Joe's Crab Shack Reviews

Updated April 28, 2015
152 reviews filtered by
  • Any Location
  • Any Job Title
2.9
152 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Joe's Crab Shack CEO Ray Blanchette
Ray Blanchette
57 Ratings

Pros
  • Fun to work with, willing to help each other (in 6 reviews)

  • Get to meet a lot of great people - fellow employees and customers (in 9 reviews)

Cons
  • We work long hours and work hard only to be criticized (in 5 reviews)

  • No breaks, even with nine hour shifts (in 5 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. I acted as a waitress, sales representative and occasional host.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waiter/Floor Staff in Beaumont, TX
    Former Employee - Waiter/Floor Staff in Beaumont, TX

    I worked at Joe's Crab Shack (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The environment of Joe's is absolutely amazing. I was able to fully be myself there, throughout the craziness, and it was the best. The dancing and birthday gatherings that we're able to do for the guests is definitely a huge bonus.

    Cons

    There wasn't any cons besides the restaurant closing at midnight but it is very bearable..

  2. General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Joe's Crab Shack full-time

    Pros

    Clear concise goals and chalenges with no wishy-washy flavor-of-the-day top-of-mind focus changes. Solid leadership that supports these goals.

    Cons

    Uses gamification to drive financial results but you better be a class leader. If you aren't in the top 10% then you aren't trying hard enough.

    Advice to Management

    When 130 restaurants are competing against each other there can not be 130 winners.

  3. First time I've held a job because I love it so much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender
    Current Employee - Bartender

    I have been working at Joe's Crab Shack full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Hotschedules, schedule flexibility, GREAT work environment, open door policy, amazing teamwork

    Cons

    I've worked in almost every position. Hosts don't get treated well and neither do dishwashers.
    2 week checks instead of 1-week
    summers are busy so they tend to over-hire servers.

    Advice to Management

    Don't over-hire and remember that people switch shifts because life happens.
    Don't punish workers for switching shifts when that's what hotschedules is for.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager in Olathe, KS
    Current Employee - Assistant General Manager in Olathe, KS

    I have been working at Joe's Crab Shack full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very Team oriented. Upper level management is a definite plus they really care about their employees. At least in my Ten years of experience with the company. There is always room for growth within the company and they always look within the company before promoting from the outside.

    Cons

    There is a difficult work to life time management issue. It is long hours but great pay. Also, holidays are a mandatory work day so a very family oriented person might have difficulties adjusting.

    Advice to Management

    Making sure that everyone is on the same page with policy changes would be nice. There have been numerous times where we change policies or procedures and then retract them as soon as one week later.

  6. Dishwasher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Daytona Beach, FL
    Former Employee - Anonymous Employee in Daytona Beach, FL

    I worked at Joe's Crab Shack

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There is no pros to that store.

    Cons

    The store is gross, and management sucks

    Advice to Management

    hire better managers!

  7. Helpful (2)

    Very stressful environment for a General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Orlando, FL
    Former Employee - General Manager in Orlando, FL

    I worked at Joe's Crab Shack

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good Pay and casual atmosphere

    Cons

    No work life balance. So many changes - hourlies and managers are confused.

    Advice to Management

    No use.

  8. unpleasant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Abingdon, MD
    Former Employee - Server in Abingdon, MD

    I worked at Joe's Crab Shack

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Fun environment (when you first start), depending on your skillset as a server you can make a decent amount of money, laid back, friendly

    Cons

    Unprofessional management- unhelpful during situations that needed their attention, often distracted and uninterested in doing their jobs force you to do their jobs for them.
    Cooks were aggressive and rude toward servers, if the food actually came out in a decent amount of time it was usually burnt or not made to the order of the customer. More often then no the food came out burnt and late causing customers to take it out on you.

    Advice to Management

    Do your jobs and stop leaving employees to act for you.

  9. Pros and Conds

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Bronx, NY
    Current Employee - Server in Bronx, NY

    I have been working at Joe's Crab Shack full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The Pay is good, my co workers are great , no problem getting time off to have a life outside of work

    Cons

    management is unorganized, and often run out of things the restaurant needs like..Food, sometime the guest are unruly

    Advice to Management

    Get Better Managers so the store can be more organized

  10. Hostess, Server, Brand Ambassador

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee in Saint Peters, MO
    Former Employee - Anonymous Employee in Saint Peters, MO

    I worked at Joe's Crab Shack

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Fun place to work. High check averages.

    Cons

    Cliquey coworkers. Overt favoritism. Drug use and sexual harassment were reported to management and corporate with no consequences.

  11. manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Trainer/Line Cook in Fort Worth, TX
    Former Employee - Certified Trainer/Line Cook in Fort Worth, TX

    I worked at Joe's Crab Shack (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work. Opportunity for advancement

    Cons

    Mice.
    Men have higher wages than the women.

    Advice to Management

    Get rid of the mice

Joe's Crab Shack Photos

Joe
Patio view
visitors during dinner

+ Add Photo

Work at Joe's Crab Shack? Share Your Experiences

Joe's Crab Shack

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.