Jiffy Lube
2.6 of 5 108 reviews
www.jiffylube.com Houston, TX 1000 to 5000 Employees

Jiffy Lube Reviews

Updated Jul 10, 2014

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2.6 108 reviews

                             

43% Approve of the CEO

Jiffy Lube President Rick Altizer

Rick Altizer

(40 ratings)

34% of employees recommend this company to a friend
108 Employee Reviews
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Review Highlights

Pros:
  • "Free oil changes every 3 months after probationary period, and 50% off services at any other time"
    in 5 reviews
  • "Learned a lot from my co workers"
    in 4 reviews
Cons:
  • "LOW pay one time raise after 90 days and completion of computer based training"
    in 13 reviews
  • "Upper management has no idea what goes on from store to store, only what the numbers are"
    in 11 reviews
  • Show more review highlights

Reviews

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    Eh

    Anonymous Employee (Former Employee)

    ProsLearned a lot from my co workers

    ConsMy boss was never there

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    fast paced fun environment

    General Manager (Former Employee)
    Floral Park, NY

    Prosstable work, bonus plan, great customer service experience

    Consdealing with the elements and getting dirty daily

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Sink Or Swim Do Or Die

    General Manager (Former Employee)
    Columbus, OH

    ProsI don't have any pros for heartland.

    ConsI could list con's all night long, but I will try to keep it short. I was hired on as a FTM (Fast Track Manager). It is supposed to be a 3 month training program. This is what really happens: From day one you quickly learn that you will be working open to close everyday 7:30am-7:00pm. You may or may not get a day off since they like to schedule any special training on those days or need to go in and work because you have no staff. You do not actually get training as you should, instead the Manager of the store they throw you in uses and abuses you as free labor to their store. You quickly see that none of the Jiffy Lube Managers or employees are honest and they do not do hold true to any policies as they should. When the nightmare of training is over they threw me in the most run down store possible and walked off(900 W 5th ave). I was more than shorthanded and didn't know how to do any of the office stuff (ie, paperwork, ordering, claims, etc). As a Manager you can plan on working open to close everyday with no lunch or break. They will work you to death. This is the only job I have ever had where I was hired on as a Manager and they treated me like trash and could have cared less about me....from day one. Did I mention that they are constantly sending texts and emails all day long reminding you how if you don't hit your sales goals you wont last long. I will say that I think Jiffy Lube the company is a good company, but out here in Ohio it is actually Heartland Automotive using the Jiffy Lube name. Heartland Automotive is a heartless company.

    Advice to Senior ManagementI was a FTM that was forced in to becoming a GM after 2 months of being with the company. I was let go today because I could not turn a store around that I had one employee that was certified and three new employee's in a 40 plus store. In the future you should transfer employee's to a store that needs them and not force a store employee's and a GM to work 2 an half weeks straight.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    They don't care about their employee's,

    GSA (Current Employee)
    Los Alamitos, CA

    ProsNone, there are no Pros.

    ConsThey don't care about their employee's,

    Advice to Senior ManagementCare about your employee's

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great High School/College Job

    Anonymous Employee (Former Employee)

    ProsValuable learning opportunities in sales and customer relations.
    You learn how to take care of a vehicle, a valuable skill to learn
    No previous experience necessary to fill the position

    ConsNot much flexibility with schedule

    Advice to Senior ManagementHave a little more fun

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    Horrible place to work!!!!!!! You are treated like nothing!!!!!! Customers are very rude!!!

    Lube Tech (Current Employee)
    Norfolk, VA

    ProsCo-workers
    you can smoke
    no drug test ever,unless you fall
    you can get away with destruction of customers cars

    ConsTerrible pay
    long hours
    horrible upper management
    no drug test required
    poor equipment
    no vacation
    no advancement
    ex cons working there
    half the employees have no license
    meat market
    Young immature kids
    nasty management
    rude management
    BAD PAY
    thieves
    no proper documentation on vehicles damaged
    did I mention bad pay.....seriously
    They work you like a dog
    7.00-8..25 hr pay if that..... mc Donalds offers more
    they will break promises

    Advice to Senior Management....... never mind no advancement and even with it There's no money
    you have to get a back brace.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    rude manager

    Lube Tech (Former Employee)
    Lake Jackson, TX

    Prosthere are no pros to this job

    Consthe manager cusses the customers and the associates.

    Advice to Senior Managementyour manager is rude and has a habit of cussing the employees and customers

    No, I would not recommend this company to a friend

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    Not enough advancement opportunities for quality managers.

    Store Manager (Former Employee)
    Kansas City, MO

    ProsPay was good for the management level employees. Busy work places due to good marketing of the locations.

    ConsNot enough advancement opportunities. High turnover rate at the technician level due to low pay level. Hard to hit the bonus level for store managers.

    Advice to Senior ManagementMake the bonus levels more attainable. Promote good store managers to district management.

    No, I would not recommend this company to a friend

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    A rough road

    Lube Tech (Former Employee)
    Austin, TX

    ProsIt is a job (if you just need a pay check)

    Consthe store management lack experience.

    Advice to Senior ManagementThere needs to be more training for new managers

    No, I would not recommend this company to a friend

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    From good to bad!

    Anonymous Employee (Former Employee)

    ProsThe relationships one builds with customers and employees alike.

    ConsJiffy Lube has gone from a decent place to work to a really bad place to work. The company does not care about their employees long term success. No 401K plans, and the pay is minimal for the amount of work that is done. They senselessly move managers around store to store not allowing them to build trusting relationships with their customers.

    Advice to Senior ManagementTake care of your employees and the employees will take care of you.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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