John Lewis Reviews

Updated August 23, 2015
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4.0
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Recommend to a friend
Approve of CEO
John Lewis Chairman Charlie Mayfield
Charlie Mayfield
80 Ratings

Pros
  • Very happy environment to work in (in 8 reviews)

  • Very good benefits package available to all employees from three months employment (in 7 reviews)

Cons
  • No consistency in career progression across head office- it depends who your line manager and head of is (in 5 reviews)

  • Long hours and can be dull at times dependent on department (in 5 reviews)

More Pros and Cons

149 Employee Reviews

Sort: Popular Rating Date
  1. Lovely place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant in London, England (UK)
    Former Employee - Retail Sales Assistant in London, England (UK)
    Recommends

    I worked at John Lewis (Less than a year)

    Pros

    Great environment, fun colleagues, great bonus scheme... An all round lovely place to work.

    Cons

    Not really many cons at all! Wage could be slightly higher but the bonus makes up for this.

    Advice to Management

    Doing well, perhaps train the SM's slightly more and ensure all managers communicate together.


  2. good company but slow and not much progression

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Change Manager in Victoria, England (UK)
    Current Employee - Change Manager in Victoria, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at John Lewis (Less than a year)

    Pros

    great brand, good hours, value people. Gives opportunities if yu want to move across to different roles and has good partner benefits

    Cons

    coming from a consultancy the pace is very slow, colleagues are less driven and progression is slow. Don't go here expecting fast pace and to more quickly

    Advice to Management

    decide whether ex consultants will work in JL. If they will then you need to nurture them, if not, don't hire them


  3. School Leaver

    • Work/Life Balance
    • Career Opportunities
    Current Employee - School Leaver
    Current Employee - School Leaver
    Recommends
    Positive Outlook

    I have been working at John Lewis full-time

    Pros

    Its a nationwide company that looks after its staff well. Everyone who shops there recommends working there. They work well as a team.

    Cons

    I wont have as much free time. There are no other negative comments and I think it is great to work there.

    Advice to Management

    I am nervous about entering a new environment but in my opinion John Lewis has great staff that will help me progress and help me develop as a young adult.


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  5. Sales manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at John Lewis full-time

    Pros

    Great training and management development, clear progression with transparent reasoning, and amazing colleagues. Benefits good, with discount in Waitrose and department stores, subsidy for events.

    Cons

    Easy to become 'institutionalised' as many individuals will spend all their working life in the Partnership. Sometimes change can be resisted as not seen as being part of the Partnership culture.

    Advice to Management

    Listen to those on the shop floor as they understand the customer and what they want. Trust them to make decisions and back them up with the customer.


  6. Good perks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gift List Advisor in Glasgow, Scotland (UK)
    Former Employee - Gift List Advisor in Glasgow, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at John Lewis part-time (More than 3 years)

    Pros

    - Annual Bonus - Staff Discount - Competitive Salary - Family feel to business/Partnership

    Cons

    - Slow to adopt change - Hard to get pay rises...VERY HARD

    Advice to Management

    Keep doing what you're doing


  7. A fairly good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part-time Sales Advisor in Southampton, England (UK)
    Former Employee - Part-time Sales Advisor in Southampton, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at John Lewis (More than 3 years)

    Pros

    A good team of people to work with. You'll work in lovely stores which are clean and well maintained. Opportunities to work on different departments and get different experiences within the retail sector. Good pay, and pay increases for hard work (I started on £5.50 something at age 16 and left on £7.58 at age 20) which is not bad for a part-time retail job. Great company discount, other great benefits too. Graduate scheme available. Good annual bonus, which is shared equally as there are NO SHARE HOLDERS within the John Lewis Partnership. Also a very ethical and environmentally considerate company.

    Cons

    Not a lot of opportunities for progression from sales advisor role. Graduate scheme exists but seems impossible to get on to (even for a long-term employee such as myself). Manager often expect too much and also have too little time for you.

    Advice to Management

    Get more organised, get to know your part-time staff better. Have respect for part-time staff - we're all human and no we can't work 36 hours a week, we're part time staff for a reason! We have other things to be doing in the week e.g studying/volunteering etc.


  8. Helpful (1)

    Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in London, England (UK)
    Current Employee - Analyst in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at John Lewis full-time (More than a year)

    Pros

    Partnership, democracy, they really care

    Cons

    democracy can lead to some being vocal on issues that don't concern all


  9. Great place to work, but not enough progression

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BUYING ADMINISTRATOR in London, England (UK)
    Former Employee - BUYING ADMINISTRATOR in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at John Lewis full-time (More than a year)

    Pros

    Great place to work with very friendly staff. Majority of managers listen to what you have to say. Socials were always fun!

    Cons

    Development/progression could be very slow as there were not many roles available to move into. Head count also made workload very difficult as too much was expected from small teams

    Advice to Management

    Improve development and progression


  10. Helpful (2)

    john lewis

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very good company to work for. Great benefits. Salary is one of best in retail

    Cons

    Staff never leave the company , meaning there are never any vacancies


  11. Partnership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Assistant in London, England (UK)
    Former Employee - Customer Service Assistant in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Felt like a family Share of Profits Great socials Room to grow

    Cons

    pay could be better but that's retail



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