Jiffy Lube

www.jiffylube.com
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Employee Reviews

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  1.  

    too many chiefs no indians

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Floral Park, NY
    Current Employee - Store Manager in Floral Park, NY

    I have been working at Jiffy Lube full-time (less than a year)

    Pros

    flexable hours, easy commute to work from my home,they have a very good cbt(computer based training) module
    low stress

    Cons

    working with minimum automotive knowledge general and district manager,for a management pay their salary is low
    they have pay for experience schedule but it starts and stops with low pay

    Advice to ManagementAdvice

    hire people with automotive background to reduce your liability, listen your employees input, some of us have alot more experience than so called above managements

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Jiffy lube needs to change management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Irving, TX
    Former Employee - Marketing Manager in Irving, TX

    I worked at Jiffy Lube full-time (more than a year)

    Pros

    Values, community service, honesty, customer first approach

    Cons

    Work life balance, lack of personal growth, no perks, no promotion with salary increase, poor management, lack of racial and gender diversity in management, poor communication skills

    Advice to ManagementAdvice

    If raises are not available provide perk incentives, create clear career paths and reviews

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    No one should work for this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Jiffy Lube

    Pros

    Absolutely No pros to report!

    Cons

    The managers and employees are verbally abused by their managers. Insurance us very high and not very well. The company is all about themselves and not at all about their employees or customers! They try to force customers to buy services they do not need and threaten their employees with disciplinary action if customers don't buy. They have unsafe working environments with broken lifts, leaking walls that cause the pit to fill with water. They expect their management to never leave the shop and even if they do get a day off the company calls them mone stop. Then when your on vacation they demand you return to shop!

    Advice to ManagementAdvice

    The company has no hope of fixing their issues because they refuse to acknowledge them! No one should work for a company like yours!

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  5.  

    Absolutely awful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Jiffy Lube full-time (more than 5 years)

    Pros

    There are no pros to report.

    Cons

    Management of all levels, complete disregard for a work life/personal life balance, high turnover, low compensation, nonsupport foe store managers.

    Advice to ManagementAdvice

    Advice to management: Change your management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    There's a reason the ratings for this company are so low...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lube Tech in Summerville, SC
    Former Employee - Lube Tech in Summerville, SC

    I worked at Jiffy Lube part-time (less than a year)

    Pros

    Learn a bit about cars, not minimum wage, discounts on services, free oil change every three months. Job is beyond easy to get and keep. Meet a diverse cast of co-workers and customers. High activity makes days go by quick.

    Cons

    Need to consistently upsell, or your ticket numbers will have your District Manager in your behind all day.
    Now open on Sundays, here in the Bible Belt where nobody wants to do anything other than church.
    Employees are little more than a number. No team work when your 'team' is constantly changing. We've had three store managers in less than six months. CSA, Lower Bay, Upper Bay Techs all left too.

    Advice to ManagementAdvice

    Please retire. Or just go away.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Great if you need automotive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lube Tech in Richmond, VA
    Former Employee - Lube Tech in Richmond, VA

    I worked at Jiffy Lube full-time (less than a year)

    Pros

    You get discounts and sometimes free services if you bring your own parts and tools. Hours and pay is okay for a high school student who isnt old enough for dealerships and mass independent shops like tire kingdom or midas or good year. You may get discounts for auto parts too.

    Cons

    I turned 18 and wanted to be permanently assigned to upper or lower bay like the others. Not courtesy "technician", I grew Tired of the lack of respect for a newly certified technician from a trade school. I finally found a better job, better pay, better hours and finally respects me for being certified on brakes, steering suspension, HVAC, engine performance and mechanical. As well as a state inspector. None of that is recognized at Jiffy lube. I graduated hs and I needed a raise and never got one when requested and promised by the DM that 50 cent raise after 90 days. I had a car debt, insurance to pay and minimum wage will barely get by on those payments. Even with full time.

    Advice to ManagementAdvice

    When it's raining, let them close bay doors... let customers drive in their car when they can't get out due to them being handicapped. Install big fans to keep employees cool during the summer and heaters during the winter. The sign that people have to do because they are not busy, it's humiliating. Do as promised and give them a raise. Stop paying low for employees, they deserve at least 8 an hour for the weather suffering and hard work they do. Managers need to be experienced in the automotive field, id say at least 10 yrs experience.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Blaine, MN
    Former Employee - Store Manager in Blaine, MN

    I worked at Jiffy Lube full-time (more than a year)

    Pros

    If you are starting in the automotive world Jiffy Lube is an ok place to start. It was my first management position after being a full line tech for years and it gave me management experience for me resume.

    Cons

    4 district managers in 1 year, all wanting something different. Upper management trying to make you sell with deceptive practices. When salaries were talked about after wanting to hire me 38k a year was their first offer. I stood up and said this is over unless they offer a real amount. To sum things up, Low pay, transient upper management, and low moral make this a great place to start but not stay for more that a few years.

    Advice to ManagementAdvice

    Stop micromanaging management that is turning a profit and focus on the ones that that are not. Training, Training Training!!! Stop hiring managers that have no automotive experience,

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Keyholder in San Jose, CA
    Former Employee - Keyholder in San Jose, CA

    I worked at Jiffy Lube full-time (more than 3 years)

    Pros

    No experience no problem they teach you all you need to know very knowledgeable employees

    Cons

    Hectic schedule management could be a little bit more aware of the needs of the employees and concerns

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Jiffy Lube 3rd St was the worst experience of my life. Deceptive, dishonest, unproffesional and verbally abusive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Advisor "Greeter" in Jacksonville Beach, FL
    Former Employee - Customer Service Advisor "Greeter" in Jacksonville Beach, FL

    I worked at Jiffy Lube full-time (less than a year)

    Pros

    You will become an excellent salesman IF management likes you. Customer Service Advisors and Asst Managers are willing to rob people blind. Are you ?

    Cons

    You will become an excellent salesman/ manager IF management likes you. And "like" is based on your ability to lie to customers faces on a regular basis. High pressure sales and worst leaders I have ever seen or heard of in my life. Jiffy Lube managers live in a make believe world where they are total bad boys and you better walk the line or you will be dealt with physically "out back". In all actuality all they will do is run their mouth and cut your hours. Problems with baby mamma and drugs and alcohol abuse are RAMPANT and are at the forefront of this business. I saw several very expensive vehicles be damaged and the damage covered up. I could not live like that.

    Advice to ManagementAdvice

    No advice for management because you are the problem. Anyone can be a manger, only prereq is that you have no conscience. Career politicians look up to you and wish they could be that shady.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Assistant Manger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jiffy Lube full-time (less than a year)

    Pros

    Simple job working 7-7 close early

    Cons

    Mad management all a with way around

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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