Journal Communications, Inc.
2.7 of 5 6 reviews
www.jnlcom.com Franklin, TN 50 to 149 Employees

Journal Communications, Inc. Reviews

Updated Oct 30, 2013

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2.7 6 reviews

                             

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Bob Schwartzman


20% of employees recommend this company to a friend
6 Employee Reviews
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Struggling to evolve

Anonymous Employee (Former Employee)
Milwaukee, WI

I worked at Journal Communications, Inc. full-time for more than 3 years

ProsThey are a media partner of the Packers. No one talks in the building during the day so it is quiet

ConsMorale is low. Constantly trying to overcome the newspaper is dying thing. The atmosphere in the building can be like a funeral.

Advice to Senior ManagementLead by example instead of relying on former glory. Focus on the customer a lot better. Allow the work atmosphere to be fun.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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The lies began from first telephone interview and if you are seeking a churn and burn, you have found one at Journal.

Integrated Media Manager (Former Employee)
Franklin, TN

I worked at Journal Communications, Inc. full-time for more than a year

ProsThere are some nice people there with high integrity, they are just not in management. They offer a decent product that has great potential. The opportunity to travel for free, while earning miles is a good perk. The clients are amazing!

ConsThe pay is not what they promise, the bonus will never happen, if you have two successful projects they will purposely give you a historically low performing project to control your earnings. If you are a top producer, they constantly raise your goals to keep from paying you fairly. They give you no time off, however in the initial interviews they promise because you travel each week Fridays are optional. Fridays are never optional so there is never time for Doctors appointments, time to file tax's, car repairs, the basic things people need to handle in life. All of management on the sales side distrusts one another. They change the rules and the compensation daily. With excessive travel and the job taking from 6am to 11pm-12am each day to do well, it is almost impossible to achieve a healthy work/life balance. Management travels to be with their families continually and are never available to assist the sales people, yet it you request a weeks vacation in a 12 month period it is frowned upon. There is numerous employees that have excelled in their sales with no help from their managers yet once they begin to truly believe they might achieve $100,000.00 per year the rules change regarding the type of project you are assigned next or the delivery date which bumps your bonus out another year. The company shows discrimination daily regarding women versus men, employees with families versus young single professionals. They disregard the importance of client retention and ask the employees not to become to close to their clients. They raise their prices without increasing the quality of their products. Their distribution is poor and not handled properly. Most salespeople agree their is no direction. One of the managers has so many personal issues he/she is unable to focus on any training, encouragement, assistance, or basic communication. Their idea of training and staying close to their team is to take them out for drinks.

Advice to Senior ManagementTerminate managers that are poor examples, lack qualifications to manage and are negative. During the hiring process, stop promising a base salary plus commissions, this has been told to numerous employees and each time management states there must have been a misunderstanding. This is a 100% commission job. Be honest and explain the travel is intense. The $22.00 a day food allowance for an entire days meals is not enough. Don't teach salespeople to mislead the client in order to close the sale. The sales school in the beginning is not actually helpful. Those hours would be best spent helping the salespeople understand and learn how to handle the objections that will arise. Don't promise the pay will be 10% of your project plus an additional 4% bonus. The 4% bonus won't happen. Be open to communication. Have a round table discussion monthly and allow employees to share ideas that work. Don't let your arrogance prohibit company growth. There are numerous smart young employees in the organization, treat them with respect, they have great ideas also.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great place to grow

Graphic Designer (Former Employee)
Franklin, TN

I worked at Journal Communications, Inc. full-time for more than 3 years

Proslots of opportunities for promotion if you work hard and show your value
loyal to those who are loyal to the company
great place for learning
respectful of the fact that you have a life outside of work
staff is welcoming to newbies
lots of cool, talented people
laid back environment makes the fast-paced work more manageable

Consnot tons of creative freedom for designers
some micro-managing
starting pay isn't great but if you work hard, there is definitely room to grow
too many pointless meetings

Advice to Senior Managementgive more incentives for employees to stay - salary, more days off around holidays, show that you value their contributions

Yes, I would recommend this company to a friend

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It's like hosting Thanksgiving dinner. It seems like a good idea, a lot of thankless work and a relief when it's over.

Anonymous Employee (Former Employee)
Milwaukee, WI

I worked at Journal Communications, Inc.

ProsIt's like a big family where everyone genuinely likes each other.

ConsPoor leadership in a dying industry.

Advice to Senior ManagementGiving the CEO a 14% raise two months after telling everyone that the economy limits raises to 3% eroded trust in leadership. Don't get me wrong, receiving raises in a down economy was nice and the limit of 3% was justifiable and went over well. It was the self serving move by the leadership that irked everyone. That really sums up the overall experience with the company - all of the employees were team players and really supported each other. The leadership, on the other hand, always seemed at odds with the employees.

No, I would not recommend this company to a friend

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Journal is all Glitz and Glamor when you walk in because that is the perception you're "Supposed" to see!!!

Integrated Media Manager (Current Employee)
Franklin, TN

I have been working at Journal Communications, Inc.

ProsIf you are a "travel" animal, it's a great way to see the country, but beware, its a sales "churn and burn!
You will always start out good, because that is the way the system is set up.
Everyone is typically nice to you.
Great company outings and the appearance of a good company to work for.
Good overall products are produced.
*this is a very true review, I wish I was enlightened before I started here*

ConsBe careful of what you are "not" told, that is what gets you.
Watch the conversation about the draws, their goal is to get you to think you will do well, and such, not "lose" any money when you don't!
The back end bonuses are a fable. You are "not" given your bonuses because chances are you won't last that long. They only want you to have a few successful projects, and then, the push is for you to leave because they see that you will figure out the gimmick!
If you do accept a position as an Integrated Media Manager, listen to your "customers!" They will tell you the company's communication is poor, and for the most part, they are 100% correct!

Advice to Senior ManagementJournal needs to communicate better with the sales organization about true expectations vs what is being told. You purposely leave things out because it's in the favor of the company and that is not ethical business practices.

No, I would not recommend this company to a friend

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Imbalance of Power

Anonymous Employee (Former Employee)
Franklin, TN

I worked at Journal Communications, Inc.

ProsLeniency with sick days and emergency situations. Great people. Some departments have the option of working from home one day a week. This is not available in all departments. Good, caring co-workers and extremely talented people.

ConsBiggest con is the imbalance of power. There is a concentration of power coming from only one area which dictates and greatly affects other departments.

Advice to Senior ManagementSpread the power out to include the Creative Director (who's hands are tied) and the other VPs that the company has. Properly match each VP to their respective areas of leadership and go from there. Disgruntlement and bad morale will dissipate soon after.

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