JetBlue Reviews

Updated July 1, 2015
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3.7
Rating Trends
Recommend to a friend
Approve of CEO
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Robin Hayes
4 Ratings

Pros
  • It was hard to leave the flight benefits too (in 48 reviews)

  • Flying benefits are great, and the work is interesting (in 15 reviews)

Cons
  • Salaries for middle management are below average, some directors and VPs have huge bonuses (in 7 reviews)

  • Zero job/career protections as well as true codified work rules (in 7 reviews)

More Pros and Cons

379 Employee Reviews

Sort: Popular Rating Date
  1. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Long Island City, NY
    Current Employee - Manager in Long Island City, NY

    I have been working at JetBlue full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great people who really care about their jobs and the culture. I have worked with so many who perhaps don't have the highest level of ability, but they care so much about getting it right that they work hard to still make sure it is the best it can be.

    Cons

    Compensation - you have to be willing to take a lower salary to start there, but they really do reward merit, so it can increase substantially, and rapidly.

    Advice to Management

    Make sure you continue to maintain transparency. With more growth comes more necessary confidentiality, but that can come across as a lack of transparency when you avoid answering questions.


  2. JFK or BOS base for inflight are junior

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Flight in New York, NY
    Current Employee - In Flight in New York, NY

    I have been working at JetBlue full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I got a line in a year and a half in JFK

    Cons

    Only west coast base is LGB and it's super senior

    Advice to Management

    N/A


  3. jb

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at JetBlue

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    flexibility, dental insurance, flying benefits , 401k.

    Cons

    favoritism , if you are pt it is crazy to be able to get OT , who you know is a better way to get where you want instead of hard work.

    Advice to Management

    They should do individual performance, somehow, like who checked in the most people in x shift, it would be fair and square because there are a lot of people who just do what they want and sometimes management is aware and they do nothing about it. Management needs to be more consistent just like the company would like crewmembers to be consistent with customer, so if it does not start with management towards crewmembers, it's going to show crewmembers the same thing.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Place To Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Salt Lake City, UT
    Current Employee - Manager in Salt Lake City, UT

    I have been working at JetBlue full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have learned more at JetBlue, plus had great growth opportunities, than at any other company I have worked for. It's a fun place to be! The people I work with are the BEST! The benefits are good, too.

    Cons

    Pay is low for what I do. Trying to fly non-revenue is not fun. The past couple of years I have bought tickets on other airlines instead of trying to compete for a seat with the 1,000s of people working at JetBlue. Non-revenue travel is not a perk.

    Advice to Management

    Watch the bottom-line. Other than that, it's a great place to work--which is why I've stayed at JetBlue for as long as I have.


  6. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Since the company is not very big you can work on great cross functional projects

    Cons

    Since the company is so good upward mobility can be limited


  7. Flight attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY

    I have been working at JetBlue full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company! Leadership is very communicative and it has a great culture of fun.

    Cons

    Mostly domestic flying. Days can be very long and mid level management can be very passive at times. There is also a bit of inconsistency.

    Advice to Management

    I would say to set proper goals and standards. Enforcement of professionalism more so than just service and stay consistent


  8. Home agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company really cares about there employees and customers

    Cons

    sick time you don't really have any


  9. Love this company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Recommends
    Recommends

    Pros

    Flexible schedule, teamwork environment, worklife balance.

    Cons

    Irops, but Florida weather is very unpredictable, so its to be expected.


  10. Helpful (1)

    Is this as far as I get?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As a frontline airport employee, there is plenty of work schedule flexibility.

    Cons

    You're left with little choice but to move away to seek a promotion. More often than not any internal job you don't qualify for.

    Advice to Management

    Walk the Walk and Talk the Talk. Promote from within


  11. Inflight Crew

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In Flight Crew in Boston, MA
    Former Employee - In Flight Crew in Boston, MA

    I worked at JetBlue full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    You meet many great coworkers, while in the air, and can build lasting friendships. The work can be exhausting, but the perks of travel make it a fair trade-off.

    Cons

    Managers that have certified, but have not actually done your job. The ability to "write-up" all other coworkers, in all positions, which can lead to petty situations. The pay and cost of healthcare makes it very difficult to thrive.

    Advice to Management

    If you have a small enough group that you are managing, try to get to know these people personally. Since hardly anyone lives in base, the family aspect is more important than your average 9-5.



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