Joe's Crab Shack Reviews

Updated May 24, 2015
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3.0
159 Reviews
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Recommend to a friend
Approve of CEO
Joe's Crab Shack CEO Ray Blanchette
Ray Blanchette
60 Ratings

Pros
  • Fun to work with, willing to help each other (in 6 reviews)

  • Get to meet a lot of great people - fellow employees and customers (in 9 reviews)

Cons
  • We work long hours and work hard only to be criticized (in 5 reviews)

  • No breaks, even with nine hour shifts (in 5 reviews)

More Pros and Cons

159 Employee Reviews

Sort: Popular Rating Date
  1. It was really fun working there. The people I worked with are what made the job fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Amherst, NY
    Former Employee - Food Server in Amherst, NY

    I worked at Joe's Crab Shack part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The fun relaxed laid back environment was definitely a plus. I loved the people I worked with too everyone was really nice

    Cons

    It's run too much as a corporate restaurant and it shouldn't be. The dancing part of the job sucked too.

  2. Get Your Tips

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dishwasher & Food Prep in Vancouver, WA
    Former Employee - Dishwasher & Food Prep in Vancouver, WA

    I worked at Joe's Crab Shack full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The people are great. You are working with friends and everyone can have a laugh with you.
    The managers are all unique and funny in their own way. If you work hard you will get promoted. Seniority isn't a big deal here. If you put up good results and a good work ethic, you move up.

    Cons

    Very stressful at times. Dinner rush is hectic and you need to be fast and on point. Management is sloppy. Sometimes the managers (mostly the younger ones) act as any other employee would just trying to get the hell out of there. The managers also all disagree with each other and step on each others feet. I would not recommend working here if you are a back-of-house employee. You do not get tipped out and will watch the serving girls walk away with $200-$300 bucks some nights while they worked half as long and half as hard as you while complaining twice as much. Very frustrating to not get any tips at all.

    Advice to Management

    Tip out your back of house employees.

  3. Great money if you like chaos and stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Waitress in Louisville, KY
    Former Employee - Server/Waitress in Louisville, KY

    I worked at Joe's Crab Shack full-time (More than 3 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    great money, great uniform, relaxed rules, 50% off

    Cons

    strict smoking rules, cooperate sucks, managers talk down to you, HR department hardly responds

    Advice to Management

    listen to your employees more

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. loveee this place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Joe's Crab Shack part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    you have the most working here

    Cons

    long hours pretty much get ready to work all day long

  6. Hostess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Joe's Crab Shack

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun people , Fun atmosphere, No More dancing

    Cons

    Can be dead at some points

    Advice to Management

    Don't make all the staff work in one day. Split up the work days please please.

  7. Host

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host in Houston, TX
    Former Employee - Host in Houston, TX

    I worked at Joe's Crab Shack (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some coworkers were really cool, a mostly easy job, usually got plenty of hours, decent pay with tip share.

    Cons

    HORRIBLE management, way too casual, scheduled me on a weekend I had asked off and been approved off for two months prior. Dealt with inappropriate comments from some coworkers and customers. No training whatsoever - I was tossed straight in.

    Advice to Management

    Invest more in your employees. Be involved. Do more than just show up late and stay in the office. Implement some kind of training or orientation.

  8. Working at Joes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host in Newark, NJ
    Former Employee - Host in Newark, NJ

    I worked at Joe's Crab Shack

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Plenty of Hours
    Discounted food
    Met some good friends

    Cons

    Expected to dance and make a fool of yourself
    Management was too strict

    Advice to Management

    Treat your employees better

  9. I acted as a waitress, sales representative and occasional host.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waiter/Floor Staff in Beaumont, TX
    Former Employee - Waiter/Floor Staff in Beaumont, TX

    I worked at Joe's Crab Shack (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The environment of Joe's is absolutely amazing. I was able to fully be myself there, throughout the craziness, and it was the best. The dancing and birthday gatherings that we're able to do for the guests is definitely a huge bonus.

    Cons

    There wasn't any cons besides the restaurant closing at midnight but it is very bearable..

  10. The most unprofessional place I have ever worked

    Former Employee - Server in Elmhurst, NY
    Former Employee - Server in Elmhurst, NY

    I worked at Joe's Crab Shack

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It's a fun atmosphere and you meet all types of great people whether it be co-workers or guests

    Cons

    Managers are unprofessional there are some that are too young for the job and do immature things to make servers lives unnecessarily difficult but then they have their favorites than can do what ever they please. There are always constant changes to the schedule without reason. The kitchen was always flooding and the back was unsanitary. No breaks for super long hours and not to mention you cannot have snacks in your bag in the lockers or else you can get written up so if you're working 12 hours shifts be prepared to be famished by about the 6th hour with no option but to suck it up.

    Advice to Management

    Be more professional and listen to what employees are actually telling you about your immature managers. Do not deprive workers of having food to snack on during crazy shifts and long hours.

  11. General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Joe's Crab Shack full-time

    Pros

    Clear concise goals and chalenges with no wishy-washy flavor-of-the-day top-of-mind focus changes. Solid leadership that supports these goals.

    Cons

    Uses gamification to drive financial results but you better be a class leader. If you aren't in the top 10% then you aren't trying hard enough.

    Advice to Management

    When 130 restaurants are competing against each other there can not be 130 winners.


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