Jive Communications Reviews

Updated July 9, 2014
Updated July 9, 2014
16 Reviews

4.8
16 Reviews
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John Pope
13 Ratings

Employee Reviews

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  1.  

    A collaborative, industry domination mentality....a very exciting place to be!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Orem, UT
    Current Employee - Sales in Orem, UT

    I have been working at Jive Communications full-time for less than a year

    Pros

    Jive is very technology and customer satisfaction driven.

    Cons

    We do not focus on local market share enough.

    Advice to ManagementAdvice

    Growth is rapid, need to continue to ensure processes are in place to support the growth.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Best Job Experience I've ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Billing Representative  in  Orem, UT
    Current Employee - Billing Representative in Orem, UT

    I have been working at Jive Communications full-time for more than a year

    Pros

    One of the best things about Jive is they always have fun activities every month. They do an extremely well job of keeping things fun and light in the work place as well as a great balance of professionalism. The management is wonderful, the owners and fantastic, and the employees are outstanding. No one could ask for better employees and all the other companies out there should be jealous of how great Jive's employees are.

    Cons

    The only thing I can think of is that talking to angry customers is not the most fun thing in the world. However, only having to talk to less than 5% of our customers that are unhappy is not bad at all. Great to know that we keep 95+% of our customers happy!

    Advice to ManagementAdvice

    Keep growing!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Jive is Rad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Orem, UT
    Current Employee - Anonymous Employee in Orem, UT

    I have been working at Jive Communications full-time for more than 5 years

    Pros

    Very fast-paced, always interesting things to do and learn. Extremely satisfying to be part of a company that is changing the telecom landscape, pushing things forward in a big way. Great people, good family feel (lots of activities, parties, etc), but major focus on execution and getting crap done.

    Cons

    Too many parties, I've gained 10 pounds this year (French festival was particularly bad/awesomely delicious). Sometimes hard to "shut it down" when there's so much going on all the time.

    Advice to ManagementAdvice

    Keep rocking, keep hiring awesome people.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    New employee - it's better than I expected!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Orem, UT
    Current Employee - Sales in Orem, UT

    I have been working at Jive Communications full-time for less than a year

    Pros

    Extremely bright, talented people who are passionate about the product and customer service. Management is readily accessible and willing to listen to new ideas.

    Cons

    Office space is limited due to aggressive hiring and rapid growth. Company has not yet invested aggressively in outbound marketing to tell their great story.

    Advice to ManagementAdvice

    Ramp up sales and marketing aggressively to increase market share gains in this exploding industry.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Jive is great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Orem, UT
    Current Employee - Anonymous Employee in Orem, UT

    I have been working at Jive Communications full-time

    Pros

    Jive has a fun and fast-paced environment with a lot of excitement, growth, and awesome cloud technology. Management makes an effort to hire good people, so everyone here is bright, motivated, and willing to play ball. Seems like they pay above market, cover all insurance/dental costs, and have a really generous 401k match. Culture is awesome if you can keep up.

    Cons

    Company needs better communication among departments, and more clear vision from executives. Feel like people are running as fast as they can in the dark here sometimes. Young C-Level team creates some problems as they are learning on the fly. Company also needs better (some?) marketing/PR and HR practices.

    Advice to ManagementAdvice

    It would probably be important to bring in some more experienced leaders to help the company go to the next level.

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    Surprising and exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Orem, UT
    Current Employee - Anonymous Employee in Orem, UT

    I have been working at Jive Communications full-time for more than 3 years

    Pros

    Fast growing company in the barely tapped VoIP market. Atmosphere is fast paced, professional and fun. Jive really knows how to take care of its employees. They provide Healthcare, Vision, Dental and Life at no out of pocket expense to employees. They have an incredible match program for 401K contributions. Due to rapid growth there's opportunity to move up within the company.

    Cons

    I can't think of any at the moment.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook

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