JetBlue Reviews

Updated July 1, 2015
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378 Employee Reviews

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  1. A lot of flair without the passion.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ground Operations in Washington, DC
    Former Employee - Ground Operations in Washington, DC

    I worked at JetBlue part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Working in Ground Operations is insanely easy. You work hard for 45 minute bursts, and often have hour or more breaks between flights. Once you get to know your team members, it's very easy to establish a rhythm and the basic tasks become natural.

    Cons

    There is a high turn-over rate. Among the employees that stick around for over a year, there is a heavy sense of entitlement, however that can be expected when much of what happens to an employee is based on his/her seniority with the company. Performance is rarely a relevant factor. The company preaches the values of Safety, Caring, Integrity, Passion, and Fun, and it is clear that the further down the list you go, the importance of each value diminishes.

    Advice to Management

    Don't pay to send a new hire to Florida for a week of classroom training, provide a $600+ complimentary uniform, and have no issue firing probationary employees for being late. The company could save a lot of money to adopt more conventional training programs and less draconian disciplinary measures. However, JetBlue just opened a multimillion dollar training dormitory. Where is that money going to be made back?


  2. Great employer and one that looks out for their employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue part-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Endless opportunities for growth. Great work environment. Employee Benefits are amazing.

    Cons

    Wish the company would open more stations in more cities and Caribbean islands as well as in South America.

    Advice to Management

    Open more job opportunities in the People Department (Recruitment)


  3. Awesome Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In Flight Crew Member in Boston, MA
    Former Employee - In Flight Crew Member in Boston, MA

    I worked at JetBlue (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company culture is unbeatable - keep it up! You can't beat the flexible schedule and the flight benefits.

    Cons

    I really don't have any cons!


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  5. Nothing short of amazing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY

    I have been working at JetBlue full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company, salary and benefits

    Cons

    Time away from home, and working holidays

    Advice to Management

    Need better health insurance


  6. Helpful (1)

    Refreshing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Jet Blue Crew in Fort Lauderdale, FL
    Former Employee - Jet Blue Crew in Fort Lauderdale, FL

    I worked at JetBlue full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flyers are Customers, not Passengers as coined by other Air Carriers. A CEO that hands out snacks on-board and welcomes Customer input.

    Cons

    Service not available to all cities. I will continue to wait patiently till you return to mine.

    Advice to Management

    Stay true to the tenets on which this company was built. You are the difference in AIR travel, that others should take notice of.


  7. Helpful (1)

    Best airline to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Airport Operations Crew Member in Boston, MA
    Former Employee - Airport Operations Crew Member in Boston, MA

    I worked at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing benefits
    great environment
    everyone works really hard and as a team to make sure each customer is able to arrive to their destination.
    Lots of opportunity for overtime

    Cons

    Irops (cxl flights, delays)
    Early and late hours which is difficult if u have a family
    Crazy strict.


  8. Helpful (1)

    I love JetBlue.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in Salt Lake City, UT
    Current Employee - Reservations Agent in Salt Lake City, UT

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    JetBlue is a great place to work. Training is in a group of about 30 people and by the end of the month long training I felt like they were all family. Working from home is nice too as I work in reservations. and the free flights make it all worth it.

    Cons

    The starting pay kinda sucks and people can be rude sometimes as is true for any call center environment.

    Advice to Management

    I get way too many emails so I feel like I'm working all day just to sort through them all even after my shift. Chill out with the emails ;)


  9. Helpful (1)

    Blue Juice is a real thing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You feel proud to work for this company. Once you drink the blue juice it runs through your veins. I've been here for 6+ years and I've loved every bit of it.

    Cons

    As with smaller companies and/or departments, sometimes you have to wear many hats and become a jack of all trades to help fill in a missing gap or role.


  10. Ramp agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Agent in Boston, MA
    Current Employee - Ramp Agent in Boston, MA

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benifits and fun enviroment

    Cons

    Bad schedules when you start need maximum flexibility


  11. Compensation does not equal work performed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    Flexible, Room for growth, Constant change,
    Convenient

    Cons

    Under compensated
    Promotions are not based on skill



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