JoS. A. Bank

www.josbank.com

JoS. A. Bank Reviews

Updated January 26, 2015
Updated January 26, 2015
388 Reviews
2.4
388 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Doug Ewert
9 Ratings

Review Highlights

Pros
  • The sole benefit of working for this company is the employee discount (in 11 reviews)

  • Working with great people mkes the job quite bearable (in 10 reviews)


Cons
  • Upper Management Motto - 'If those that report to you like you then you're not doing your job' (in 33 reviews)

  • No work-life balance, training systems are old/nonexistent (in 13 reviews)

More Highlights

Employee Reviews

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  1.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JoS. A. Bank

    Pros

    Nice company to work for, nice benefits and discounts.

    Cons

    Hours and lack of flexibility in scheduling.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Jos. A. Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Houston, TX
    Former Employee - Department Manager in Houston, TX

    I worked at JoS. A. Bank

    Pros

    A great company to be apart of since the merge of Mens Warehouse

    Cons

    Commission based pay so many of the associates are sharks! Keep up with your customers or someone else will

    Recommends
  3.  

    A challenging yet rewarding experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JoS. A. Bank

    Pros

    Leadership was focused on the business and what needed to be done to achieve goals. There was no question as to what the direction of the company was or what was expected in order to get there.

    Cons

    Long hours and long commute. The HQ unit is a long way out in the country for many people, and it was difficult at times to meet the demanding hours while still managing the commute.

    Advice to ManagementAdvice

    Don't sell out to Men's Wearhouse . . . oh, sorry, too late.

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  5. 1 person found this helpful  

    Is this company for real?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JoS. A. Bank full-time (more than 5 years)

    Pros

    It's a job and I'm learning what NOT to do.

    Cons

    They don't do background checks on people and will hire anyone. Management has poor communication skills. The pay is pathetic. The computers barely work. No one punches in or out for breaks. No effective management. Employees do as they please. No one takes responsibility for any mistakes. Management passes the buck instead of taking care of their team. The customer service line is pretty much non existence, and it's difficult to resolve customer issues.

    Advice to ManagementAdvice

    Management is a joke period. They need a complete do over and proper training on effective communication skills and hiring practices. Stop hiring the first person that applies and take measures to ensure you hire people that have experience, are effective workers, and fit in with the rest of your team. Train your employees and take initiative to take the lead, instead of expecting everyone else to train your employees for you. Learn how to give proper feedback without fearing confrontation and making threats. Stop talking about all your employees and creating a gossipy environment and learn how to empower your employees.

    This company has had long term older employees that pretty much don't want to make any effort to empower their employees and just want a paycheck. Some of them may want to consider retiring since they are not helping this company evolve.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    A Great Place to Work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Gurnee, IL
    Former Employee - Assistant Store Manager in Gurnee, IL

    I worked at JoS. A. Bank

    Pros

    Friendly staff and supervisory staff. Clearly defined S.O.P.'s, and really useful learning experience for those interested in how they look. Best Retail work/life balance in the industry.

    Cons

    the only "Cons" I can think of are the Holiday hours and "Black Friday", but that's retail so - - - .

    Advice to ManagementAdvice

    the only advice I would give to upper management, is you might want to up the staffing hours for Assistant Managers and Department Managers, so that the Store Managers can better balance there time off.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    department manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JoS. A. Bank

    Pros

    Customer service is great here. You really get to bond with the customers that come to the store and need to give grade A service to them because of how high quality the product is.

    Cons

    Sales here are always changing so be prepared to keep up and know all of them. Commission based so get ready for the whining employees that try to take sales that aren't theirs. The pay is a joke for all the work you'll put in. Holiday hours are brutal.

    Advice to ManagementAdvice

    The stores are extremely under staffed. The pay is terrible. Most of the time you will be pulling more weight than your position is assigned too. If the pay was right for my position and the amount of work I was doing, I would have stayed but definitely not a place I would have liked to grow in-- not like they give raises anyway.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Store Manager/General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at JoS. A. Bank full-time (more than 5 years)

    Pros

    Offers challenges and workplace variety. Great customers and do not feel micromanaged.

    Cons

    Long hours, just ok pay. No raise in years. Difficult and non-working IT programs that make it challenging to accomplish goals in a timely manner. Minimal promotion opportunities.

    Advice to ManagementAdvice

    Mean what you say and stand behind it. Policies are in place to protect all employees. Fair and consistent practices should be carried across all channels. Expectations should be the same for everyone. Improved IT and software programs that work will make everyone's performance improve. Clear and honest communication is the best way to earn employee trust.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    This company cares only about money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager
    Former Employee - Department Manager

    I worked at JoS. A. Bank full-time (more than a year)

    Pros

    You'll get paid real money. The money you will work so hard here for is, in fact, legal tender, but you'll have so much else to do you'll forget that you're making money and feel trapped in a waking nightmare.
    The clothes are made by children in a sweat shop, but they are nice clothes.

    Cons

    Pay, Benefits, Store Managers are always under so much stress they're about to have a complete mental breakdown, the customers get better discounts than you. Honestly, do all the math (it's not that hard) and at some point in the year
    a sale will run that is $20 + better than your employee discount.
    Pay is horrible. Borderline min. wage/poverty.
    Too much work to do with too little time.
    Managers are greedy and lazy, archetypal power struggle.
    When you have to check on an order for catalog *internally* you have to wait on the same line as everyone else. Once I waited for over 2 hours to check for a customers order. During the 2014 holiday season you couldn't even get through.
    *SOME* of the customers can be insanely demanding and impossible to please. This isn't regular retail where someone asks a question and you show them where it is. No, in this kind of retail, you may very well be under someone's thumb for 2+ hours, showing them, fitting them and marking them for suits.
    Since Men's Wearhouse has taken over they are instituting so many new, and horrible changes only God knows what they will do next.
    The new tuxedo system is unnecessarily complicated and will just add even more work on to the thousands of other things you have to do but don't have time for there.
     NO work life balance. If you are in a keyholder position expect calls/texts from your Store Manager whenever/whenever.
    High turnover - So many new people no one knows how to do the job.

    Advice to ManagementAdvice

    I cannot say how I truly feel while maintaining civil discourse so all I will say is that you all know you are money hungry pigs and have no value for anything but yourselves so I hope you continue this way so you may one day get your quite just deserts and are hung up to dry like you ought to be. Despicable.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Waste of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JoS. A. Bank

    Pros

    Typical easy job selling clothes

    Cons

    Terrible pay for over worked staff and tailor shop. Unrealistic expectations for staff selling out dated, overpriced, recycled merchandise to customers who are wise to the unethical sales tactics instituted by corporate strategies.

    Advice to ManagementAdvice

    Go back to college and take a course in how to be effective leaders

    Doesn't Recommend
    Disapproves of CEO
  11. 2 people found this helpful  

    Bottom Line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Birmingham, AL
    Current Employee - Store Manager in Birmingham, AL

    I have been working at JoS. A. Bank full-time (more than 3 years)

    Pros

    Experienced people in most stores.

    Cons

    Hours, turnover, low hourly wages

    Advice to ManagementAdvice

    Pay your hourly associates enough to allow management to hire reasonably skilled people.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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