travel benefits, health insurance, 401k, a lot of activities for crew members and their family, encourages volunteer work. Supervisors are always available and very helpful, co workers are awesome and its just an overall great company with even better product and service.

    Cons

    Some tech issues with equipment

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    I loved my time with this company. I will be forever grateful for what I learned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservations Agent in Salt Lake City, UT
    Former Employee - Reservations Agent in Salt Lake City, UT

    I worked at JetBlue part-time (more than 5 years)

    Pros

    Working from home was a dream come true

    Cons

    It is very difficult to promote.

    Advice to ManagementAdvice

    Believe in your employees' capabilities instead of looking for their mistakes

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Hands down, best airline to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Coordinator in Los Angeles, CA
    Current Employee - Operations Coordinator in Los Angeles, CA

    I have been working at JetBlue full-time (more than 5 years)

    Pros

    Schedule flexibility, good compensation, full benefits, free domestic travel for yourself and family.

    Cons

    Not a lot of flights to/from west coast, airline is transitioning to bigger company and still operating like a mom and pop business.

    Advice to ManagementAdvice

    Please revamp the infrastructure to reflect growing operation. We need more spare aircrafts and reserve inflight staff.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great Options

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Commitment Crew in Salt Lake City, UT
    Former Employee - Customer Commitment Crew in Salt Lake City, UT

    I worked at JetBlue part-time (more than 3 years)

    Pros

    Flying benefits, opportunities for other job options

    Cons

    Not many locations to fly, strict points rules

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It's a family not just a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Support in Salt Lake City, UT
    Former Employee - Crew Support in Salt Lake City, UT

    I worked at JetBlue full-time (more than an year)

    Pros

    JetBlue is a family. You have fun with your coworkers. Reservations is open 24/7 and that means crazy hours to fit your crazy life. If you live in Utah you can work from home after training. There are plenty of departments to move around in and keep you interested.

    Cons

    Reservations schedules change every four months. You could love your shift and then have to change your while life. It takes forever to get seniority. It's also very easy to get points but difficult to get rid of them so beware.

    Advice to ManagementAdvice

    Make it a little easier to get rid of points. I left the company I loved because of a few late starts and some family emergencies.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Flight Crew Member in Boston, MA
    Current Employee - In Flight Crew Member in Boston, MA

    I have been working at JetBlue full-time (more than an year)

    Pros

    One unique thing about B6 is the people have created an amazing culture. The company gives us the tools to be able make our customers experience amazing.

    Cons

    More diversity in the leadership would be amazing.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Exceptionally wonderful and hardworking people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Long Island City, NY
    Former Employee - Intern in Long Island City, NY

    I worked at JetBlue as an intern (less than an year)

    Pros

    The people and the culture make every day a great day to be in the office. Your opinion is valued and leaders care about you. The flight benefits are another fantastic perk as well as the flexibility of work arrangements.

    Cons

    If you get hired after interning, you're one of the lucky few. Job growth and opportunities are spoken of often, but sometimes they do not follow through.

    Advice to ManagementAdvice

    A little more structure around the everyday crewmember.

    Recommends
    Neutral Outlook
    Approves of CEO

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