John Hancock Reviews

Updated August 25, 2014
Updated August 25, 2014
190 Reviews

3.4
190 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Donald Goloien
48 Ratings

Review Highlights

Pros
  • There is definitely good work life balance and a lot of fun things to do in the area (in 22 reviews)

  • Good benefits, nice work life balance, good office culture, offers competitive salaries (in 14 reviews)


Cons
  • Very little feedback from senior management regarding forward career progression (in 5 reviews)

  • Horrible cross functionality, upper management no presence with lower level employees (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent time training and working!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Service  in  Portsmouth, NH
    Current Employee - Administrative Service in Portsmouth, NH

    I have been working at John Hancock part-time for less than a year

    Pros

    Good pay
    Good Benefits
    great co workers
    Understanding managers
    Clean office
    Fast Computers
    Powerful technology
    Great customers

    Cons

    Cubicle Job
    Call Center Job
    Redundant
    Not challenging
    not team oriented

    Advice to ManagementAdvice

    Spruce up lighting in office, it makes us more productive.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    One of the best, but struggling with growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Programmer/Analyst  in  Boston, MA
    Former Employee - Senior Programmer/Analyst in Boston, MA

    I worked at John Hancock full-time for more than 10 years

    Pros

    Great people, decent benefits (used to be excellent), strong work ethic, good location, has on-site fitness facilities, gives back to the community.

    Cons

    Conservative on strategy and technology. Catching up with the rest of the world in terms of laying off the experienced to make room for the cheaper alternatives.

    Advice to ManagementAdvice

    Some projects just don't lend themselves well to outsourcing. Use your in-house subject matter experts more often.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Organized Professional work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Analyst  in  Boston, MA
    Former Employee - Business Systems Analyst in Boston, MA

    I worked at John Hancock full-time for more than 3 years

    Pros

    Structured well managed environment. Great benefits.

    Cons

    Location - Unless you live near a T stop the commute is difficult. Parking is extremely expensive, commuter rail is 3rd world at best, unreliable, filthy and expensive.

    Advice to ManagementAdvice

    Keep dn doing the same great job.

    Recommends
    Positive Outlook
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  5.  

    My experience was very rewarding

    Current Employee - Marketing Associate  in  Newark, NJ
    Current Employee - Marketing Associate in Newark, NJ

    I have been working at John Hancock full-time for more than 5 years

    Pros

    The company vision and and how it respects and honors its employees is gratifying

    Cons

    Salary structure needs to be revisited

    Advice to ManagementAdvice

    Promotion and career development is to be taken into consideration.

  6.  

    Good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at John Hancock

    Pros

    Great people
    Good location in Boston
    Gives back to community
    Good salary

    Cons

    No flexibility in work from home (IT)
    Coding and development jobs going over seas or back to software vendors

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    John Hancock Mild Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Co-op  in  Boston, MA
    Former Employee - Actuarial Co-op in Boston, MA

    I worked at John Hancock as an intern for less than a year

    Pros

    Good experience working here, you can really develop some of your technical skills. Enjoyable seaport and downtown locations. Younger people in the company pleasant to hang around with during work and after work.

    Cons

    Dull atmosphere in the seaport office. It's a little more relaxed in the office on Berkley, but I only went there for training sessions. Senior employees don't have a strong sense of culture and don't make much effort to understand you or balance our work life. Results driven and priority one to make profit. The work has a missing sense of achievement and reward.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Cohesive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Junior Business Analyst  in  Boston, MA
    Current Employee - Junior Business Analyst in Boston, MA

    I have been working at John Hancock full-time for less than a year

    Pros

    Great Employer with a real tie to the community. Everyone is incredibly helpful. Upper management works well with their direct reports. Very communal atmosphere.

    Cons

    Slow paced environment industry . The different business were traditionally very isolated from each other. there are remnants of that structure, but things are beginning to unify.

    Advice to ManagementAdvice

    Keep doing what you're doing.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A roller coaster ride of a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist  in  Boston, MA
    Former Employee - Customer Service Specialist in Boston, MA

    I worked at John Hancock full-time for more than 5 years

    Pros

    The company offers a great initial training program once you get started. This allows you to hit the ground running in your initial position.

    Cons

    Management has completely lost any and all connection to their employees. You become a number or a metric. The company is essentially a high school like enviroment with cliques and you can't get anywhere if you are not part of one.

    Advice to ManagementAdvice

    Teach your younger managers how to better interact with their employees. Treating someone as a metric is not the right way to create a happy employee.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Be prepared zero training,high out of pocket costs, pushy management, zero company leads w/o 6&63 licenses.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Advisor  in  Anaheim, CA
    Former Employee - Financial Advisor in Anaheim, CA

    I worked at John Hancock full-time for less than a year

    Pros

    The name has a great reputation. Your fellow advisors will provide more help than management will, use them as a resource.

    Cons

    Management is poorly organized and does not inform new financial advisors upfront about what they are required to pay out of pocket. No salary, 100% commission only.

    Advice to ManagementAdvice

    Be consistent and transparent so that management and advisors can all be on the same page. From the start of the interview, tell prospective advisors that they will have to pay in full E&O insurance offered by the company, monthly rent for their cubicle, + additional licensing costs. They should look into starting someone off the first year with a small salary that includes mentor training to help get new advisors started into creating their own book of business while covering the E&O insurance costs and workstation rental cost. Provide NForce leads to advisors as soon as they get their Life/Health/Disability license to help those advisors get started with selling non-variable products.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    A great place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at John Hancock full-time for more than 5 years

    Pros

    JH is a large company giving one the ability to have a broad range of experience.

    Cons

    JH is an old fashion company, rigid leveled org. chart. Compensation leaves much to be desired.

    Advice to ManagementAdvice

    Respect your employees through competitive compensation

    Recommends
    Neutral Outlook
    Approves of CEO

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