Joie de Vivre

  www.jdvhotels.com
  www.jdvhotels.com
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Joie de Vivre Reviews

Updated June 4, 2014
Updated June 4, 2014
20 Reviews
3.3
20 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Niki Leondakis
7 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Not the company it use to be, and that's not a good thing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Joie de Vivre full-time for more than 3 years

    Pros

    Some really good people in place at the mid level management level.

    Cons

    No opportunity for advancement. A lot of talk of the company growing, but they have lost more hotels from their collection than they have added over the past 2 years. New CEO doesn't walk the talk. The Senior Leadership team she has assembled from her Kimpton days are all talk and little to no action. Overall poor communication from Sr. Leadership. the company culture is worse than ever. Unfortunately, when Chip left, so did Joie de Vivre.

    Advice to ManagementAdvice

    Hire some top quality talent that doesn't have a Kimpton pedigree.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Focused on Expansion, Not Necessarily the Current Situation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Joie de Vivre full-time

    Pros

    Good company values (at least in theory), nice office space, nice co-workers (for the most part), good work/life balance, decent benefits, exciting company growth plans

    Cons

    Too focused on opening the next hotel instead of what is currently actually going on, still scrambling to recover from turnover and instability following Thompson merger, disorganization, lack of training program and formal on-boarding process, department management not supportive and seem to be more focused on covering themselves, cliques

    Advice to ManagementAdvice

    Focus more on organizing the company and supporting employees instead of what is next

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Doesn't live up to the hype

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  San Francisco, CA
    Former Employee - Manager in San Francisco, CA

    I worked at Joie de Vivre full-time for more than a year

    Pros

    A couple free nights at a JDV hotel each quarter

    Cons

    - Dysfunctional management
    - Lack of integrity
    - Low pay

    Advice to ManagementAdvice

    Treat your employees with respect. Be honest with them. Pay them appropriately so they don't flee to other companies. Give them genuine career opportunities. Offer decent benefits. JDV doesn't compare to other local companies. There's quite a bit of lip service to old JDV programs and services, the reality is a disappointment.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    A perfect example of what might have been.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at Joie de Vivre full-time for more than 3 years

    Pros

    Great opportunities to move up.
    Great front office leadership across properties.
    Training available to develop a career

    Cons

    Lack of Vision. Used to be a fun environment but has lost its glamour when founder stepped aside. HR department that is only interested in advancement not the employees needs.

    Advice to ManagementAdvice

    Just because a company grows doesn't mean it should become corporate. Make sure your employees are taken care of

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Not so joyful life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor
    Former Employee - Supervisor

    I worked at Joie de Vivre full-time for more than a year

    Pros

    Open door policies
    Company is continuously growing and has infinite growth potential, creating what would seem to be a lot of opportunity for those looking for a career.

    Cons

    Being at one of the properties outside of California you don't feel as though you have a lot of people to turn to as an example of company culture. Management seems to be young and inexperienced. Being outside of Cali. leaves you with little option for using your company perks. It is always said that this company is looking to promote from within but for the year and a half that I was there I never witnessed anyone actually be promoted, though various positions opened up. It was also my experience that there was absolutely no follow through on disciplinary actions. The hotel became known as the job no one could get fired from which might be a pro to some. Last but not least, running out of essential items such as, toilet paper, amenities, etc. for the guest, is completely unacceptable.

    Advice to ManagementAdvice

    My advice to upper management would be to stop the madness. Yes you should be able to have fun at work, but there is a time and a place for that and there has to be a standared set. Stop treading on those that are asking for rules and regulations, aka. structure. You will eventually lose those in the staff that work hard, because nobody wants to work at 100% when the person next to them is getting paid the same amount and only doing 15% of the job. Also teach your managers in the workplace about proper fratinization and keeping boundaries amongst themselves and their employees. Keep the open door policie alive but actually do something with the legitimate concerns employees bring in to you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    When I was hired I thought Hotel Kabuki was a great place to work, but now I'm not too sure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Front Desk Host  in  San Francisco, CA
    Current Employee - Front Desk Host in San Francisco, CA

    I have been working at Joie de Vivre

    Pros

    - Center of Japan Town
    - Decent Pay
    - Great Coworkers
    - Perks

    Cons

    - Inexperienced top leadership with little sense of direction
    - New ownership with lots of changes
    - Average Benefits (recent reductions)
    - Policy being crafted on the fly (new standards/demands sent out via email and not in employee handbook)
    - Decreasing Morale
    - Lack of trust from GM
    - Poor communication

    Advice to ManagementAdvice

    - Conduct a Climate Survey and hear what the employees have to say
    - Rub elbows with the employees to experience first hand what their frustrations are
    - Listen to the empoloyees
    - Trust but verify the employees
    - Changes and reductions in benefits were harsh and even harsher when only two months notice was provided. Give ample notice to your staff before making life changing moves like this (6 Months)
    - Pitch in and help out when staff is short handed

    Disapproves of CEO
  8.  

    Lacks Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Joie de Vivre full-time for more than 3 years

    Pros

    Most staff are very nice.

    Cons

    Managers are amateurs. No mentoring, training, succession planning, or even reviews. Good employees either get lost in the shuffle or wake up and leave to find a company they can grow with. Poor employees go unnoticed or tolerated.

    Advice to ManagementAdvice

    Hire stronger managers or take the time to train managers to be effective. Hold them accountable for their departments. Do not accept sub standard managers because the GM simply likes them. Have stricter guidelines in terms of developing people & product. If you want to play with the big boys you need to train like the big boys.

    By the way, Stephen Brandman is no longer CEO. You need to update your post...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Lost its Charm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office Supervisor
    Current Employee - Front Office Supervisor

    I have been working at Joie de Vivre full-time for more than 3 years

    Pros

    Locations
    Primarily located in amazing Bay Area.
    People
    The employees who have been working since before the merger (few and fewer as time goes by) remember what company used to stand for

    Cons

    Lost its culture after merger
    Should never have accepted Prtizker and Geolo Capital buy. Down hill from there.
    Doesn't care about employees anymore.

    Advice to ManagementAdvice

    Leave Thompson Hotels. Bring back Chip!!!
    Develop strategies to retain employees (pay, benefits)
    Bring back Holiday Party.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great learning experience but it plateaus quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Joie de Vivre

    Pros

    Tips, great employees, free lunch, decent salary.

    Cons

    You work a lot harder than what you are paid. To get anything done there to make sure the guest are happy, you would have to go through all this politics and have to see if it can be put into the budget, even the smallest things.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 7 people found this helpful  

    Transition and Evolution of a Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Joie de Vivre

    Pros

    The people are, or were, great. Being associated with a widely recognized brand and one of the biggest boutique hotel companies in the country.

    Cons

    There have been so many changes at Joie de Vivre over the years, but the most drastic occurred recently when Thompson Hotels took over operations. Ouch! Joie de Vivre's once unique culture, warm and friendly people, fun environment, and focus on retaining top talent has left the building, along with visionary founder and former CEO, Chip Conley.

    Advice to ManagementAdvice

    Get real! Pay your people what their worth and respect how loyal and hard they work for you.

    No opinion of CEO

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