JetBlue Reviews

Updated April 22, 2015
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Employee Reviews

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  1. ok company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Agent in Salt Lake City, UT
    Former Employee - Agent in Salt Lake City, UT

    I worked at JetBlue

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    flight benefits
    relatively new company in airline industry

    Cons

    They switch management and now they only care about money and less about what the employees brought to the table and how they help our custoemrs.

  2. Working for JetBlue Sucks don't do it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ground Operations in Jamaica, NY
    Current Employee - Ground Operations in Jamaica, NY

    I have been working at JetBlue full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Really None other then the flight benefits

    Cons

    Teamwork sucked JFK Airport
    Pay was a joke for the kinda work you do
    Can't accept tips there's always someone watching and it's their policy that you can't
    there are no bonuses
    there is no rehiring policy so if you get fired you cannot come back ever
    upper management at Long Island City are just a bunch of pushovers
    current and former crew member's. are treated like crap

    Advice to Management

    and overall reconstruction of management isn't needed with some sort of rehiring policy especially when general managers and department managers promise that you can get rehired when you really can't

  3. Getaways Sales Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue part-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Sales incentives; flight benefits; free work trips to destinations to become familiar with products being sold. Coworkers; supervisors;

    Cons

    No sick leave; difficulty taking personal time off; pay is not equal to peers in industry. No ability to promote unless willing to work full time from the center.

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  5. Great part-time job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airport Operations Crew Member in Portland, OR
    Former Employee - Airport Operations Crew Member in Portland, OR

    I worked at JetBlue part-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The general manager is hands down the best boss I've ever had. Very close knit group of crew members who frequently hang out together outside of work. Flexible hours and fun work when everything is operating smoothly.

    Cons

    Weather, delays, and cancellations can all add substantial frustration and longer hours to your workday. Currently no option to go full-time in Portland.

    Advice to Management

    Great place to work overall, but different supervisors have different rules and ways of doing things, which is a bit frustrating at times. Would be nice, operationally speaking, if everyone was on the same page.

  6. I don't recommend it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservation Agent in Salt Lake City, UT
    Former Employee - Reservation Agent in Salt Lake City, UT

    I worked at JetBlue

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Working from home!
    Paid once a week!

    Cons

    Lack of respect
    Lack of humanity
    Zero tolerance
    Loss of self due to nearly scripted conversation

    Advice to Management

    The guys manning the phones are the people you need to respect, help, appreciate, and try everything in your power to keep! Terrible TERRIBLE management!!

  7. JetBlue is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Solutions Lead in Salt Lake City, UT
    Current Employee - Customer Solutions Lead in Salt Lake City, UT

    I have been working at JetBlue full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    flight benefits and great co-workers

    Cons

    Previous Experience weighs more than Education. This can be a plus if that's what you bring to the table.

    Advice to Management

    Allow your employees to gain the experience you require by letting them do acting positions, and please don't require prior experience for acting positions because that's the whole reason to Bein an acting role.

  8. Helpful (2)

    Strong Corporate Culture; weak operational implementation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ground Operations in Boston, MA
    Current Employee - Ground Operations in Boston, MA

    I have been working at JetBlue full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Travel benefits, profit sharing, continued education

    Cons

    Training is weak, seems to breed a "you're replaceable attitude", still trying to find organizational balance

    Advice to Management

    While JetBlue is an ontime airline; working in major cities can be a commuter challange. Shorten intro period; allow for more flexibility in work life balance.

  9. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flight benefits, health benefits, the people that work here

    Cons

    They don't always have the employee's best interest in mind. Sometimes politics get involved. Certain jobs have a bad work-life balance.

    Advice to Management

    Listen to your employees, they're the reason the company flourishes.

  10. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Long Island City, NY
    Current Employee - Anonymous Employee in Long Island City, NY

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company with a friendly and outgoing culture.
    Leadership is available and easy to get in touch with. Encourage open discussion and teamwork. Good benefits.

    Cons

    The pay is low. Flexible work arrangements available, but depend on department availability and leadership approval. Headquarters in Long Island City isnt easily accessible

  11. Very fun and upbeat company that share success with their employees or better said (crewmembers)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member in San Juan, PR
    Current Employee - Airport Operations Crew Member in San Juan, PR

    I have been working at JetBlue part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Constant comunication of companies status, successes, projects with all level employees. Travel benefits rival competing companies, profit sharing, and health benefits in Puerto Rico even for PT employees. Fun environment

    Cons

    Chain of command can be confusing, Positive feedback can be seen with some leadership but is not necesarally the culture.

    Advice to Management

    I believe scheduling is not as efficient as its potential. Follow up on new hires progress is basically non-existent.
    As an experienced manager, there is very few incentive for me to go all in and search for growth. Pay raise differential from lower level to lead and supervisor is not relevant

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