JetBlue Reviews

Updated August 29, 2014
Updated August 29, 2014
281 Reviews

3.6
281 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
227 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 45 reviews)

  • Flying benefits are great, and the work is interesting (in 14 reviews)


Cons
  • Upper Management continues to lie and make false promises (in 8 reviews)

  • Not very good at trickling down top management new ideas to middle management (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    very supportive team, flexible and awesome benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue part-time

    Pros

    great flight benefits, flexible schedules, and great people

    Cons

    not a very high salary, but constant opportunities to advance within the company

    Recommends
    Approves of CEO
  2.  

    Awesome company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor Airports
    Current Employee - Supervisor Airports

    I have been working at JetBlue full-time for more than 3 years

    Pros

    Promotes from within and really tries to help crew members advance to their highest potential.

    Cons

    Sometimes you do not share the same views (business related) as your manager and that can affect the work balance.

    Advice to ManagementAdvice

    Do not promote micro managing.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    good benefits and easy work

    Cons

    some slick workers and overtime

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    The most horrible company Ive ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at JetBlue part-time for less than a year

    Pros

    Weekly Pay... and that's it.

    Cons

    Terrible management and supervision, terrible training. Terrible hours. They want you to be on top of everything but they aren't on top of everything themselves.

    Advice to ManagementAdvice

    How about about take some responsibility for your mistakes, don't overwork your employees, don't break rules when its convenient for you. Oh and make sure you train new employees on what they will actually be doing. Worst management ever.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    This company has changed dramatically........I have been with JetBlue for over 11 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Flight Crew Member
    Current Employee - In Flight Crew Member

    I have been working at JetBlue full-time for more than 10 years

    Pros

    Their Care Team is amazing, wonderful people who are very supportive when you need it. You don't see that very often at big companies.

    Cons

    The REALLY don't care about their Inflight Department, period. Everything is a struggle and if you are on reserve, it can be really tough.

    Advice to ManagementAdvice

    Be the way you used to be.....treat your employees with dignity and respect and in turn you will get better performance from them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Better to lie and fly then be honest and grounded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In Flight Crew  in  New York, NY
    Former Employee - In Flight Crew in New York, NY

    I worked at JetBlue full-time for less than a year

    Pros

    Flexible hours and schedule. So can accommodate most days off.

    Cons

    Unreasonable response time to call in for work.

    Advice to ManagementAdvice

    More realistic and less close cutting hours on call out. Better preparation from the company will allow more results from employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Bait and switch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time for more than 10 years

    Pros

    Travel benefits like any other airline

    Cons

    They sell you their values but don't embody them.

    Advice to ManagementAdvice

    N/A

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Very disappointed; they don't practice what they preach.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations/Customer Care  in  Salt Lake City, UT
    Current Employee - Reservations/Customer Care in Salt Lake City, UT

    I have been working at JetBlue full-time for more than 8 years

    Pros

    They are still able to hire very good people and employees.

    Cons

    They don't take care and appreciate the good people they hire and the work they perform.

    Advice to ManagementAdvice

    If you preach "bringing humanity back to air travel" how about practicing bringing humanity back to employee relations.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Great company going through growing pains.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Flight Crew/Flight Attendant  in  Boston, MA
    Current Employee - In Flight Crew/Flight Attendant in Boston, MA

    I have been working at JetBlue full-time for more than 5 years

    Pros

    Flexible schedule, free flight benefits, opportunities to grow in many area if you want to.

    Cons

    Rules can sometimes be up for interpretation. Extreme diversity in work ethics. At times, lack of proper and consistent accountability leads to frustration within work groups and creates an "us against them" mentality.

    Advice to ManagementAdvice

    Get away from STAR interview process and begin hiring management that is skilled in more than specialized interview techniques.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Strive for growth

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time for more than 5 years

    Pros

    A excellent culture with strong values that are executed on, obviously you can fly for free, health care is available and communication from the top down is very visible.

    Cons

    The health care programs is horrendous, on the operating side of the company most managers are reactive though that is changing and your sick and vacation bank is one and the same.

    Advice to ManagementAdvice

    Re evaluate best labor practices for compensation

    Recommends
    Positive Outlook
    Approves of CEO

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