Jewel-Osco

  www.jewelosco.com
  www.jewelosco.com

Jewel-Osco Reviews

Updated November 15, 2014
Updated November 15, 2014
289 Reviews
2.6
289 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Jewel-Osco Chairman, President & CEO Wayne C. Sales
Wayne C. Sales
67 Ratings

Review Highlights

Pros
  • flexible hours depending on department you work in (in 20 reviews)

  • Corporate has made it difficult for part-time employees to receive benefits any more (in 18 reviews)


Cons
  • Upper management has high expectations from a small group of people (in 23 reviews)

  • Company just wants to hire a bunch of part time people that are not very reliable (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Haven't been here for long, but it's great for a first job.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jewel-Osco

    Pros

    Great for a starting job
    Nice coworkers
    Good training for retail

    Cons

    Union dues
    Initiation fees
    They don't give you many hours for a while
    Small paychecks to start with

    Advice to ManagementAdvice

    Cut at least the initiation fee, at least. I shouldn't have to pay for working here

  2.  

    jewel osco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Chicago, IL
    Current Employee - Cashier in Chicago, IL

    I have been working at Jewel-Osco part-time (more than an year)

    Pros

    a lot of nice people. not the worst place to work at. busy so the time goes by fast. .

    Cons

    many customers can be mean, but thats at any job. wish they paid better. . . . .

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Security Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Jewel-Osco

    Pros

    Great experience conducting internal/external interviews and surveillances. If you work hard you will stand out above the mediocrity.

    Cons

    Overall store moral very low. Employees due the minimum to survive.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Grocery

    Former Employee - Grocery Clerk in Chicago, IL
    Former Employee - Grocery Clerk in Chicago, IL

    I worked at Jewel-Osco part-time (more than an year)

    Pros

    Decent entry level job for bored highschool student. Get your work done, then you have the glorious rest of your night to roam the aisles and decide what would be tasty for dinner.

    Cons

    Wage isn't sustainable for real life. Can't imagine how people can afford to work these jobs with actual bills to pay.... Up that minimum wage sheesh. Good luck to everyone.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Negative corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Management Trainee
    Former Employee - Store Management Trainee

    I worked at Jewel-Osco full-time (more than an year)

    Pros

    In this position, Jewel does have an excellent training program. You get an overall view of how a grocery store truly functions with all of its smaller departments contributing to the whole. The health benefits are fairly standard.

    Cons

    Jewel cares only about the bottom line: profit. Once you become a manager, you must withdraw from the Union and are therefore at the mercy of the corporation's constant demands. At that point, they expect you to work ridiculously long hours with little to know help and expect perfection. Highly unrealistic expectations/sales goals are continually thrust upon you. Overall morale of the average store and its workers are dismal to say the least. Vacations are of course allotted, but just try to actually take one. Many managers are called in on their days off with little to no regard to their personal lives. Very little flexibility. They also transfer their staff constantly. Four stores in one year is just too much. One needs time to learn their customers so that they can be more effective in how they sell to each individualized consumer. Constant change at that pace is simply disruptive and not conducive to building a strong team within any department. The whole point of a Store Management Trainee is to groom these people to someday become Store Directors. However, these individuals are seeing how negative all facets of this company and position can be. They are driving this human capital away instead of drawing them in.

    Advice to ManagementAdvice

    There needs to be change within the corporate model. There needs to be incentives to get people to want to stay. Perhaps upper management needs to get back in their own stores and bag groceries for a few weeks. It's utter insanity the demands that they place upon their employees with virtually no help. Customers are generally aggravated with out of stock items in fresh shops and performance at the registers. These employees are simply doing the best that they can without any real manpower. Employees simply want to be treated with dignity and respect. Take the time to praise them for the good work they have done instead of belittle them for any minute flaw you can find. Allow managers to make changes within their own shops. Once they learn the customers' habits, they know what is going to sell. Don't make them create huge sales displays and then criticize them for high shrink numbers. Create a corporate culture that allows managers to thrive instead of dread heading to work everyday.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Dist. Center Experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jewel-Osco

    Pros

    Steady employment with regular hours. You know what is expected of you and are paid a decent wage (though in the low end of the scale for that type of work, often). Benefits and 401K are available, with some company-matching for the 401K.

    Cons

    Not a lot of upward mobility in position for many jobs once you reach a certain level. A lot of lateral movement in management often means that there's inconsistencies that don't get addressed as each new person tries to tackle issues that remain unresolved from their predecessor.

  8.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Clerk in Oak Lawn, IL
    Current Employee - Service Clerk in Oak Lawn, IL

    I have been working at Jewel-Osco part-time (more than an year)

    Pros

    Union guarentees advancement. Good hours

    Cons

    Pushing carts, boring when it's not busy

    Advice to ManagementAdvice

    Good job

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Chicago, WI
    Former Employee - Customer Service in Chicago, WI

    I worked at Jewel-Osco part-time (more than 5 years)

    Pros

    Great experience, work life balance

    Cons

    Not very challenging, a lot of call offs

    Advice to ManagementAdvice

    Nothing

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    SMT program is a good start.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager Trainee in Chicago, IL
    Current Employee - Store Manager Trainee in Chicago, IL

    I have been working at Jewel-Osco full-time (more than an year)

    Pros

    The best things is the pay starting off for only working in a grocery store. It starts at 38,000 for just training. And it's basically training in each department getting you familiar with the store so you can one day be a store director.

    Cons

    The most challenging is working so hard and not having enough help or time to get it done. Or being okay with doing the same thing everyday

    Advice to ManagementAdvice

    Treat the little people like money because they are retention of the business

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Cashier in Chicago, IL
    Former Employee - Cashier in Chicago, IL

    I worked at Jewel-Osco part-time (more than 3 years)

    Pros

    great coworkers. good benefits. ability to move up the career path without a degree. guaranteed pay raises. job stability. flex schedule. laid back environment.

    Cons

    under staffing at times. union means high performers wont get treated as special. you have too work here for many years till you reach $10 per hour. not many full time job openings. constant store promotions can be annoying. some procedures are inefficient. management is inconsistent and can be abrasive with employees.

    Advice to ManagementAdvice

    you must train each employee to their best strengths. give store directors more autonomy. focus on rewarding employees for exemplary service with incentives. the store visits by district managers are often very tense, instead have the district manager meet with some part timers to hear their comments. there are too many managers, consider consolidating duties.

    Recommends
    Neutral Outlook
    No opinion of CEO

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