John Hancock Financial Services| John Hancock
3.3 of 5 177 reviews
www.johnhancock.com Boston, MA 1000 to 5000 Employees

John Hancock Financial Services| John Hancock Reviews

Updated Jun 24, 2014
All Employees Current Employees Only

3.3 177 reviews

                             

75% Approve of the CEO

(no image)

Donald Goloien

(44 ratings)

68% of employees recommend this company to a friend
177 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "There is definitely good work life balance and a lot of fun things to do in the area"
    in 18 reviews
  • "Good benefits, nice work life balance, good office culture, offers competitive salaries"
    in 14 reviews
Cons:
  • "Very little feedback from senior management regarding forward career progression"
    in 5 reviews
  • "Horrible cross functionality, upper management no presence with lower level employees"
    in 5 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Great people, terrible managers

    Senior Business Analyst (Former Employee)
    Portsmouth, NH

    ProsPeople and atmosphere are good

    ConsLousy Salaries, managers who are unrealistic

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    This is an outstandingly run company with plenty of opportunity for upward mobility.

    Director (Current Employee)
    Boston, MA

    ProsTop notch talent and innovative processes. Willing to pay for expertise and ensure training remains a high priority.

    ConsNeeded a change in executive management which has occurred. Employee attitudes have improved.

    Advice to Senior ManagementListen to employee recommendations.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Good people but could use management and leadership training

    Business Analyst (Former Employee)
    Boston, MA

    ProsWork hours are reasonable and jobs are sufficiently challenging

    ConsPeople in leadership or management may not have the strongest capability in using technology to make the workflow more efficient

    Advice to Senior ManagementGive technical training to management and those in leadership positions to make sure they stay up to date with technology capabilities

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Could've been better

    Anonymous Employee (Former Employee)
    Boston, MA

    ProsGood corporate environment and in general everyone is friendly and willing to help

    ConsDepending on your job position it might not be as exciting or rewarding as one might think

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Sales Agent-Life, Auto and Bonds

    Sales Agent (Former Employee)
    Union, NJ

    ProsThird Ranked Insurance Co. at the time. Substantial initial income(1st 6 mo.) and excellent working tools and environment.

    ConsCommissions withrawn from Pool if custumers denounced contractbefore the period of one year (which was not specicified upon employement)

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    JH is a great place to work and grow professionally.

    Assistant Vice President (Former Employee)
    Boston, MA

    ProsVery talented, educated, ethical people who have genuine passion for the business.

    ConsOrganizational mixed messages around risk taking may slow progress.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Needs to improve

    Client Account Representative (Former Employee)
    New York, NY

    ProsFor an international company, it has a strong commitment the US Market and is financially sound. During these tough times, the company has does well and is stable. John Hancock is a sound company.

    ConsThe company clearly lacks vision, purpose and does not have a clear sense of direction. It is always reorganizing, but has no purpose. The US Insurance Division is poorly run, does not offer a diversity of insurance products other than Life and Long term Care. It needs more insurance products that can relate to one another and help expand their business. One day the company is selling the product, next day it pulls the products off the market, totally unstable because they are financially unsound. This is causing so much instability for the employees, clients and the brand, The company needs clear focus, direction fast or good employees are thinking of walking or will be walking.

    Advice to Senior ManagementGet your act together, decide what you want, then make it happen. The way the latest reorganization was handle, was shameful and caused so much unease with the employees, it is unforgivable. You talk about professionalism, but your actions say otherwise.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    Overworked

    Anonymous Employee (Former Employee)
    Boston, MA

    ProsGreat name on a resume and I learned a lot

    ConsWorked crazy hours, pulled in a million different directions never got the opportunity to do what I thought I was there to do

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Manulife ruined John Hancock

    Information Technology (Current Employee)
    Boston, MA

    ProsGood pay, good benefits, nice co-workers. Great training center (if you have any free time to attend classes). Mostly bright people working there.

    ConsTerrible management structure - restructuring certain departments is basically a yearly thing. Too many meetings that accomplish nothing, other than waste your day. Old computer equipment, and terrible email system forced on JH by Manulife. Too much outsourcing, and then taking things back in house, and repeat. Bad communications - you find out about new policy or upcoming things at the water cooler, rather than through your manager.

    Advice to Senior ManagementStop reshuffling chairs on the Titanic. Switch to a better email system. Communicate better with employees. Sometimes common sense should win out over shareholder value.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    401k division

    Retirement Plan Sales Associate (Former Employee)
    Chicago, IL

    ProsCompany has great brand name recognition. They spend a lot of money training their employees.

    ConsThey just really try to overwork their employees and when I was there management was a mess. Typical setup of managers typically getting in the way of getting business done. They had a horrible metric system that gave dumb arbitrary numbers that you had to hit.

    Advice to Senior ManagementMake the goals of the wholesalers exactly the same as management thus both will have an incentive to align their goals.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for John Hancock Financial Services| John Hancock? Contribute to the Community!

John Hancock Financial Services| John Hancock Videos

Loading...

John Hancock Financial Services| John Hancock – Why Work for Us?

Who We Are From our humble beginnings in 1862 as a four person company formed in a single room, the name John Hancock, one of our nation's forefathers and the inspiration for our company, has long stood for integrity… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at John Hancock Financial Services| John Hancock reviews and ratings — including employee satisfaction and approval rating for John Hancock Financial Services| John Hancock CEO Donald Goloien. All 177 reviews posted anonymously by John Hancock Financial Services| John Hancock employees.