Jewel-Osco

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Jewel-Osco Reviews

Updated August 18, 2014
Updated August 18, 2014
255 Reviews

2.6
255 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Jewel-Osco Chairman, President & CEO Wayne C. Sales
Wayne C. Sales
62 Ratings

Review Highlights

Pros
  • flexible hours depending on department you work in (in 17 reviews)

  • Corporate has made it difficult for part-time employees to receive benefits any more (in 16 reviews)


Cons
  • Company just wants to hire a bunch of part time people that are not very reliable (in 18 reviews)

  • Upper management was not truly in touch with what is happening in the "real" world (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli Clerk  in  Waukegan, IL
    Former Employee - Deli Clerk in Waukegan, IL

    Pros

    Good pay, always busy with various types of work, good staff, good benefits, good working conditions, various shifts available, supervisors are very good and fair.

    Cons

    Having to work nights and weekends can get to you, also holidays but at least one is busy so the time does go by fast during the shifts.

    Advice to ManagementAdvice

    Promotions are fair and the training is good but sometimes retraining is needed for some employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Hard to go to school and work for Jewel-Osco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    You paid to work and get some no benefits to help you with dental or health. If you work hard and help the company they do recognize your hard work.

    Cons

    Not flexible with students who go to school and work.

    Advice to ManagementAdvice

    Be flexible with students.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Ok first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Clerk and Cashier  in  Melrose Park, IL
    Former Employee - Service Clerk and Cashier in Melrose Park, IL

    Pros

    They have a friendly environment and its easy to talk to most of the other employees. Most of the things that you do are easy being a service clerk(bagging, helping people to their car, running back items people did not want). As a cashier things are easier. You just slide things across the belt and take money from the customers. Overall i think it is an easy job, not much skill is really needed to be a bagger.

    Cons

    Being trained as a bagger, there was no training. They just told me a few things and put me right to work. Training as a cashier was a 26 hour week. They taught me the rules of being on the register. The worst part about being a bagger is two things, having to push carts and having to pick up slack from other workers. All the time I would have to pick up the slack of other baggers who worked there much longer. I was stuck outside pushing carts in the heat for 1-2 hours some days. A lot of times they would send me outside to get carts before they would send other people. The worst part about being a cashier was rude customers or being short changed.

    Advice to ManagementAdvice

    The managers of each department need to learn how to tell the more senior service clerks to do their work. Also i think the new program in which they try to reinterpret service into the store is a waste of money.They are paying a workers to stand at the entrance and say hello to people and tell them to take an online survey for four or seven hours. So many of the customers are annoyed at being given surveys at the door that they leave them in their cart.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    At my particular Jewel, it is a very easy, laid-back, fun, worry-free environment - however, the wages are too low

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Service Clerk/Cashier  in  Niles, IL
    Current Employee - Front End Service Clerk/Cashier in Niles, IL

    Pros

    -laid back (at least my store)
    -easy
    -social
    -fun
    -job security thanks to union

    Cons

    -time and a half on sundays/holidays, health benefits don't come in for a while (a year?)
    -pay raise for cashier only FIVE CENTS; no other promotional pay raises for anything else in the front-end
    -pay rate disgustingly close to the minimum wage
    -the food discounts are only noticeable if you buy store brand products, even then are barely there.
    -the managers care a bit too much sometimes, other times they barely care at all. Its very rare to find managers that have their priorities straight & don't micromanage or get stingy about nonsensical things. But they do exist and I'm lucky to know who they are.
    -IT IS JUST THE MOST DEGRADING thing ever when customers want you to bag their groceries in their own reusable bags. It slows down the entire lane and barely affects the environment. If you are a customer who does this, at least have the decency to buy those rigidly shaped, box-like reusable bags instead of those ruffled, smelly, form-less and sometimes bottom-less ones.
    -Getting carts isn't the most fun thing ever, but it has its times.

    Advice to ManagementAdvice

    Give cashiers a *significant* pay raise. Five cents is absolutely LAUGHABLE. Baggers go from having virtually no liabilities or responsibilities to handling CASH and CHECKS that are linked to peoples bank accounts. Any time an employee is promoted to a position that entails money handling, the pay raise should be significant.

    I think the raise should be at least 2 dollars up at a minimum. Five cents is simply offensive.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    A great place for first time employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floor Associate  in  Plainfield, IL
    Former Employee - Floor Associate in Plainfield, IL

    Pros

    Nice Community. Everyone gets along. Meet great people. A fantastic job for a person's first job or someone looking at moving up can look at management. Job is fairly laid back. It can and does get very hectic during the holidays. I can't remember how many times I was asked about turkey related questions during Thanksgiving. But it keeps you on your toes.

    Cons

    The compensation for many of the jobs is not the best. There is a union so you must pay dues, which can be a bit odd for teenagers. Can work odd schedules. The music that is played in the store can get very repetitive.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Summer Business  in  Itasca, IL
    Current Employee - Summer Business in Itasca, IL

    Pros

    New tasks every week, meeting and creating relationships with everyone in the store, interesting and challenging internship project that allows you to present your ideas to senior leadership

    Cons

    Unorganized, and if you get a bad department manager that is too busy to train you, you'll often be told to do tedious tasks because you're an "extra hand" and you won't get to learn management duties. Also you will work every friday and saturday unless you ask off, but no sundays

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Was glad to leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great benefits and the pay is ok

    Cons

    Lack professionalism and senior management sucks

    Doesn't Recommend
  9.  

    A good overall company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Hours are variable but decent based on one's position, availability, and seniority with the store. Most employees get yearly reviews and occasional raises based on performance and seniority. It will vary depending on department, position, and immediate supervisor. Fringe benefits can include paid vacations and personal days plus insurance depending on position and hours worked per week. I have another full-time job, so I work at Jewel-Osco anywhere from 4 to 12 hours per week.

    Cons

    Some employees and personnel can be a little difficult depending on day, mood, and personality. Call-offs are common among associates, and you better hope you can find someone to cover your shift in a timely manner. Not as quick to de-merit employees for minor things as other companies may be, at least from my experience. It will depend on department and manager of course. Stealing is of course grounds for automatic termination. But all in all, if you are on time and do your job well, you will succeed.

    Advice to ManagementAdvice

    As much as possible, give employees a lot of hours based on their availability as well as store volume and budget.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great for a first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stocker  in  Skokie, IL
    Current Employee - Stocker in Skokie, IL

    Pros

    I enjoy working with my co-workers and i have a great boss

    Cons

    Pay is low and little room for an advancement

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Good place to start out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Produce Clerk  in  Lockport, IL
    Current Employee - Produce Clerk in Lockport, IL

    Pros

    Enjoyed working with my co-workers. Very flexible hours for students. Management was very willing to work around your schedule.

    Cons

    The pay is minimum wage. Some of the customers can be very rude. Very tough scheduling vacation because the summer is taken quickly.

    Recommends
    Neutral Outlook
    No opinion of CEO

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