Joe's Crab Shack

  www.igniterestaurants.com
  www.igniterestaurants.com

Joe's Crab Shack Reviews

Updated October 3, 2014
Updated October 3, 2014
117 Reviews
2.9
117 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Joe's Crab Shack CEO Ray Blanchette
Ray Blanchette
46 Ratings

Review Highlights

Pros
  • Fun to work with, willing to help each other (in 6 reviews)

  • Get to meet a lot of great people - fellow employees and customers (in 9 reviews)


Cons
  • We work long hours and work hard only to be criticized (in 4 reviews)

  • There is absolutely no company loyalty to the employees (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Hard work, lots of fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess
    Former Employee - Hostess

    I worked at Joe's Crab Shack part-time (less than an year)

    Pros

    - Great team. Fun to work with, willing to help each other.
    - Great managers who care about helping servers succeed
    - Discount! 50% off food. We ordered $100 of food one night after work and split it between four of us on the team. I paid $12.50 to eat more crab, lobster, shellfish, and chocolate cake than I ever thought possible, and we had a blast to boot.
    - Customers come in for really special occasions, so you get to celebrate with them

    Cons

    - Low pay (unless you're good at getting tips, in which case it pays really well)
    - Long hours on your feet. I didn't care, though, and I didn't know many who cared *too* much about it. We had too much fun making peoples' nights special, and we knew that we were working in the service industry so longer hours were just part of the deal
    - Some customers are really rude (but that happens anywhere)

    Advice to ManagementAdvice

    Don't sell promotional items so hard. We really enjoyed serving the customer, and it was hard to do that when we felt we had to push promo items on everyone.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    bartender

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Joe's Crab Shack

    Pros

    Wage and tip share help to compensate low cash tips

    Cons

    Unrealistic drink times and specifications

  3.  

    Horrible Company to work for!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Galveston, TX
    Former Employee - Server in Galveston, TX

    I worked at Joe's Crab Shack full-time (more than an year)

    Pros

    It's a relatively fun work environment, or at least it should be.

    Cons

    There is absolutely no company loyalty to the employees.

    Advice to ManagementAdvice

    A standardized training program should be implemented immediately.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Terrible job for a college student (lubbock location)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Lubbock, TX
    Former Employee - Server in Lubbock, TX

    I worked at Joe's Crab Shack part-time (more than an year)

    Pros

    Good pay. Very busy during the summer.

    Cons

    Had to work a double every Saturday and sunday. They couldn't keep employees... so those who were loyal to the company had to work 10-14 hour shifts on the weekend because they were always understaffed.

    Advice to ManagementAdvice

    Hire people just to work on the weekends. It's not ethical to work your employees 12 hours with no break.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook
    Former Employee - Line Cook

    I worked at Joe's Crab Shack part-time (less than an year)

    Pros

    It's a job, it pays you

    Cons

    No room for growth, always changing

    Advice to ManagementAdvice

    Realize just because you need to hit numbers don't expect one person to triple their effort for the same pay

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Joe's Crab Shack part-time

    Pros

    great job for college student

    Cons

    on your feet all day

  8.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Gurnee, IL
    Current Employee - Server in Gurnee, IL

    I have been working at Joe's Crab Shack part-time (more than an year)

    Pros

    Fun atmosphere and great experiences

    Cons

    Management has okay structure and the clientele is sometimes questionable

    Advice to ManagementAdvice

    Take better care of your restaurant.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Over all rating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crab Cook in Deer Park, NY
    Former Employee - Crab Cook in Deer Park, NY

    I worked at Joe's Crab Shack full-time (less than an year)

    Pros

    Good place to work great energy

    Cons

    too much cussing and some disrespect among co workers

    Recommends
    Positive Outlook
  10.  

    Fun to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess in Houston, TX
    Current Employee - Hostess in Houston, TX

    I have been working at Joe's Crab Shack part-time (more than an year)

    Pros

    Half off food and get to dance at work.

    Cons

    Managers weren't on same page.

    Advice to ManagementAdvice

    Get on the same page!

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Joe's Crab Shack

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host/Server/Bartender in Austin, TX
    Current Employee - Host/Server/Bartender in Austin, TX

    I have been working at Joe's Crab Shack part-time (more than 3 years)

    Pros

    Work with great people
    Typical serving job

    Cons

    When slow season hit it is hard
    Managers have to swipe card for everything (logging in, splitting checks, ect)

    Recommends
    Neutral Outlook
    No opinion of CEO

Joe's Crab Shack Photos

Joe
Patio view
visitors during dinner

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