Jiffy Lube

  www.jiffylube.com
  www.jiffylube.com

Jiffy Lube Reviews

Updated December 13, 2014
Updated December 13, 2014
143 Reviews
2.4
143 Reviews
Rating Trends

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Approve of CEO
Jiffy Lube President Rick Altizer
Rick Altizer
49 Ratings

Review Highlights

Pros
  • Learned a lot from my co workers (in 6 reviews)

  • I have only done one or two oil changes in my life, but so far the training program has been great (in 9 reviews)


Cons
  • High turnover rate at the technician level due to low pay level (in 15 reviews)

  • Upper management trying to make you sell with deceptive practices (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Its a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager in Saint Louis, MO
    Current Employee - Service Manager in Saint Louis, MO

    I have been working at Jiffy Lube full-time (more than an year)

    Pros

    Autonomy in how the day-to-day sales went...
    People I worked made it bearable
    No need to know anything about cars beforehand...all on the job training.

    Cons

    Company incentive programs were a joke...contests were regularly not paid out.
    Company does not offer the raises it will suggest during orientation...must promote or for the most part you're stuck at your current wage.

    Advice to ManagementAdvice

    Performance based reviews...and follow up on disciplinary guidelines.
    BS slaps on the wrist for not opening store multiple times is ridiculous.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Keyholder in San Jose, CA
    Former Employee - Keyholder in San Jose, CA

    I worked at Jiffy Lube full-time (more than 3 years)

    Pros

    No experience no problem they teach you all you need to know very knowledgeable employees

    Cons

    Hectic schedule management could be a little bit more aware of the needs of the employees and concerns

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Jiffy Lube 3rd St was the worst experience of my life. Deceptive, dishonest, unproffesional and verbally abusive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Advisor "Greeter" in Jacksonville Beach, FL
    Former Employee - Customer Service Advisor "Greeter" in Jacksonville Beach, FL

    I worked at Jiffy Lube full-time (less than an year)

    Pros

    You will become an excellent salesman IF management likes you. Customer Service Advisors and Asst Managers are willing to rob people blind. Are you ?

    Cons

    You will become an excellent salesman/ manager IF management likes you. And "like" is based on your ability to lie to customers faces on a regular basis. High pressure sales and worst leaders I have ever seen or heard of in my life. Jiffy Lube managers live in a make believe world where they are total bad boys and you better walk the line or you will be dealt with physically "out back". In all actuality all they will do is run their mouth and cut your hours. Problems with baby mamma and drugs and alcohol abuse are RAMPANT and are at the forefront of this business. I saw several very expensive vehicles be damaged and the damage covered up. I could not live like that.

    Advice to ManagementAdvice

    No advice for management because you are the problem. Anyone can be a manger, only prereq is that you have no conscience. Career politicians look up to you and wish they could be that shady.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Assistant Manger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jiffy Lube full-time (less than an year)

    Pros

    Simple job working 7-7 close early

    Cons

    Mad management all a with way around

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    It's good to get your foot in the door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician in Pembroke Pines, FL
    Current Employee - Technician in Pembroke Pines, FL

    I have been working at Jiffy Lube part-time (less than an year)

    Pros

    Work on a variety of cars so you get familiar with different makes and models, exposure to new tools, machines, and diagnosis tools.

    Cons

    Could have a lot of downtime, schedules aren't consistent, on slow days everyone is desperate for work so you may have 5 employees trying to work on one car when it's a single person job.

    Advice to ManagementAdvice

    None that I can think of

    Positive Outlook
  7.  

    Jiffy Lube need to have better Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Lawrenceville, NJ
    Former Employee - Cashier in Lawrenceville, NJ

    I worked at Jiffy Lube part-time (more than an year)

    Pros

    It is a place you can learn about how to maintain your vehicle.

    Cons

    The challenges are they need to hire better managers.

    Advice to ManagementAdvice

    The management need to hire better managers to run there companies.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Terrible working environment

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Upper Bay Tech in Hillsboro, OR
    Current Employee - Upper Bay Tech in Hillsboro, OR

    I have been working at Jiffy Lube full-time (less than an year)

    Pros

    Descent hours, easy employment,

    Cons

    No leadership in the management what so ever. Also most employees and the management are doping up on drugs before or during work. The people that work at jiffy lube do not know how to work well with customers nor with each other. I understand how it's a stressful work environment but that gives no excuse as for why employees are harrasing each other and how they treat you as if your worth nothing. Our customers see it very often and do not comeback.

    Advice to ManagementAdvice

    Drug tests should be done often to keep dealers like my manager and the rest of the employees not employed.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lube Tech in Cincinnati, OH
    Current Employee - Lube Tech in Cincinnati, OH

    I have been working at Jiffy Lube part-time (more than an year)

    Pros

    It's a job that will pay you bi-weekly. The computer based training is excellent. There is plenty to do to stay busy.

    Cons

    Horrible management at pretty much every level. The motto is, "the beatings will continue until sales and morale improve". Very little room for growth. Absolutely abysmal pay for an often overpriced service. HIGH, HIGH, HIGH pressure to drive sales with very little with regard to the ethics associated. Often asked to clock out when slow to maintain labor percentages, but still expected to remain on site for when business does pick up (this can go on for HOURS).

    Advice to ManagementAdvice

    The average employee is rightly convinced that no one in management cares about them other than to have a body there when a car is there. The sales training is ridiculous and there is NO hands on aspect to training at all

    Doesn't Recommend
    Negative Outlook
  10.  

    You know they're owned by Pennzoil, right?

    Former Employee - CSA
    Former Employee - CSA

    I worked at Jiffy Lube full-time (less than an year)

    Pros

    Good for learning automotive basics.
    Great work if you have a good team.

    Cons

    No money.
    Hot in the summer, cold in the winter.

    Advice to ManagementAdvice

    Pay everyone more.

  11. 1 person found this helpful  

    A good opportunity but a negative work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Manager in Jacksonville, FL
    Former Employee - Service Manager in Jacksonville, FL

    I worked at Jiffy Lube full-time (more than 5 years)

    Pros

    Jiffy Lube offers realistic opportunity to move to the top from the bottom.

    Cons

    The pay is low and employers make most technicians feel unappreciated.

    Advice to ManagementAdvice

    Better pay and realistic bonus opportunities. Don't give all the negatives and fail to compliment employees when they do something well.

    Disapproves of CEO

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