JetBlue

www.jetblue.com
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Employee Reviews

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  1.  

    Employees DOOMED!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - I. . . .
    Current Employee - I. . . .

    I have been working at JetBlue

    Pros

    If you like free flights then you are good to go.

    Cons

    Everything happens at the upper level - forgetting about the lower employees that are the company's spine. Pretty much look at it this way, if you want to advance then move out to another company. It was once a wonderful place to work but because of so many changes the company is doomed.

    Advice to ManagementAdvice

    Stop wasting so much money hiring new VP's and Directors and creating new positions that are relevant to what they are supposed to be and to the job. Focus on your own people once again and treat them and they deserved to be treated. No wonder many wonderful people left the company. Bring it back to where it was fun to work there and it will bring back the airline we once knew.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Dave Barger, Please save JetBlue!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Inflight Crew member in New York, NY
    Current Employee - Inflight Crew member in New York, NY

    I have been working at JetBlue

    Pros

    Travel opportunities. Public acknowledgement as a good "cool" airline to work for. Hopefully Dave Barger will change employee morale. Dave, dont listen to mid management, ask the frontline employees!

    Cons

    Very poor communication between departments. No one or no department willing to accept responsibility. Extremely difficult for resolution of matters between mid management and employees. No one at mid management wants to make a decision, take action for fear of being held accountable and thus on the chopping block if someone one grade higher does not like decision. All of the "Company Values" that JetBlue claimed to be founded on are no longer existent. Employees treated as worker bees and drones, not acknowledged for work they do. Mid management too fearful of upper management and that trickles down.

    Advice to ManagementAdvice

    Go back to your values. Get rid of most mid management supervisers, etc... Make sure mid management even know what the "values" are and practice them. JetBlue use to be a great place to work. Try to get back to that.

    Approves of CEO
  3.  

    Great place to work if a decent salary is not important

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Project Manager
    Current Employee - IT Project Manager

    I have been working at JetBlue

    Pros

    The flight benefits are among the best in the industry. The salaries tend to be below market, but the work life balance is good.

    Cons

    Working in Forest Hills, Queens is the worst location I have ever worked in. There isn't even a decent place to eat lunch. The senior management is indiferent, and is mostly interested in advancing their own career instaed of supporting their team,

    Advice to ManagementAdvice

    Let's support the crewmembers who are working hard, instaed of creating roadblocks, specially in IT.

    Doesn't Recommend
    Approves of CEO
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  5.  

    Oakland Jet Blue is a terrible place to work unless you are friends with management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service in Oakland, CA
    Current Employee - Customer Service in Oakland, CA

    I have been working at JetBlue

    Pros

    Need to have a job. Get free airline travel.

    Cons

    Senior management at oakland airport is terrible. They discriminate against anyone who is not a friend or family member of management.

    Advice to ManagementAdvice

    Quit or go somewhere else.

    Doesn't Recommend
    No opinion of CEO
  6.  

    JetBlue, Jet out of here !!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service in Fort Lauderdale, FL
    Former Employee - Customer Service in Fort Lauderdale, FL

    I worked at JetBlue

    Pros

    flight benefits, exiting field of work, it is fun if you can overlook the crazyness and uncetainties of the industry but for sure the unfair politics will bring you down

    Cons

    on your feet all day and not allwed to sit down-leads have their click and they get away with anything and everything-if mgmt likes you then you're on your way but if for some reason they dislike you or anything you do they will find a way to make you look bad- you cannot trust leadership (and I use the term very loosely here) favoritism is the norm at jetblue and to top it all they make it seem like they hold their company's values true but they do not.

    Advice to ManagementAdvice

    be fair, say what you mean and mean what you say.
    get back to the principles that were alive and real when the company started.
    the only caring is for the profit of the company and to hell with the employees.
    you can place mandatory overtime but you fail to let people leave early when it is not busy or have an urgent situation unless if benefits the company's bottom line nad penalize those who do have a life and need to be home to take care of their spouses, children or family members.

    Doesn't Recommend
    No opinion of CEO
  7.  

    If your going to work for JetBlue in SLC, good luck getting on any flights.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Agent in Salt Lake City, UT
    Current Employee - Reservations Agent in Salt Lake City, UT

    I have been working at JetBlue part-time (more than a year)

    Pros

    Working from home, ability to trade shifts.

    Cons

    Only 4 flights from SLC and very difficult to get on because so many employees in SLC. Pay is very low for a high stress job. Takes a long time to get a good schedule, plan on working nights and weekends for at least 2-3 years.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    A lot of flair without the passion.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ground Operations in Washington, DC
    Former Employee - Ground Operations in Washington, DC

    I worked at JetBlue part-time (less than a year)

    Pros

    Working in Ground Operations is insanely easy. You work hard for 45 minute bursts, and often have hour or more breaks between flights. Once you get to know your team members, it's very easy to establish a rhythm and the basic tasks become natural.

    Cons

    There is a high turn-over rate. Among the employees that stick around for over a year, there is a heavy sense of entitlement, however that can be expected when much of what happens to an employee is based on his/her seniority with the company. Performance is rarely a relevant factor. The company preaches the values of Safety, Caring, Integrity, Passion, and Fun, and it is clear that the further down the list you go, the importance of each value diminishes.

    Advice to ManagementAdvice

    Don't pay to send a new hire to Florida for a week of classroom training, provide a $600+ complimentary uniform, and have no issue firing probationary employees for being late. The company could save a lot of money to adopt more conventional training programs and less draconian disciplinary measures. However, JetBlue just opened a multimillion dollar training dormitory. Where is that money going to be made back?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Compensation does not equal work performed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    Flexible, Room for growth, Constant change,
    Convenient

    Cons

    Under compensated
    Promotions are not based on skill

  10.  

    i am completed b.a in last year

    Current Employee - Ground Operations in Coimbatore (India)
    Current Employee - Ground Operations in Coimbatore (India)

    I have been working at JetBlue

    Pros

    i am work jetblue sooooo happy

    Cons

    all workers iam in best worked for in sincere to jetblue

    Advice to ManagementAdvice

    i am work finished no time

  11. 2 people found this helpful  

    Airport Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member in San Francisco, CA
    Current Employee - Airport Operations Crew Member in San Francisco, CA

    I have been working at JetBlue full-time (more than a year)

    Pros

    JetBlue is a great company. They are always informing their employees about what's going on in the company and the industry. They give you a small bonus if all goals are met. As a company they are remarkable.

    Cons

    San Francisco is a unique station. Leadership does not really manage. They play favorites. If you get in with them you can get away with anything. Some employees take long breaks. Some employees do nothing and others do all the work.

    Advice to ManagementAdvice

    Manage and don't be afraid of Micro managing. Be fair to all and do not let your ego or mood decide how you treat employees. Be open to suggestions. Get rid of favoritism... everyone knows. Find ways to bring up morale.

    Recommends
    Positive Outlook
    Approves of CEO

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