JetBlue Reviews

Updated October 16, 2014
Updated October 16, 2014
294 Reviews
3.6
294 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
235 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 47 reviews)

  • Flying benefits are great, and the work is interesting (in 14 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Nice Human Resource

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    They are very nice and and extremely friendly

    Cons

    none that I could think of

    Advice to ManagementAdvice

    none that I could think of

  2.  

    good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue

    Pros

    the benefits free flights and work from home

    Cons

    not too much room for advancement

  3.  

    Great Company, No Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Long Island City, NY
    Current Employee - Senior Financial Analyst in Long Island City, NY

    I have been working at JetBlue full-time (more than 3 years)

    Pros

    Unlimited free travel. Brand new work modern facilities.

    Cons

    Absolutely no job growth available.

    Advice to ManagementAdvice

    none

    Recommends
    Negative Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Great company to work for, great people, great culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Operational Finance in Long Island City, NY
    Current Employee - Manager Operational Finance in Long Island City, NY

    I have been working at JetBlue full-time (more than 3 years)

    Pros

    I've worked in various departments at JetBlue, so I will start with a disclaimer that not all departments are great. However those that live the company values and have strong leadership are great and thrive very well. Crew members who are willing to learn and willingly get to know various parts of the company can be handsomely rewarded with a promotion in a short amount of time.

    Cons

    Operational support analysts have little direction which leads to high turnover or people stuck in the same role for long periods of time. You certainly choose your own direction at JetBlue, and if you don't make the most of it, it could get stale fast. Also, lower than market pay for corporate employees.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great training and strong encouragement to promote quickly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations in Salt Lake City, UT
    Current Employee - Reservations in Salt Lake City, UT

    I have been working at JetBlue full-time (less than an year)

    Pros

    Positive outlook and growth opportunities if I decide not to work at home. Oh, did I mention flight benefits.

    Cons

    Hectic at times, but that would be the industry.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Caring, Enjoyable and fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airport Operations in Hartford, CT
    Former Employee - Airport Operations in Hartford, CT

    I worked at JetBlue full-time (more than an year)

    Pros

    Flexible hours, ability to exchange shifts.

    Cons

    Can be stressful during cancelations

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Fun, fair, and finally making decent money!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Boston, MA
    Current Employee - Flight Attendant in Boston, MA

    I have been working at JetBlue full-time (more than 8 years)

    Pros

    Travel benefits and fun environment.

    Cons

    First years of flying can be frustrating due to lower pay rates and limited schedule flexibility.

    Advice to ManagementAdvice

    Continue to be approachable and maintain the open door policy.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Perfect job for my family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Crew Member in Salt Lake City, UT
    Current Employee - Reservations Crew Member in Salt Lake City, UT

    I have been working at JetBlue part-time (more than an year)

    Pros

    Flight benefits, very flexible, able to be home with my family and get my work done.

    Cons

    Sometimes gets very busy, mandatory overtime during storms, can be treated like a kid with the punishment system, even though it is flexible.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Boston, MA
    Current Employee - Flight Attendant in Boston, MA

    I have been working at JetBlue full-time (more than 5 years)

    Pros

    they really try to do their best to satisfy their employees

    Cons

    with recent management changes, many employees are somehow disgruntled and believe that the company is cutting benefits to save money. not so true.

    Advice to ManagementAdvice

    just be there for your employees, if your employees aren't performing well, then you are not performing well as a manager

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    great company

    Current Employee - In Flight in New York, NY
    Current Employee - In Flight in New York, NY

    I have been working at JetBlue (more than 3 years)

    Pros

    very hip airline,great co workers

    Cons

    room for growth.being on reserve can get old fast

    Advice to ManagementAdvice

    show your caring values a lil more than talking about them

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