Jewel-Osco Reviews

Updated October 29, 2014
Updated October 29, 2014
284 Reviews
2.6
284 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Jewel-Osco Chairman, President & CEO Wayne C. Sales
Wayne C. Sales
66 Ratings

Review Highlights

Pros
  • flexible hours depending on department you work in (in 20 reviews)

  • Corporate has made it difficult for part-time employees to receive benefits any more (in 18 reviews)


Cons
  • Upper management has high expectations from a small group of people (in 23 reviews)

  • Company just wants to hire a bunch of part time people that are not very reliable (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Grocery

    Former Employee - Grocery Clerk in Chicago, IL
    Former Employee - Grocery Clerk in Chicago, IL

    I worked at Jewel-Osco part-time (more than an year)

    Pros

    Decent entry level job for bored highschool student. Get your work done, then you have the glorious rest of your night to roam the aisles and decide what would be tasty for dinner.

    Cons

    Wage isn't sustainable for real life. Can't imagine how people can afford to work these jobs with actual bills to pay.... Up that minimum wage sheesh. Good luck to everyone.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Dist. Center Experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jewel-Osco

    Pros

    Steady employment with regular hours. You know what is expected of you and are paid a decent wage (though in the low end of the scale for that type of work, often). Benefits and 401K are available, with some company-matching for the 401K.

    Cons

    Not a lot of upward mobility in position for many jobs once you reach a certain level. A lot of lateral movement in management often means that there's inconsistencies that don't get addressed as each new person tries to tackle issues that remain unresolved from their predecessor.

  3.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Clerk in Oak Lawn, IL
    Current Employee - Service Clerk in Oak Lawn, IL

    I have been working at Jewel-Osco part-time (more than an year)

    Pros

    Union guarentees advancement. Good hours

    Cons

    Pushing carts, boring when it's not busy

    Advice to ManagementAdvice

    Good job

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Chicago, WI
    Former Employee - Customer Service in Chicago, WI

    I worked at Jewel-Osco part-time (more than 5 years)

    Pros

    Great experience, work life balance

    Cons

    Not very challenging, a lot of call offs

    Advice to ManagementAdvice

    Nothing

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    SMT program is a good start.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager Trainee in Chicago, IL
    Current Employee - Store Manager Trainee in Chicago, IL

    I have been working at Jewel-Osco full-time (more than an year)

    Pros

    The best things is the pay starting off for only working in a grocery store. It starts at 38,000 for just training. And it's basically training in each department getting you familiar with the store so you can one day be a store director.

    Cons

    The most challenging is working so hard and not having enough help or time to get it done. Or being okay with doing the same thing everyday

    Advice to ManagementAdvice

    Treat the little people like money because they are retention of the business

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Okay place to work while in high school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jewel-Osco

    Pros

    work/life balance and had decent managers

    Cons

    managers are moved around a lot at lest in my store

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Cashier in Chicago, IL
    Former Employee - Cashier in Chicago, IL

    I worked at Jewel-Osco part-time (more than 3 years)

    Pros

    great coworkers. good benefits. ability to move up the career path without a degree. guaranteed pay raises. job stability. flex schedule. laid back environment.

    Cons

    under staffing at times. union means high performers wont get treated as special. you have too work here for many years till you reach $10 per hour. not many full time job openings. constant store promotions can be annoying. some procedures are inefficient. management is inconsistent and can be abrasive with employees.

    Advice to ManagementAdvice

    you must train each employee to their best strengths. give store directors more autonomy. focus on rewarding employees for exemplary service with incentives. the store visits by district managers are often very tense, instead have the district manager meet with some part timers to hear their comments. there are too many managers, consider consolidating duties.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    busy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Scan Coordinator in Naperville, IL
    Current Employee - Scan Coordinator in Naperville, IL

    I have been working at Jewel-Osco full-time (more than 10 years)

    Pros

    great co-workers &management. always challenged

    Cons

    maybe more scheduling flexibility.pay structure could be improved.

    Advice to ManagementAdvice

    pay structure could be improved

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Good for High School Students

    Former Employee - Front End Service Clerk/Cashier
    Former Employee - Front End Service Clerk/Cashier

    I worked at Jewel-Osco part-time (more than an year)

    Pros

    It is a good part-time job for high school students to gain some experience and make some money. They are flexible with your school schedule and allow you to request time off for various events ahead of time.

    Cons

    It is a typical high school job and depending on your manager you may be treated like you don't know anything. It is not the most glamorous job and dealing with angry customers is never fun.

    Recommends
  11.  

    Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerk in Chicago, IL
    Current Employee - Clerk in Chicago, IL

    I have been working at Jewel-Osco full-time (more than 10 years)

    Pros

    Some managers are great, some are not.

    Cons

    They need to have managers that work, instead of sitting in their office texting or on a personal phone call. If the managers have favorites, then the other employees suffer. They give better schedules and reviews to their favorite employees. They sometimes discriminate against the older employees, giving them nights and weekends, while giving their favorite employees days and no nights and very, very few weekends. Most of these managers are so young that they don't respect senior employees.

    Advice to ManagementAdvice

    Treat all employees as you would like to be treated, especially the senior employees. Don't make rude comments. And don't sit in your offices - get to work, since payroll is cut.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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