JetBlue Reviews

Updated August 30, 2014
Updated August 30, 2014
283 Reviews

3.6
283 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
228 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 45 reviews)

  • Flying benefits are great, and the work is interesting (in 14 reviews)


Cons
  • Upper Management continues to lie and make false promises (in 8 reviews)

  • Not very good at trickling down top management new ideas to middle management (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Did for the flight benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservation Agent
    Former Employee - Reservation Agent

    I worked at JetBlue part-time for more than a year

    Pros

    There are two pros when working for Jetblue, one is the travel benefits. The other benefit is being able to work from home and not have to take up valuable time commuting.

    Cons

    Low pay, rare career growth and they want you at a snap of there fingers.

    Advice to ManagementAdvice

    Get creative and find a way for employees to have career goals. Value your talent it will make a huge difference in your customers experience.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    really good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue

    Pros

    good experience cant complain about them of how they treat employees

    Cons

    roockie or unexprerience management in some areas not all

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Very valuable experience, increasingly frustrating environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Systems Manager  in  Long Island City, NY
    Current Employee - IT Systems Manager in Long Island City, NY

    I have been working at JetBlue full-time for more than 3 years

    Pros

    There are a lot of smart people, and a lot of visionaries have worked at this company. IT compensation is pretty darn good, even for New York.

    Cons

    IT leadership is feckless, and having seen three different leadership teams it seems inevitable they will continue to be ineffective. Increasingly crewmembers are expected to be available any time of day or night for whatever whims your director or vp has.

    The company culture has evolved such that style is valued above substance. Everyone is looking for the next big idea, and nobody had enough patience to see difficult problems solved.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member  in  Burbank, CA
    Current Employee - Airport Operations Crew Member in Burbank, CA

    I have been working at JetBlue part-time for more than a year

    Pros

    The company culture is excellent. Very focused on employee happiness and satisfaction. Great perks, new airplanes, headquarters in New York, non-union.

    Cons

    People love their job so they never leave, making it take time to gain seniority and find opportunities for promotion. some grumpy coworkers, but that's at any job really.

    Advice to ManagementAdvice

    Keep doing the great job that you are doing!

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great culture and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Coordinator  in  Forest Hills, NY
    Former Employee - Marketing Coordinator in Forest Hills, NY

    I worked at JetBlue full-time for more than 3 years

    Pros

    Smart, passionate people to work with, fun work culture. It was hard to leave the flight benefits too.

    Cons

    It's hard to work for an industry and company that struggles to make a profit. While JetBlue fared better than others, it's hard to get support, IT budgets, compensation, etc because of it.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great People, Great Culture, Good Benefits, Rough hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue

    Pros

    I enjoyed working in a fast paced environment with fun people (there's always a couple of bad apples no matter where you work) for a company with strong values.

    Cons

    The hours can be taxing (i.e. early early mornings, and late late nights).

    Advice to ManagementAdvice

    Keep up the good work! Continue to invest in your people and they will continue to invest in your customers.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Nice Human Resource

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    They are very nice and and extremely friendly

    Cons

    none that I could think of

    Advice to ManagementAdvice

    none that I could think of

  9.  

    good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue

    Pros

    the benefits free flights and work from home

    Cons

    not too much room for advancement

  10. 2 people found this helpful  

    Good People, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Training Liaison  in  Long Beach, CA
    Former Employee - Training Liaison in Long Beach, CA

    I worked at JetBlue full-time for more than 5 years

    Pros

    Some of the best people to work with, frontline employees make the job worth having, and helping customers always put a smile on my face.

    Cons

    Management is too stuck in their ways and their unfortunately is a lot of cronyism, makes it difficult to advance to a level of importance. Also many of the systems of accountability for front line employees are antiquated and do not account for reality, another unfortunate but true reality of this company.

    Advice to ManagementAdvice

    They need to listen to their employees! They might be surprised that some of the best ideas come from the people who actually interact with the customers.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant  in  Long Island City, NY
    Former Employee - Consultant in Long Island City, NY

    I worked at JetBlue as a contractor for less than a year

    Pros

    free airfare and location of office!

    Cons

    not enough growth in your career

    Advice to ManagementAdvice

    promote employees within the company

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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