JetBlue Reviews

Updated June 29, 2015
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376 Employee Reviews

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  1. Helpful (2)

    Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    Flight benefits, great co-workers to work with

    Cons

    No work life balance, Take care of work related issues on your own time. you have no time for yourself. The pay is lower than other airlines.

    Advice to Management

    Do an under cover boss and see what is really going on.


  2. Helpful (2)

    Absolutely no room for growth. Perfect place to work if you're only here for the benefits and do not want a challenge

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Long Island City, NY
    Current Employee - Finance in Long Island City, NY

    I have been working at JetBlue

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Flight Benefits are great, and the work life balance is ideal depending on what department you're in. There really aren't any other pros to working here.

    Cons

    Absolutely no room for growth especially in the Finance department. People who are at manager level and above have for the most part been with the company for 10+ years and there's no sign of them ever leaving the company. The pace is so slow, and often times get bored with work. Management is hesitant to embrace change. People that work here are "comfortable" thus if you want to be challenged, work with smart people, this is not the place for you. The pay is also below average. The health benefits aren't great either.


  3. Great Company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member
    Current Employee - Airport Operations Crew Member

    I have been working at JetBlue part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best benefits right away.

    Cons

    work schedule can be tricky in small stations

    Advice to Management

    Offer flexibility with scheduling for people that really want to stay and make a difference in the company.


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  5. ok company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Agent in Salt Lake City, UT
    Former Employee - Agent in Salt Lake City, UT

    I worked at JetBlue

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    flight benefits
    relatively new company in airline industry

    Cons

    They switch management and now they only care about money and less about what the employees brought to the table and how they help our custoemrs.


  6. Working for JetBlue Sucks don't do it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ground Operations in Jamaica, NY
    Current Employee - Ground Operations in Jamaica, NY

    I have been working at JetBlue full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Really None other then the flight benefits

    Cons

    Teamwork sucked JFK Airport
    Pay was a joke for the kinda work you do
    Can't accept tips there's always someone watching and it's their policy that you can't
    there are no bonuses
    there is no rehiring policy so if you get fired you cannot come back ever
    upper management at Long Island City are just a bunch of pushovers
    current and former crew member's. are treated like crap

    Advice to Management

    and overall reconstruction of management isn't needed with some sort of rehiring policy especially when general managers and department managers promise that you can get rehired when you really can't


  7. Getaways Sales Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue part-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Sales incentives; flight benefits; free work trips to destinations to become familiar with products being sold. Coworkers; supervisors;

    Cons

    No sick leave; difficulty taking personal time off; pay is not equal to peers in industry. No ability to promote unless willing to work full time from the center.


  8. Great part-time job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member in Portland, OR
    Former Employee - Airport Operations Crew Member in Portland, OR

    I worked at JetBlue part-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The general manager is hands down the best boss I've ever had. Very close knit group of crew members who frequently hang out together outside of work. Flexible hours and fun work when everything is operating smoothly.

    Cons

    Weather, delays, and cancellations can all add substantial frustration and longer hours to your workday. Currently no option to go full-time in Portland.

    Advice to Management

    Great place to work overall, but different supervisors have different rules and ways of doing things, which is a bit frustrating at times. Would be nice, operationally speaking, if everyone was on the same page.


  9. Helpful (1)

    I don't recommend it!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservation Agent in Salt Lake City, UT
    Former Employee - Reservation Agent in Salt Lake City, UT

    I worked at JetBlue

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Working from home!
    Paid once a week!

    Cons

    Lack of respect
    Lack of humanity
    Zero tolerance
    Loss of self due to nearly scripted conversation

    Advice to Management

    The guys manning the phones are the people you need to respect, help, appreciate, and try everything in your power to keep! Terrible TERRIBLE management!!


  10. JetBlue is a great company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Solutions Lead in Salt Lake City, UT
    Current Employee - Customer Solutions Lead in Salt Lake City, UT

    I have been working at JetBlue full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    flight benefits and great co-workers

    Cons

    Previous Experience weighs more than Education. This can be a plus if that's what you bring to the table.

    Advice to Management

    Allow your employees to gain the experience you require by letting them do acting positions, and please don't require prior experience for acting positions because that's the whole reason to Bein an acting role.


  11. Helpful (2)

    Strong Corporate Culture; weak operational implementation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ground Operations in Boston, MA
    Current Employee - Ground Operations in Boston, MA

    I have been working at JetBlue full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Travel benefits, profit sharing, continued education

    Cons

    Training is weak, seems to breed a "you're replaceable attitude", still trying to find organizational balance

    Advice to Management

    While JetBlue is an ontime airline; working in major cities can be a commuter challange. Shorten intro period; allow for more flexibility in work life balance.



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