Jiffy Lube

  www.jiffylube.com
  www.jiffylube.com

Jiffy Lube Reviews

Updated December 13, 2014
Updated December 13, 2014
143 Reviews
2.4
143 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Jiffy Lube President Rick Altizer
Rick Altizer
49 Ratings

Review Highlights

Pros
  • Learned a lot from my co workers (in 6 reviews)

  • I have only done one or two oil changes in my life, but so far the training program has been great (in 9 reviews)


Cons
  • High turnover rate at the technician level due to low pay level (in 15 reviews)

  • Upper management trying to make you sell with deceptive practices (in 12 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    A good opportunity but a negative work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Manager in Jacksonville, FL
    Former Employee - Service Manager in Jacksonville, FL

    I worked at Jiffy Lube full-time (more than 5 years)

    Pros

    Jiffy Lube offers realistic opportunity to move to the top from the bottom.

    Cons

    The pay is low and employers make most technicians feel unappreciated.

    Advice to ManagementAdvice

    Better pay and realistic bonus opportunities. Don't give all the negatives and fail to compliment employees when they do something well.

    Disapproves of CEO
  2.  

    Treating the bare minimum

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jiffy Lube

    Pros

    Store manager is a pretty good guy

    Cons

    Corporate ignores advice from store level or customers

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Assistant general manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager in Alpharetta, GA
    Former Employee - Assistant General Manager in Alpharetta, GA

    I worked at Jiffy Lube full-time (more than an year)

    Pros

    Good training programs (CBL) , easy promotions and career growth, most people who you would work with would become like family

    Cons

    Very low pay but I guess pretty good for an oil change joint, some very lazy co-workers and high sales goals

    Advice to ManagementAdvice

    Sometimes too laid back on the guys. Too much "non-work" going on

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Empty Wallet. Migraine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Saint Louis, MO
    Current Employee - CSA in Saint Louis, MO

    I have been working at Jiffy Lube full-time (more than an year)

    Pros

    You get a free oil change every three months and discounts on parts through AutoZone or Oriellys.

    Cons

    The pay is HORRIBLE. They treat their techs like peasants. They want to become a full service shop now of days but not really increase your pay. They'll hire people who are way above expierence, and then they hire people that can't read a dipstick after training still and screw up peoples cars.

    Advice to ManagementAdvice

    Dear management, take advice from tech's and csa's. All you care about is numbers, but i'm sure if you listened to some of us the CSS score would go up and along with sales. I mean we are the bottom of the todom pole. So we do have ideas that would help improve numbers so our salaries would improve. Also, get out of walmart. Walmart is only making profit on you and causing issues. From listing to guest, they liked it better before Jiffy Lube came in anyways. They aren't fans of your pricing.

    I'm sure if you did what valovline does. " if your oil change isn't done in 15 mins its free".
    Maybe that would make your bay times better because people would actually hussle instead of just thinking " its just a oil change place for low pay"

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Worst management I've ever seen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Kansas City, MO
    Current Employee - General Manager in Kansas City, MO

    I have been working at Jiffy Lube full-time (more than an year)

    Pros

    Good people at the store level. Decent salary. Always something different everyday. Good employee discounts. There are bonus opportunities at the beginning.

    Cons

    No one give a crap about you at the top. You're a number. That's it. Management changes almost monthly leaving promises made by management unfulfilled. It's impossible to get raised for your crew. Meetings are set up with no notice, mostly on your days off.

    Advice to ManagementAdvice

    Show a little concern for people and less for sales.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Very unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Arnold, MO
    Former Employee - Store Manager in Arnold, MO

    I worked at Jiffy Lube full-time (more than an year)

    Pros

    Training is done on a daily basis.

    Cons

    There is no such thing as a 40 hour work week.

    Advice to ManagementAdvice

    Get as much as you can up front for a salary. There has been GM's there over 3 years that haven't seen a raise.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Good high school job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jiffy Lube

    Pros

    working at jiffy lube taught me very valuable skills in terms of upkeep on cars. I think it is a great job for any high school kid.

    Cons

    Something dealing with customers that immediately thought they were better than you was frustrating. Also, the schedule is pretty inflexible.

  9.  

    Great part time job while going to school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSA in York, PA
    Former Employee - CSA in York, PA

    I worked at Jiffy Lube part-time (less than an year)

    Pros

    flexible part time schedule. Gained valuable skills and knowledge

    Cons

    The pay is terrible. The bonus program needs to be updated

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    why the need for speed at the lack quailty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSA in Kansas City, MO
    Former Employee - CSA in Kansas City, MO

    I worked at Jiffy Lube full-time (more than an year)

    Pros

    none that i can think of

    Cons

    low pay long hours no time for lunch/brakes/ old equiment

    Advice to ManagementAdvice

    think about what the customer want

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Overworked and underpaid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Austin, TX
    Former Employee - Manager in Austin, TX

    I worked at Jiffy Lube full-time (less than an year)

    Pros

    Managing a team and working with customers.

    Cons

    Working short handed most of the time due to stringent labor controls by corporate.

    Advice to ManagementAdvice

    Better staffing leads to better customer care and less issues.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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