KEMBA FCU
4.0 of 5 5 reviews
www.kembacu.org Gahanna, OH 50 to 149 Employees

KEMBA FCU Reviews

Updated Mar 18, 2014

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4.0 5 reviews

                             

67% Approve of the CEO

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Jerry Guy

(3 ratings)

80% of employees recommend this company to a friend
5 Employee Reviews
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    • Approves of CEO

     

    Good People, Limited Opportunity

    Member Services Representative (Former Employee)
    Columbus, OH

    ProsThere are a lot of nice, friendly people who make coming to work fun & enjoyable. Tellers & loan officers are treated with respect (for the most part).

    ConsSell, sell, sell. It's hard to balance the need to sell services & products to customers with the mission of a credit union. I felt like we were trying to take advantage of our owners/members sometimes.

    Advice to Senior ManagementBe as transparent as you can about the company's health, and don't forget to recognize the front-line staff for their importance!

    Yes, I would recommend this company to a friend

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    Great place to work and a big family feeling.

    Member Services Representative (Former Employee)
    Gahanna, OH

    ProsA lot of opportunity to learn within the financial industry, and a very relaxed and friendly atmosphere.

    ConsWeekend hours are unavoidable and will have to be pulled.

    Advice to Senior ManagementDoing great as is

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Nice atmosphere

    Anonymous Employee (Former Employee)
    Columbus, OH

    ProsMost people were nice, and the company is good for work/life balance. The company offers some nice perks, like having a gym. Many of the people will go out of their way to be nice and polite.

    ConsManagement seems pretty disconnected with everyone else. Also, there is a large focus on keeping costs down for lower level employees, which is discouraging for those working there.

    Advice to Senior ManagementGet involved with employees more, and if you are going to have values, then please make them genuine instead of just posting them on the wall.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    Great people, great place to work

    Anonymous Employee (Current Employee)
    Gahanna, OH

    ProsKEMBA Fincancial Credit Union offers a competitive salary, a great work environment and respects it's employees desire for work/life balance.

    ConsThey have many employees with a long tenure which says a lot about the credit union, however, there is not much room for advancement depending on your department/job function.

    Advice to Senior ManagementContinue to work on improving communication throughout the organization. Remember the mission and stay focused on the member's financial needs.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Company offers great benefits and work environment.

    Member Services (Current Employee)

    ProsFT Benefits with just PT work.
    Beautiful work environment in Corporate.
    Always seeking to improve overall.
    Good communication via leadership to general staff.

    ConsWorked in Member Services over the phone.
    Expected to do too much in short period of time (i.e. sell products, review accounts, resolve issues in just a couple of minutes). Too stressful. Pay structure is low.

    Advice to Senior ManagementThat position is the least amount of pay, for a great amount of work. Pls change the structure to not only benefit the external customers, but the internal customers to add balance and greater quality to the Member Service staff on the phones. Happy employees produce happy customers!

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at KEMBA FCU reviews and ratings — including employee satisfaction and approval rating for KEMBA FCU CEO Jerry Guy. All 5 reviews posted anonymously by KEMBA FCU employees.