Joe's Crab Shack

  www.igniterestaurants.com
  www.igniterestaurants.com

Joe's Crab Shack Reviews

Updated October 21, 2014
Updated October 21, 2014
120 Reviews
2.9
120 Reviews
Rating Trends

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Joe's Crab Shack CEO Ray Blanchette
Ray Blanchette
46 Ratings

Review Highlights

Pros
  • Fun to work with, willing to help each other (in 6 reviews)

  • Get to meet a lot of great people - fellow employees and customers (in 9 reviews)


Cons
  • There is absolutely no company loyalty to the employees (in 4 reviews)

  • We work long hours and work hard only to be criticized (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Nor

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Joe's Crab Shack

    Pros

    Good people
    happy kitchen
    happy life
    very nice place to work
    I have a lot of experience
    I feel like I can do anything

    Cons

    You get fat
    I'm just writing a bs review to look at things on glass door lol

    Advice to ManagementAdvice

    Norhing

  2.  

    Manager

    Former Employee - Manager in Houston, TX
    Former Employee - Manager in Houston, TX

    I worked at Joe's Crab Shack full-time (more than 3 years)

    Pros

    Fun people, decent food. Good discounts.

    Cons

    Corporate doesn't know what is going on in the restaurants.

    Advice to ManagementAdvice

    Corporate should work in the stores

  3.  

    Hard work, lots of fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess
    Former Employee - Hostess

    I worked at Joe's Crab Shack part-time (less than an year)

    Pros

    - Great team. Fun to work with, willing to help each other.
    - Great managers who care about helping servers succeed
    - Discount! 50% off food. We ordered $100 of food one night after work and split it between four of us on the team. I paid $12.50 to eat more crab, lobster, shellfish, and chocolate cake than I ever thought possible, and we had a blast to boot.
    - Customers come in for really special occasions, so you get to celebrate with them

    Cons

    - Low pay (unless you're good at getting tips, in which case it pays really well)
    - Long hours on your feet. I didn't care, though, and I didn't know many who cared *too* much about it. We had too much fun making peoples' nights special, and we knew that we were working in the service industry so longer hours were just part of the deal
    - Some customers are really rude (but that happens anywhere)

    Advice to ManagementAdvice

    Don't sell promotional items so hard. We really enjoyed serving the customer, and it was hard to do that when we felt we had to push promo items on everyone.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    It's not what they make it seem

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host in Daytona Beach, FL
    Former Employee - Host in Daytona Beach, FL

    I worked at Joe's Crab Shack full-time (more than an year)

    Pros

    - Good people
    - Opportunities to learn

    Cons

    - Little to no way to move up
    - Management has no communication skills
    - Every week something changes that is completely ridiculous just to nit pick
    - Managers talk trash to other co-workers about employes
    - Management tries to set each other up for failure (managers who would submit false complaints)
    - No breaks
    - Don't even try to call out or they can and will fire you
    - Always have to watch your back
    - If you are a good worker they will work you till you burn out
    - Make unrealistic goals and then take away shifts and hours when they are not met
    - FAVORITISM
    - Managers will flat out tell you, you are replaceable
    - Don't bet on ever seeing back-pay if you make it, I watched countless people never receive it and then get fired when they ran out of patience
    - Little to no respect for employees all that was cared about was money. Ever.
    - Have a personal problem they wont care, unless they like you.
    - Turn over rate is unbelievable people come and go like crazy

    This was not an enjoyable place to work, yea they make it sound good with money and this and that, and yea it can be good some nights, but it isn't worth it. This place was overwhelmingly stressful even to the people who have been there for long all you will hear is them complain about how they wish they didn't and walk out one night or threaten to leave another.

    Advice to ManagementAdvice

    Treat your employees with respect, most work hard for you and it is like it doesn't matter. Listen to your employees they bust their butts to get the job done and know how the floor works a bit better than you think. Just because you are there sometimes does not mean that you have seen what happens when you're not. Deliver on what you say you are going to do. Empty promises do not promote motivation. Take a good look at the character of the managers you have, half of them are sneaky, dishonest, rats, who only strive to make themselves look good and hurt the team as a whole.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    bartender

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Joe's Crab Shack

    Pros

    Wage and tip share help to compensate low cash tips

    Cons

    Unrealistic drink times and specifications

  7.  

    Horrible Company to work for!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Galveston, TX
    Former Employee - Server in Galveston, TX

    I worked at Joe's Crab Shack full-time (more than an year)

    Pros

    It's a relatively fun work environment, or at least it should be.

    Cons

    There is absolutely no company loyalty to the employees.

    Advice to ManagementAdvice

    A standardized training program should be implemented immediately.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Terrible job for a college student (lubbock location)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Lubbock, TX
    Former Employee - Server in Lubbock, TX

    I worked at Joe's Crab Shack part-time (more than an year)

    Pros

    Good pay. Very busy during the summer.

    Cons

    Had to work a double every Saturday and sunday. They couldn't keep employees... so those who were loyal to the company had to work 10-14 hour shifts on the weekend because they were always understaffed.

    Advice to ManagementAdvice

    Hire people just to work on the weekends. It's not ethical to work your employees 12 hours with no break.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Joe's Crab Shack part-time

    Pros

    great job for college student

    Cons

    on your feet all day

  10.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Gurnee, IL
    Current Employee - Server in Gurnee, IL

    I have been working at Joe's Crab Shack part-time (more than an year)

    Pros

    Fun atmosphere and great experiences

    Cons

    Management has okay structure and the clientele is sometimes questionable

    Advice to ManagementAdvice

    Take better care of your restaurant.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Over all rating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crab Cook in Deer Park, NY
    Former Employee - Crab Cook in Deer Park, NY

    I worked at Joe's Crab Shack full-time (less than an year)

    Pros

    Good place to work great energy

    Cons

    too much cussing and some disrespect among co workers

    Recommends
    Positive Outlook

Joe's Crab Shack Photos

Joe
Patio view
visitors during dinner

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