KB Home Reviews

Updated August 27, 2015
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3.6
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Recommend to a friend
Approve of CEO
KB Home President, CEO, and Director Jeff Mezger
Jeff Mezger
50 Ratings

Pros
  • Very good training program both in product training and in Sales skill set training (in 6 reviews)

  • You can make really great money (in 3 reviews)

Cons
  • High pressure, micromanaged, long hours, no work life balance (in 9 reviews)

  • The Raleigh division unfortunately was vary disorganized at the local level (in 3 reviews)

More Pros and Cons

93 Employee Reviews

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  1. Sales representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in DFW, TX
    Former Employee - Anonymous Employee in DFW, TX
    Recommends
    Negative Outlook

    I worked at KB Home full-time (More than 5 years)

    Pros

    Excellent training program great place to work with excellent bosses

    Cons

    They need to work on the land positioning


  2. New Home sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay if in the right loacation/community

    Cons

    Stuck in a mobile trailer all day. Pay relative to how aggressive mgmt wants to be in selling/pricing homes for sale.


  3. Experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    KB is a great company to work for. The environment was really professional and the benefits were very competitive.

    Cons

    I don't have a lot of cons other than can be high pressure at times.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Design Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Studio Consultant Studio Sales Consultant in Oceanside, CA
    Former Employee - Senior Studio Consultant Studio Sales Consultant in Oceanside, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at KB Home full-time (More than a year)

    Pros

    I loved working with KBHome. The pros of this job were simple it was a great work environment, The training on all options and processes are very well defined and the "team Spirit" is great. Everyone worked together to help each other out. Meeting with new home buyers is great, you make a difference in the clients life and share in the enjoyment of experience.

    Cons

    I don't have many cons to the job. The construction schedule was tight so you could not spend a lot of time on any particular area that could be an obstacle but with the right training and a genuine concern for the home buyer it can be overcome.

    Advice to Management

    The one bit of advice I would give is to be more open about expectations and what is expected. Also to have a friendly disposition. all of the upper managers I encountered were very friendly and helpful. As I said its a great company. I loved working for KBHome and would return to them in a heartbeat.


  6. Generally passable but disorganized and frustrating

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Working in the division office, not a bad place to start out and get some experience, they are willing to promote from within or help if you become interested in a different role. If you can put up with the frustration it isn't a bad place to put in your time and go home.

    Cons

    Working in the office you sit by and watch as sales and construction are offered bonuses (in addition to regular compensation, like commission) at least once a month, just for doing their job (or in some cases still not meeting minimum expectations but doing better than usual). Everyone who isn't management is called a coordinator, and can expect that any manager (including ones you do not report to) will drop by and ask you to create yet another report or spreadsheet based on information that you are already providing in another spreadsheet, but arranged slightly differently. They will utilize this report for a week or two, then forget about it - when you shift your focus to other priorities they have given you, 6 months later they will come out of the woodwork asking for the "important" report. Some departments (some who truly are overworked, some who are not) pass tasks onto other departments frequently. Everyone works extra hours, how much depends on your department - some are reasonable, though.

    Advice to Management

    Get organized. Take a good look at some of the management. Reward the office with even a fraction of how you reward the field teams.


  7. Financial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Phoenix, AZ
    Current Employee - Financial Analyst in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great People, personable & team-oriented

    Cons

    A bit chaotic due to the large scale issues that predominate

    Advice to Management

    More regular structured meeting and process


  8. In the big picture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Design Studio Specialist in Jacksonville, FL
    Former Employee - Design Studio Specialist in Jacksonville, FL

    I worked at KB Home full-time (More than a year)

    Pros

    In the big picture it is a great company to work for. Great training.

    Cons

    Too many people trying to be the top dog in the branch I was associated with.

    Advice to Management

    Up Upper Headquarter management. Plan more unannounced visits.


  9. Make this A Last Resort

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - New Home Sales Consultant in Houston, TX
    Current Employee - New Home Sales Consultant in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at KB Home full-time (More than 3 years)

    Pros

    Big name to attract clients, sales tools are provided (like most companies), no car type requirements, they accept no new home sales experience

    Cons

    Very poor management; poor planning, very poor follow through, homes often built late, pay structure punishes sales person for mistakes and delays of every other branch (construction and loan), strong favoritism, preferred lender is not prepared to handle loan and not knowledgeable about general loan requirements, sales people can often be unprofessional and can be difficult to work with as coworkers (a result of accepting inexperienced sales people to cover for high turnover).

    Advice to Management

    Put educated individuals in charge of departments and roles they are knowledgeable in. Current personnel simply work their way up the rank without real merit other than tenure which results in low quality leadership. Poor analytical ability at management level causes challenges for sales people in the market such as noncompetitive pricing and poor customer service in cases of company failures.


  10. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good place to learn the business and get industry experience that most other builders require around town.

    Cons

    Not the most sales friendly company. Other Departments tend to get more support and less blame.

    Advice to Management

    Create more of a sales friendly environment


  11. Superintendent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Superintendent in Lakewood, CO
    Former Employee - Superintendent in Lakewood, CO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Quality benefits and building a quality product.

    Cons

    Lack of support and large workload that can be hard to keep up with at times.

    Advice to Management

    Better support in the field.



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