JetBlue

  www.jetblue.com
  www.jetblue.com

JetBlue Reviews

Updated November 19, 2014
Updated November 19, 2014
304 Reviews
3.6
304 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
243 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 47 reviews)

  • Flying benefits are great, and the work is interesting (in 14 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The grass isn't always greener on the other side!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Flight Attendant in New York, NY
    Former Employee - Flight Attendant in New York, NY

    I worked at JetBlue

    Pros

    Flight Benefits and loong layovers in nice cities

    Cons

    Horrible communication Management from other Airlines who come in and try to make jetBlue like their old Airline....

    Advice to ManagementAdvice

    Stop favoring and open your eyes to the Employees that do what's right...instead of the Pets that treat our pax BAD!!!!

    Doesn't Recommend
    Approves of CEO
  2. 1 person found this helpful  

    Ramper

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Ramp Agent in Long Beach, CA
    Former Employee - Ramp Agent in Long Beach, CA

    I worked at JetBlue

    Pros

    flight benefits are great, get to work outside, physical work, flexible schedule, vacation and benefits even for part time employees.

    Cons

    early monrings, late nights, very physical labor, seniority based schedules, very "gang like" atmosphere, long hours, incompetent middle management, many senior unhappy employees.

    Advice to ManagementAdvice

    better pre-employment screening, make it easier to clean out the "dead wood" employees who have plenty of senority but dont want to work hard at all.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Great internship.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Summer CollegeCrew in Forest Hills, NY
    Former Employee - Summer CollegeCrew in Forest Hills, NY

    I worked at JetBlue

    Pros

    People are very friendly, and it's a very collaborative environment. I like the emphasis on serving customers and each other. Flexible hours whenever needed. Great travel benefits too!

    Cons

    Recruiting process was somewhat haphazard and notification came pretty late in the school year. It can sometimes be tough to get on flights.

    Advice to ManagementAdvice

    Honestly, keep doing what you're doing. Perhaps focus a bit more attention on behind-the-scenes Crewmembers, but I really enjoyed my experience.

    Recommends
    Approves of CEO
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  5.  

    Overall, a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    Positive environment, especially compared to other airlines. Easy to communicate with senior leadership. JetBlue has a great reputation and pay is reasonable.

    Cons

    Changes to work rules, pay and product take are not introduced in a timely manner. Culture is not the same after a number of losses.

    Advice to ManagementAdvice

    Work on bringing back the family culture to JetBlue. Small perks can mean a lot to crew members. Overall, I think management does a good job considering the current economic climate.

    Recommends
    Approves of CEO
  6.  

    If you want to work at an airline, this one has a fun company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - In Flight Crew Member
    Former Employee - In Flight Crew Member

    I worked at JetBlue

    Pros

    The people are nice and the schedule is flexible. Also getting paid to travel is always a good thing.

    Cons

    Reserve lasts too long and when you are on reserve it is hard to plan anything.

    Advice to ManagementAdvice

    Shorten reserve time

    Recommends
    No opinion of CEO
  7.  

    Jet Blue losing focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Ground Operations Lead in New York, NY
    Current Employee - Ground Operations Lead in New York, NY

    I have been working at JetBlue

    Pros

    It's a growing company and the benefits are great if you and your family likes to travel. Shift trades is also great, allows you to make adjustment to take care of personal things or attend school.

    Cons

    Supervisors and management only think about their personal gain within the company,and there is no togetherness within the departments. Blame Always roll down hill to save one's job.

    Advice to ManagementAdvice

    Care for your workers like you say you care for the customers. Hire quality not quantity.

    Recommends
    Approves of CEO
  8. 2 people found this helpful  

    Great Airline to fly, not to work in corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Corporate in Forest Hills, NY
    Current Employee - Corporate in Forest Hills, NY

    I have been working at JetBlue

    Pros

    Great with time off
    Classes in MS Office, career development available
    Great flying benefits
    Good travel discounts
    Parking or local transportation is paid for by the company

    Cons

    The airline has dramatically changed since the departure of our former CEO.
    The management claims to support you but they do not. Promises are made that are never followed through with.
    The company only recognizes three holidays, Christmas, New Years and Thanksgiving. You will have to take time off from your bank for the others.

    Advice to ManagementAdvice

    Stop promoting friends and playing favoritism. See past people's schemes and look to see who is really working. Promote the people who work hard, not the people that are your best friend.

    Disapproves of CEO
  9.  

    Great Vision - Tough Execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    Values
    Teamwork
    Desire to make a difference
    Great People
    Fast Paced
    High Growth Opportunities
    Engaged Leadership
    Long term focus
    See the World

    Cons

    Unrestrained Growth
    Resource imbalances
    Has Become Legacy Minded
    Unseasoned Leadership in Key Roles
    Lost Vision and Most Key Leaders
    Customers treated better than Crewmembers

    Advice to ManagementAdvice

    Try to get back to what made B6 unique and special with focus on the Crewmembers and the values. Lessons to be learned from WN and their disciplined focus - it can be done.

    Recommends
    Disapproves of CEO
  10. 1 person found this helpful  

    Great place to make a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Accountant
    Current Employee - Accountant

    I have been working at JetBlue

    Pros

    Great work/personal life balance, challanging if want it to be, great at giving reviews, competitive pay, nice benefits (fly for free)

    Cons

    Office politics sometimes get in the way of giving promotions to people who trully deserve it.

    Advice to ManagementAdvice

    Management that I had contact with has been great

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    Good company - poor department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at JetBlue

    Pros

    great benefits if you like to travel and the pay is pretty good. Company overall is a friendly and fun place to work in an exciting industry. Overall Leadership is good.

    Cons

    Morale within IT is very low. No clear strategy and assumption that everything will be outsourced in the future. No career progression

    Advice to ManagementAdvice

    The comapny has it's values, it would be good if they were followed in IT

    Approves of CEO

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