JetBlue

  www.jetblue.com
  www.jetblue.com

JetBlue Reviews in Salt Lake City, UT

Updated November 5, 2014
Updated November 5, 2014
308 Reviews
3.6
308 Reviews
Rating Trends

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JetBlue President & CEO Dave Barger
Dave Barger
246 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 48 reviews)

  • Flying benefits are great, and the work is interesting (in 15 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

27 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    I loved my time with this company. I will be forever grateful for what I learned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservations Agent in Salt Lake City, UT
    Former Employee - Reservations Agent in Salt Lake City, UT

    I worked at JetBlue part-time (more than 5 years)

    Pros

    Working from home was a dream come true

    Cons

    It is very difficult to promote.

    Advice to ManagementAdvice

    Believe in your employees' capabilities instead of looking for their mistakes

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Mostly pleasant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservations Agent in Salt Lake City, UT
    Former Employee - Reservations Agent in Salt Lake City, UT

    I worked at JetBlue part-time (more than an year)

    Pros

    Stand by free flights. Work at home

    Cons

    Stand by. Sometimes miss flight

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Company with a Fun Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Salt Lake City, UT
    Current Employee - Supervisor in Salt Lake City, UT

    I have been working at JetBlue full-time (more than 10 years)

    Pros

    Personal Time off is very generous, work-life balance is great with many flexible options, some employees telecommute and it's an option for many. Executive leadership is very responsive.

    Cons

    A bit behind the times with some technology that would be helpful on the employee front, money appears to be spent on the customer experience rather than tools that make working there easier. Interesting internal mobility procedures can make it very difficult to move around if you do not work in a department that can be without you for an (often unspecified) period of time to "act" in a role.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Options

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Commitment Crew in Salt Lake City, UT
    Former Employee - Customer Commitment Crew in Salt Lake City, UT

    I worked at JetBlue part-time (more than 3 years)

    Pros

    Flying benefits, opportunities for other job options

    Cons

    Not many locations to fly, strict points rules

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Agent in Salt Lake City, UT
    Current Employee - Reservations Agent in Salt Lake City, UT

    I have been working at JetBlue part-time (less than an year)

    Pros

    Great culture! Value based company.

    Cons

    Shfts are based on seniority. But you can trade shifts to add flexibility

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    It's a family not just a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Support in Salt Lake City, UT
    Former Employee - Crew Support in Salt Lake City, UT

    I worked at JetBlue full-time (more than an year)

    Pros

    JetBlue is a family. You have fun with your coworkers. Reservations is open 24/7 and that means crazy hours to fit your crazy life. If you live in Utah you can work from home after training. There are plenty of departments to move around in and keep you interested.

    Cons

    Reservations schedules change every four months. You could love your shift and then have to change your while life. It takes forever to get seniority. It's also very easy to get points but difficult to get rid of them so beware.

    Advice to ManagementAdvice

    Make it a little easier to get rid of points. I left the company I loved because of a few late starts and some family emergencies.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great training and strong encouragement to promote quickly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations in Salt Lake City, UT
    Current Employee - Reservations in Salt Lake City, UT

    I have been working at JetBlue full-time (less than an year)

    Pros

    Positive outlook and growth opportunities if I decide not to work at home. Oh, did I mention flight benefits.

    Cons

    Hectic at times, but that would be the industry.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Perfect job for my family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Crew Member in Salt Lake City, UT
    Current Employee - Reservations Crew Member in Salt Lake City, UT

    I have been working at JetBlue part-time (more than an year)

    Pros

    Flight benefits, very flexible, able to be home with my family and get my work done.

    Cons

    Sometimes gets very busy, mandatory overtime during storms, can be treated like a kid with the punishment system, even though it is flexible.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company, poor pay.

    • Comp & Benefits
    • Culture & Values
    Former Employee - At Home Representative in Salt Lake City, UT
    Former Employee - At Home Representative in Salt Lake City, UT

    I worked at JetBlue full-time (less than an year)

    Pros

    Free flights. Good benefits. Wonderful co-workers.

    Cons

    Generally, I had to catch a flight out of Las Vegas.

  11.  

    A good opportunity for my first two years, but disappointing the last two years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservations Agent in Salt Lake City, UT
    Former Employee - Reservations Agent in Salt Lake City, UT

    I worked at JetBlue full-time (more than 3 years)

    Pros

    Working from home, travel benefits, thorough training and resources, opportunity to advance, friendly atmosphere, flexible schedule and travel opportunities.

    Cons

    Policies were constantly changing. Job expectations changed more towards sales, it was required we have a certain percentile of upscale on our average calls per review period.

    Doesn't Recommend
    No opinion of CEO

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