Johnston & Murphy Reviews

Updated March 13, 2015
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3.3
21 Reviews
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Jon Caplan
10 Ratings

Employee Reviews

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  1. Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shoe Sales in Saint Louis, MO
    Former Employee - Shoe Sales in Saint Louis, MO

    I worked at Johnston & Murphy

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people were nice to work with

    Cons

    A lot of pressure for selling shoes

    Advice to Management

    Nothing was bad about working. It's a job that sucks some times but get it done.

  2. Good Company to Work for Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Hagerstown, MD
    Former Employee - Sales Associate in Hagerstown, MD

    I worked at Johnston & Murphy part-time (less than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Good work environment. Good wages. Job allows for improvement in personal interaction skills as well as basic retail sales skills.

    Cons

    Not easy to advance quickly. Senior Management was not attentive to any legitimate concerns that I had.

  3. Worked here for over 7 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Johnston & Murphy full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Probably some of the best retail and personal selling experience you will ever get. You make amazing connections and get to pick the brains of leaders in their industry due to the demographic of your clientele. The clientele is educated. Decent bonus structure includes full time employees as well as management. Training in product knowledge is great. You learn a lot about how to sell quality and craftsmanship and you get to really believe in what you're selling. Great employee discount. Vacation time rollover, good benefits. Lots of responsibility due to small staffing makes you marketable to other employers.

    Cons

    Not enough transparency and support from Regional management. You will be told something and they will tell your staff something else so it discourages management credibility. No real career path, unless you have the ability to move, but the move is typically not paid. Not enough work/life balance.

    Advice to Management

    Invest more into leadership development. More oversight on your managers--sometimes they do not have the team's best interest at heart, but their own so they are not always so honest. More checks and balances. There needs to be more conference calling between store management and their Regional Manager.

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  5. Challenging but fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Johnston & Murphy

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Never a dull moment, treated fairly by upper management, trendy.

    Cons

    Smaller company, so not much room for promotion. You have to work a full year before you earn any vacation time or holiday pay.

    Advice to Management

    Field management is a little to loose lipped about what's going on in other stores for my tastes. If they are saying that about other stores, what are they telling other managers about me????

  6. I worked for a season and loved it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Johnston & Murphy

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    If you wanted to work over it was never a problem.

    Cons

    Other employees getting mad when part time people left.

    Advice to Management

    Make the office more friendly.

  7. Excellent products, fun atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Johnston & Murphy full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good discounts on product, close relationships with neighboring stores/corporate, professional atmosphere, base and commission pay which gives you control of your own paycheck to a certain degree.

    Cons

    Limited chances for advancement, retail hours and be unpredictable. Other than that, nothing else I can find to complain about!

    Advice to Management

    Take more notice on key employees making a difference in their store and invest your time in them.

  8. Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Johnston & Murphy full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everything about working in airport

    Cons

    Commission could be higher! Lol

  9. Great company to work for while in going to school at the same time

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Johnston & Murphy part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay, especially when the store volume is high.
    Commission sales along with base pay
    Good amount of responsibility to help benefit your professional skills
    You gain very solid experience that will be very helpful for young professionals who will eventually be looking to move up in to corporate level positions
    Learn how to sell and close sales
    Great people who make working fun and enjoyable

    Cons

    Would be nice to have opportunity for hourly raises after being there a certain amount of time

    Advice to Management

    Understand that sales are driven heavily on location and some stores will struggle especially during certain times of the year like mid-summer

  10. Helpful (1)

    Great company, Great experience, and loyal customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Johnston & Murphy full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunities for growth and development within the company are endless; management will do all they can to help you grow in the company. The customers are extremely loyal and generally great people. Flexible scheduling. Everyday is different and there is always something to do (if you work at a high volume store). The product and discount are pretty amazing as well. I really enjoy what I do, but I love talking with people and I'm passionate about fashion and sales which doesn't hurt either. If you do not like selling or making and maintaining relationships, then this job is not for you! Return customers are crucial to your business,which relates directly to your pay, because it is commission based.

    Cons

    Pay is a bit on the low end especially if you work at an under-performing or low volume store. The pay scale is setup so you CAN earn a lot of money if you and your store do a lot of business. Pay is always negotiable, but there are no opportunities for raises so, make sure you are happy with the number you settle with. Keep in mind that "built-in" raises can occur over time as business increases. Benefits are decent, but nothing to brag about. Hours are typical retail hours which you either love or hate (don't expect a 9-5 here!)

    Advice to Management

    Overall, upper management is great. They are connected with their employees and in touch with the company they run. I would advise management that they ought to offer opportunities for pay increases for exemplary employees. This would help encourage employees to stay passionate about the company and their business. It would also serve as a tool to increase employee satisfaction and job satisfaction.

  11. this is a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Johnston & Murphy full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great pay and good work life balance most of the time.

    Cons

    No raises. Competitive vacation and personal time. Health insurance is not that great.

    Advice to Management

    Store volume should be the most important component.

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