JetBlue

  www.jetblue.com
  www.jetblue.com

JetBlue Reviews

Updated December 22, 2014
Updated December 22, 2014
309 Reviews
3.6
309 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
246 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 48 reviews)

  • Flying benefits are great, and the work is interesting (in 15 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Industry Innovator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airport Operations Crew Member in New York, NY
    Former Employee - Airport Operations Crew Member in New York, NY

    I worked at JetBlue full-time (more than 5 years)

    Pros

    The employees are some of the best in the Industry. Was always a pleasure to come to work and have Supervision that was there to help you get your flights out not only on-time but mostly early.

    Cons

    The direction the airline is taking is a huge step in the wrong direction. Don't alienate the loyal customers by becoming another legendary carrier. You brought back humanity to the airlines.

    Negative Outlook
    No opinion of CEO
  2.  

    Fun with good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airport Operations Crew Member in Long Beach, CA
    Former Employee - Airport Operations Crew Member in Long Beach, CA

    I worked at JetBlue

    Pros

    Travel benefits. Awesome co workers. Progressive company.

    Cons

    Limited room for advancement, high deductible health insurance,

    Advice to ManagementAdvice

    Please send more supervisors to the interview class so the same one doesn't keep promoting the same people.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Excellent job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Long Island City, NY
    Former Employee - Anonymous Employee in Long Island City, NY

    I worked at JetBlue

    Pros

    Learned an incredible amount about the industry and top-notch skills that carry to any workplace

    Cons

    Work-life balance was tough with a 24/7 airline

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    i am completed b.a in last year

    Current Employee - Ground Operations in Coimbatore (India)
    Current Employee - Ground Operations in Coimbatore (India)

    I have been working at JetBlue

    Pros

    i am work jetblue sooooo happy

    Cons

    all workers iam in best worked for in sincere to jetblue

    Advice to ManagementAdvice

    i am work finished no time

  6. 1 person found this helpful  

    Fun people fun atmosphere!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Orlando, FL
    Current Employee - Supervisor in Orlando, FL

    I have been working at JetBlue full-time (less than an year)

    Pros

    We excel at great customer service!

    Cons

    Starting to be all about the Benjamin's!

    Advice to ManagementAdvice

    Stop spreading your employees so thin.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member in Richmond, VA
    Current Employee - Airport Operations Crew Member in Richmond, VA

    I have been working at JetBlue part-time (less than an year)

    Pros

    Great company, great benefits great people

    Cons

    None that I can think of yet

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Airport Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member in San Francisco, CA
    Current Employee - Airport Operations Crew Member in San Francisco, CA

    I have been working at JetBlue full-time (more than an year)

    Pros

    JetBlue is a great company. They are always informing their employees about what's going on in the company and the industry. They give you a small bonus if all goals are met. As a company they are remarkable.

    Cons

    San Francisco is a unique station. Leadership does not really manage. They play favorites. If you get in with them you can get away with anything. Some employees take long breaks. Some employees do nothing and others do all the work.

    Advice to ManagementAdvice

    Manage and don't be afraid of Micro managing. Be fair to all and do not let your ego or mood decide how you treat employees. Be open to suggestions. Get rid of favoritism... everyone knows. Find ways to bring up morale.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Mostly pleasant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservations Agent in Salt Lake City, UT
    Former Employee - Reservations Agent in Salt Lake City, UT

    I worked at JetBlue part-time (more than an year)

    Pros

    Stand by free flights. Work at home

    Cons

    Stand by. Sometimes miss flight

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Company of great values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations in Denver, CO
    Current Employee - Airport Operations in Denver, CO

    I have been working at JetBlue part-time (less than an year)

    Pros

    Obviously the flight benefits, as well as 401k, PTO, and stock share benefits. It's unbelievable what an amazing and progressive company they've built in under 15 years.

    Cons

    They provide oppurtunities to grow within the company such as taking over new job titles, but if your not interested in that and like your position you can't expect to ever make a lot of money. They have a top-out as well.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great Co-Workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue

    Pros

    The people you work with there are the best, the Airport operations crew is AWESOME. The GO crew is awesome as well the bonds that are made between the crew members makes the shifts and days worth every moment.

    Cons

    The 90 day Probation period is difficult if you have other obligations and get stuck with a morning shift, also the fact that part time doesn't have health benefits and the only difference between full and part time is an hour and a half.

    Recommends
    Positive Outlook
    No opinion of CEO

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