John Q. Hammons Reviews

Updated August 20, 2015
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3.0
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Jacqueline A. Dowdy
21 Ratings

Pros
  • If you are entry level, this is a great place to start your career (in 4 reviews)

  • Adequate training, paid time off, 401K, excellent travel discounts, entry level pay is probably the best around (in 3 reviews)

Cons
  • Outdated philosophy on work-life balance (in 6 reviews)

  • Health Insurance - Premiums are high, coverage is low (in 5 reviews)

More Pros and Cons

59 Employee Reviews

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  1. Fitting in

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Associate in Frisco, TX
    Current Employee - Food and Beverage Associate in Frisco, TX
    Recommends
    Positive Outlook

    Pros

    Discounted rooms $30 for only you. $60 for parents relatives and friends. You can get rooms for higher end hotels than Marriott. 50% off any meal from the menu or $2.75 for an employee meal selection. Coffee and esspresso. Alot of great people work at the Embassey that are very sweet. Great leaders! Our General Manager and Assistant are very knowledgbel and great at running our hotel. The leaders are encouraged to continue learning and have leadership books that they go over. It is nice to work in a place that your leaders are Christ followers without a doubt it changes the entire atmospher. If you are indisisive there are alot of differant departments you may transfer to and find your spot. Great location and cowboys are coming so even more to look forward to.

    Cons

    All the bennifit options are not very useful and they all have a high co-pay. The pay is low. It is hard to exceed expictations when they are not spoken or writen. Have to man up frequently. A challege to get a discounted room as it must be done 9 to 5 only monday through friday and it is a hit and miss finding the two people that have the ability to do it. It is also hard because you are to have the hotel selected before you even have the pass made.


  2. Love it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Chef in Oklahoma City, OK
    Current Employee - Executive Chef in Oklahoma City, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at John Q. Hammons (Less than a year)

    Pros

    Great company to work for. Promotion from within very good. Several instances of former line level associates in General Manager positions.

    Cons

    Rumors of a future sell of the company are running through the properties right now. The company has been locked in a lawsuit over the issue for years now, leaving an uncertain future.

    Advice to Management

    I really love the people I have worked under. I offer no advice, of course as with anyplace there have been situations where I may have liked to see things go another way but, overall I've been completely satisfied.


  3. Need to spend more on their employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at John Q. Hammons full-time

    Pros

    Great discounts on travel. Properties in a variety of locations.

    Cons

    Need to update pay scales and invest in training for employees.


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  5. Good Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Sales in Portland, OR
    Current Employee - Director of Sales in Portland, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at John Q. Hammons full-time (More than 3 years)

    Pros

    -Having a GM who cares and works hard to make sure the staff is well taken care of -Bonus Structure is very good -Salary is competitve -Support triangle with Revenue and GM

    Cons

    -PTO is weak. -401 k is there but not competitive with match


  6. Helpful (1)

    Poor company. Wonderful property

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Sales Manager in Hampton, VA
    Former Employee - Event Sales Manager in Hampton, VA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at John Q. Hammons full-time (More than a year)

    Pros

    Really enjoyed the property and managers of the hotel, the company itself is very old school and isn't great at employee appreciation

    Cons

    JQH is very behind the times. No holidays off. If hourly employees work on holidays they don't get pay and half. Benefits are terrible.

    Advice to Management

    Property management in Hampton, VA is great and really cares about their team members.


  7. Helpful (1)

    Rough

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent benefits, Property Mgt good

    Cons

    Horrible PTO, Good salary...until capped, Micro-Managed


  8. Large Company, Not Consistent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Chef
    Former Employee - Executive Chef
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at John Q. Hammons (More than 8 years)

    Pros

    Large company allows you to work across the country.

    Cons

    Properties have very little standardization. Some hotels are run very well, some are very bad.


  9. Cleaning

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    Pros

    You can Communicate with different People

    Cons

    To much Rules to remember and I hate dirtyness

    Advice to Management

    Working as a group will sometimes help manage things better


  10. Helpful (2)

    Worst job I've had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Server in Springfield, MO
    Former Employee - Banquet Server in Springfield, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at John Q. Hammons part-time (More than 3 years)

    Pros

    OK pay. Decent hours. I don't have anything else. 20 words is way too long to put here

    Cons

    No moving up. Lazy middle management at my property. Miles of policies, that don't always make sense

    Advice to Management

    I was fired from this place for a week and rehired for failing a drug test because of a prescription I told everyone I took. No apology. I worked a department for months by myself and had the laziest manager I have ever seen in 10 years of working. Filled in on other departments, doing double shifts. I worked there for three and a half years and was never even given the chance at an open promotion they never filled. Hard work doesn't get you anywhere here. Just used and wrongfully terminated. Fix that guys


  11. Ok company to work for, but they don't seem to care much about employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeping in Tucson, AZ
    Current Employee - Housekeeping in Tucson, AZ
    Doesn't Recommend
    Neutral Outlook

    I have been working at John Q. Hammons part-time (More than a year)

    Pros

    Each location has a large number of positions, you get a yearly raise (if you have been at the exact same position for a year), some benefits for full-time employees after a certain period.

    Cons

    Has many policies that leave employees feeling under appreciated. Hotels often have a high turnover rate for employees, so some recognition for loyalty to the company would be nice. Also, they don't make much of an effort to hire from within.



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