Just Energy Reviews

Updated August 15, 2015
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2.2
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James Lewis and Deborah Merril
17 Ratings

Pros
  • Friendly people, lots of exercise (in 3 reviews)

  • Good Very great people that work in the office and the field (in 3 reviews)

Cons
  • Door-to-door sales in dangerous areas (in 9 reviews)

  • Long hours, somewhat dishonest approach to customers from colleagues (in 8 reviews)

More Pros and Cons

106 Employee Reviews

Sort: Popular Rating Date
  1. Overall Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Independent Contractor/Sales in Northfield, OH
    Former Employee - Independent Contractor/Sales in Northfield, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Just Energy full-time (More than a year)

    Pros

    Being a independent contractor working at your own pace set your own hours.

    Cons

    Door to door dealing with different with attitudes and outcomes from knocking on the door and commission based pay.


  2. Awesome company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in Houston, TX
    Current Employee - Operations Specialist in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Just Energy full-time (More than 3 years)

    Pros

    Great benefits and work hours

    Cons

    Parking is a hassle


  3. Terrible Company

    Current Employee - Anonymous Employee in Chelsea, MA
    Current Employee - Anonymous Employee in Chelsea, MA
    Doesn't Recommend

    I have been working at Just Energy full-time (Less than a year)

    Pros

    Friendly people to work with.

    Cons

    Inconvenient benefits package, pressure to push products at all costs, honest or not. Commission only, no base pay. lots of work and very little pay to show for it.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Retention Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Bingham Farms, MI
    Current Employee - Customer Service Representative in Bingham Farms, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Just Energy (Less than a year)

    Pros

    Great Benefits/ Paid time off

    Cons

    Extremely stressful. Customer reps must constantly clean up the lies told by the independent contractors. Managers are not very helpful. There is no room for advancement unless you are from Canada.


  6. Helpful (2)

    Manipulative and Harassing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Independent Contractor in Grand Rapids, MI
    Former Employee - Independent Contractor in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Just Energy full-time (Less than a year)

    Pros

    Pay can seem worth selling your soul.

    Cons

    Terrible company to get involved with. 8 hrs/day in the field Mon-Sat, but dedicating 12+ a day to work, no holidays, no benefits, no life. Train you to deceive, harass, make up random bs to people who already hate JE for good reason. Harass you if you want to quit, very money-oriented. Doing more harm than good.


  7. Helpful (5)

    Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Bingham Farms, MI
    Former Employee - Customer Service Representative in Bingham Farms, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Just Energy full-time (More than a year)

    Pros

    Co-workers, above minimum wage pay, unlimited O/T if you need it, paid vacation, paid holidays, 401 k plan.

    Cons

    Everything else. This place is run in such a baffling manner, every day I felt like I was in the twilight zone. Managers do now know what the heck is going on half the time...when you ask a question, you will more than likely get five different answers to the same question. It sucks the way this company rips off customers, charging two, three, sometimes FOUR times the price they would pay if they would just stick with the utility company. You have to ask permission to go to the bathroom. I mean, REALLY?They do not promote people that deserve to be promoted, instead they promote who they like. They only provide three sick days for the entire year. I mean, I get it, they can't give unlimited sick days but goodness forbid an employee has a child/ren. 3 sick days is really nothing. There is no grace period to clock in. Company offers crappy product, and crappy retention rates. Overcharge customers just to turn around and offer them a lower rate that is still not that great. The managers run around yelling about how many calls are holding, as if you can do anything about it. I could go on and on and on forever, if you need a job take it, but don't stay. Move on as soon as a better opportunity comes along. I'm glad I did.

    Advice to Management

    Give more sick days, and promote people who deserve to be promoted or you will continue to lose good employees who actually help increase your company's value. Oh and we are ADULTS, please stop requiring us to ask to use the restroom. it's ridiculous!


  8. Helpful (3)

    Operations Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Health Insurance, some nice people to work with

    Cons

    No room for advancement, poor management

    Advice to Management

    Need to learn how to properly manage


  9. Helpful (6)

    Horrible,misleading

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It located in a nice part of oak park. Ample parking in the parking lot. Frank was Honest. That's it.

    Cons

    This job is very misleading in its job description. They are 100 percent commission based jobs. regardless of what the said when they call you for an interview. They are liars.

    Advice to Management

    Be honest to potential employees.


  10. I accepted the job after noticing I received management position. However, the hours given I declined the offer.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Team in Houston, TX
    Current Employee - Management Team in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Planning where to get more door to door sales

    Cons

    Time given on interview did not reflect the time he had me working

    Advice to Management

    Should be hourly pay


  11. Helpful (6)

    Decent employees but executives are criminals

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Just Energy full-time

    Pros

    There are some amazing people working there and they try to do their best with what they have to work with.

    Cons

    The executive management is extremely shady and it is no accident that they are constantly being hit with class action lawsuits and fines for fraud. They deny responsibility, but are absolutely aware to the highest level.

    Advice to Management

    Leave and spend your life trying to make amends for your actions.



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