John Lewis Reviews

Updated July 27, 2015
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4.1
Rating Trends
Recommend to a friend
Approve of CEO
John Lewis Chairman Charlie Mayfield
Charlie Mayfield
76 Ratings

Pros
  • Very happy environment to work in (in 8 reviews)

  • Very good benefits package available to all employees from three months employment (in 7 reviews)

Cons
  • No consistency in career progression across head office- it depends who your line manager and head of is (in 5 reviews)

  • Long hours and can be dull at times dependent on department (in 5 reviews)

More Pros and Cons

139 Employee Reviews

Sort: Popular Rating Date
  1. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at John Lewis

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The care shown to employees, business model and over all working environment are great. You can really thrive with the company if you're able to deal with the hours and work hard.

    Cons

    The team around you really make or break your experience. Which is great if you have a good team and manager. If not it can be a little rough.


  2. TECH

    Current Employee - Recruiter in Charlotte, NC
    Current Employee - Recruiter in Charlotte, NC

    I have been working at John Lewis full-time (More than 3 years)

    Pros

    fun, easy going, nice people

    Cons

    some hard hours, a couple of lazy coworkers


  3. Good perks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gift List Advisor in Glasgow, Scotland (UK)
    Former Employee - Gift List Advisor in Glasgow, Scotland (UK)

    I worked at John Lewis part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Annual Bonus - Staff Discount - Competitive Salary - Family feel to business/Partnership

    Cons

    - Slow to adopt change - Hard to get pay rises...VERY HARD

    Advice to Management

    Keep doing what you're doing


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  5. Helpful (1)

    Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in London, England (UK)
    Current Employee - Analyst in London, England (UK)

    I have been working at John Lewis full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Partnership, democracy, they really care

    Cons

    democracy can lead to some being vocal on issues that don't concern all


  6. Helpful (2)

    john lewis

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at John Lewis

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very good company to work for. Great benefits. Salary is one of best in retail

    Cons

    Staff never leave the company , meaning there are never any vacancies


  7. Partnership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Assistant in London, England (UK)
    Former Employee - Customer Service Assistant in London, England (UK)

    I worked at John Lewis

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Felt like a family Share of Profits Great socials Room to grow

    Cons

    pay could be better but that's retail


  8. Helpful (1)

    Seasonal Employee Impressions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Assistant
    Former Employee - Seasonal Sales Assistant

    I worked at John Lewis

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management paid attention to employees and willing to help Fair wage Potential to gain varied experience Fantastic 'community spirit' among partners

    Cons

    Training was a bit lacking, but understandable given I was hired in a seasonal capacity during a peak period.


  9. Xmas temp

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at John Lewis

    Pros

    good team environment, bonus scheme

    Cons

    boring at times when there aren't many customers


  10. Normal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at John Lewis

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Partnership does offer a good work-life balance - some people choose to work a lot of additional hours but it isn't continually expected in the same way I imagine it is in some other industries/companies Being part of an employee-owned business; having the opportunities through the graduate scheme to try out different areas of the business; Partners are very willing to help you out and let you try out different things that interest you; Partnership bonus at the end of the year; the many subsidies and facilities available to you through the Partnership; being part of a successful company with a good reputation

    Cons

    Things can be slow moving at times due to the democracy and engagement needed for decisions; IT at the Partnership is currently undergoing a lot of change - maybe not as structured or cutting-edge as other tech companies if technology is your passion (although there are lots of exciting new things happening!). Salary is relatively low as you're expected to display 'leadership behaviours' and work in roles people do for much higher salaries whilst on the scheme - you need to leave the scheme to progress your salary effectively; on the positive side, you get a percentage of your annual pay in the form of a bonus each year

    Advice to Management

    Increase salary


  11. They look after their staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)

    I worked at John Lewis part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I only worked for John Lewis Oxford Street for a short period of time, but in that time I have been blessed to have worked there. The staff canteen was spotless and the three course meals were so cheap. They shared the best and I felt valued at John Lewis staff. They make all their employees partners and they give hefty bonuses at Christmas. I love you John Lewis!

    Cons

    You were penalized it you arrived 1 minute late for work

    Advice to Management

    Thank you ............. And continue being the best!



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