Glassdoor is your free inside look at John Hancock Financial Services reviews and ratings — including employee satisfaction and approval rating for John Hancock Financial Services CEO Donald Goloien. All 111 reviews posted anonymously by John Hancock Financial Services employees.
56% of the CEO
Donald Goloien
I have been working at John Hancock Financial Services full-time for more than 7 years
Pros – Benefits, discounts, people, opportunitiy for advancement but you have to look for it otherwise you don't find it.
Cons – Atmosphere can be tense and stressful the level depends on where you work, the work/life balance can also vary depending on where you work, most management understands you have an outside work but the stress keeps you at your desk for long hours. You only advance if you seek out opportunities actively and not all management is super supportive you have to be lucky to get a supportive manager.
Advice to Senior Management – Work on the culture at John Hancock. Trust your employees they know what is best for the clients. To many times I've heard management second guess employees for two long than go with what they suggested after waiting far to long to act.
Yes, I would recommend this company to a friend
2013-06-13 05:49 PDT
I worked at John Hancock Financial Services full-time for more than 10 years
Pros – I was able to work on many types of technology projects over a decade. The long term employees have a very warm culture. Over the years, I have seen many people retire after 30+ years of service. Very uncommon given the current IT culture. Good solid performance is always recognized and rewarded. Management is willing to promote younger employees to high responsibility positions based on performance.
Cons – Technical careers have a clear dead end. Only management roles have a good career growth options. Having head office in Toronto makes it difficult to get exposure to higher management. Most of the technical work has gone to off-shore companies. Rest of the work is taken up by on-site offshore resources.
Advice to Senior Management – Use industry best practices but always be open to customize them to suit the needs of the individual business unit or the total enterprise. Use more open source technologies to reduce costs and improve technology currency.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-07 11:51 PDT
I have been working at John Hancock Financial Services
Pros – Make your own schedule
No cap on earnings potential
Good management support
Not captive to JH product line
Very nice office building
Cons – No salary
Expensive monthly core charges
Advice to Senior Management – Lower core charges
– I'm optimistic about the outlook for this company
2013-06-07 12:11 PDT
I worked at John Hancock Financial Services as an intern for less than a year
Pros – Flexible with my schedule and the people are very helpful.
Cons – They did not pay at all.
Advice to Senior Management – Find a way to give college interns minimum wage salary.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-21 21:49 PDT
I worked at John Hancock Financial Services as a contractor for less than a year
Pros – John Hancock Financial Network will make sure that you have the training to get you moving in the right direction with best practices. The sales process that is taught really does work and will reap rewards for you if you are disciplined enough to learn it. Unlimited income potential with a solutions oriented approach to helping clients reach their financial goals.
Cons – Lengthy time getting your business up and running. They do have great marketing ideas, however, you must have the working capital saved up to implement the strategies. You must be prepared ahead of time to be a good bulletin board for the company.
Advice to Senior Management – More coordinated joint work for newer people to work with people who are successful in the company.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-14 20:11 PDT
I worked at John Hancock Financial Services full-time for more than a year
Pros – learned different aspect of derivatives
Cons – flexible work schedules are not popular
2013-05-01 09:06 PDT
I worked at John Hancock Financial Services full-time for more than 7 years
Pros – Lots of learning with all the work.
Cons – Terrible management, had three managers that tried to do things their own way. The only way it went was straight to confusion.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-13 16:36 PDT
I have been working at John Hancock Financial Services as a contractor for more than 7 years
Pros – work benefits, ethical, friendship, clean environment
Cons – there is no cons working of this company
Advice to Senior Management – managers keep on top the technology
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-21 17:45 PDT
I have been working at John Hancock Financial Services as a contractor for less than a year
Pros – I worked with great people who were very helpful in my learning experience. JH also provides many opportunities for career growth within the company which is a great bonus for me when I finish college.
Cons – I don't have many cons. I rated the company 4 stars because I still don't have anything to compare it to, but I thoroughly enjoyed my experience.
Advice to Senior Management – I don't have any advice.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-22 09:14 PDT
I worked at John Hancock Financial Services full-time for more than 3 years
Pros – It is a good company.
Cons – Was employed for 5 years and the company laid off more then they hired.
No, I would not recommend this company to a friend
2013-04-08 08:17 PDT
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