KB Home Reviews

Updated July 18, 2015
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3.6
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Recommend to a friend
Approve of CEO
KB Home President, CEO, and Director Jeff Mezger
Jeff Mezger
49 Ratings

Pros
  • Very good training program both in product training and in Sales skill set training (in 6 reviews)

  • You can make really great money (in 3 reviews)

Cons
  • High pressure, micromanaged, long hours, no work life balance (in 9 reviews)

  • The Raleigh division unfortunately was vary disorganized at the local level (in 3 reviews)

More Pros and Cons

89 Employee Reviews

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  1. Financial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Phoenix, AZ
    Current Employee - Financial Analyst in Phoenix, AZ

    I have been working at KB Home

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great People, personable & team-oriented

    Cons

    A bit chaotic due to the large scale issues that predominate

    Advice to Management

    More regular structured meeting and process


  2. In the big picture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Design Studio Specialist in Jacksonville, FL
    Former Employee - Design Studio Specialist in Jacksonville, FL

    I worked at KB Home full-time (More than a year)

    Pros

    In the big picture it is a great company to work for. Great training.

    Cons

    Too many people trying to be the top dog in the branch I was associated with.

    Advice to Management

    Up Upper Headquarter management. Plan more unannounced visits.


  3. Make this A Last Resort

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - New Home Sales Consultant in Houston, TX
    Current Employee - New Home Sales Consultant in Houston, TX

    I have been working at KB Home full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Big name to attract clients, sales tools are provided (like most companies), no car type requirements, they accept no new home sales experience

    Cons

    Very poor management; poor planning, very poor follow through, homes often built late, pay structure punishes sales person for mistakes and delays of every other branch (construction and loan), strong favoritism, preferred lender is not prepared to handle loan and not knowledgeable about general loan requirements, sales people can often be unprofessional and can be difficult to work with as coworkers (a result of accepting inexperienced sales people to cover for high turnover).

    Advice to Management

    Put educated individuals in charge of departments and roles they are knowledgeable in. Current personnel simply work their way up the rank without real merit other than tenure which results in low quality leadership. Poor analytical ability at management level causes challenges for sales people in the market such as noncompetitive pricing and poor customer service in cases of company failures.


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  5. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KB Home

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good place to learn the business and get industry experience that most other builders require around town.

    Cons

    Not the most sales friendly company. Other Departments tend to get more support and less blame.

    Advice to Management

    Create more of a sales friendly environment


  6. Superintendent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Superintendent in Lakewood, CO
    Former Employee - Superintendent in Lakewood, CO

    I worked at KB Home

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Quality benefits and building a quality product.

    Cons

    Lack of support and large workload that can be hard to keep up with at times.

    Advice to Management

    Better support in the field.


  7. Helpful (1)

    Work hard/work hard atmosphere.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Closing Coordinator in Houston, TX
    Current Employee - Closing Coordinator in Houston, TX

    I have been working at KB Home full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great company benefits Close knit company culture Never a dull moment Fast-paced with the potential to gain immense industry knowledge

    Cons

    Management is slow (or downright unwilling) to respond to man power inadequacies Software systems are outdated and obsolete Most things require a lot of redundant data input making it difficult to execute your role with efficiency Higher ups complain about over time hours, yet do not consider employee feedback for ways to reduce redundancy and/or increase man power An atmosphere where individuals "talk the talk" but rarely "walk the walk" Work/life balance is non existent

    Advice to Management

    Spend the money needed to update your systems and to boost efficiency or hire the needed man power to perform to consistently perform to company standards without overworking your few employees who are truly loyal and care about the future of the company


  8. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KB Home

    Pros

    Great work environment. Managers take time to help you achieve goals.

    Cons

    not much room for advancement.

    Advice to Management

    keep up the good work.


  9. Coordinator

    Former Employee - Anonymous Employee in Valencia, CA
    Former Employee - Anonymous Employee in Valencia, CA

    I worked at KB Home full-time (More than 3 years)

    Pros

    Conveniently located from my home.

    Cons

    I worked here during a very dark time in the Construction industry.

    Advice to Management

    Be loyal to your employees


  10. Project manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Tampa, FL
    Former Employee - Project Manager in Tampa, FL

    I worked at KB Home

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Paid and bonus were fine

    Cons

    do not promote from with in

    Advice to Management

    Do a better job of listening and excepting that your ideas are not always the best ideas


  11. Helpful (1)

    New Home Sales Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New Home Sales Counselor in Houston, TX
    Former Employee - New Home Sales Counselor in Houston, TX

    I worked at KB Home full-time (More than 3 years)

    Negative Outlook
    Negative Outlook

    Pros

    It is a great place to get your foot in the door for new home sales. They often hire people with no direct experience in new home sales. I got along well with all of my fellow sales counselors. Decent training. Have systems and processes for everything.

    Cons

    Income can be less than at other companies because they usually pair up at least two sales counselors to a community. Built to order business model does not allow for many spec homes to be built resulting in lost sales to competitors who have ready to move in homes. Houston division will leave their sales counselors in a community for a while after everything is sold to manage the backlog then move you to a new community that is not ready to start construction for months resulting in high cancellation rates and long periods without closings. Management will often place you in a community really far from where you live.

    Advice to Management

    Pay more attention to what happens on the construction and purchasing side of the business. Competitors are willing to pay the trades more and get better performance from them. Quit rewarding construction supervisors for not meeting their deadlines.



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