KFC Reviews

Updated September 18, 2014
Updated September 18, 2014
432 Reviews
3.1
432 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
KFC CEO David Novak
David Novak
110 Ratings

Review Highlights

Pros
  • The best thing about this job is the free food during breaks (in 21 reviews)

  • learning customer service skills, learning how to deal with many different people & attitudes (in 14 reviews)


Cons
  • Less then desirable work schedules with long hours for minimum wage and too much devotion required to the company (in 25 reviews)

  • Was not worth being paid below minimum wage just to "get work experience (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Circleville, OH
    Current Employee - Cashier in Circleville, OH

    I have been working at KFC full-time for less than a year

    Pros

    Very friendly people, great food

    Cons

    Some of the food was over cooked

    Advice to ManagementAdvice

    Management was great

    Recommends
    Approves of CEO
  2.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member  in  Phila, PA
    Current Employee - Team Member in Phila, PA

    I have been working at KFC full-time for less than a year

    Pros

    its a great experience for first job

    Cons

    bad customer attitudes at cash register

    Advice to ManagementAdvice

    need to supervise more

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    I really enjoy the smiling and friendly faces when I walk to the door, makes you feel right at home.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  South Charleston, WV
    Current Employee - Cashier in South Charleston, WV

    I have been working at KFC part-time for less than a year

    Pros

    I like how the staff makes you feel right at home on the very first day, so its no need to be nerves at all because its like you been working for them for years on your first day.

    Cons

    The training so at the top of its game with the GM(Steve) and assisted manager (Mark), they are so friendly and helpful to make you feel at easy, you know all the things you need to know before you're on your own at the counter or in the back prepping or cooking. You can't ask for two better gentlemen to work for or with.

    Advice to ManagementAdvice

    I have learn a lot since I started working there that I didn't have any idea what it takes to be apart of helpful, team work staff that don't mind leaning a helping hand when to customer come rolling in all at the same time ( lunch hour rush), continue to do what your doing because the management is a winning team there at KFC in South Charleston on MacCorkle Avenue.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Not a bad place to work but don't expect good pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KFC

    Pros

    Free food on breaks. Coworkers are always driven by superiors to work harder so the amount of work is balanced. The main rule is to be happy and make everyone lighten up. If your a student they offer help to pay for your education

    Cons

    Pay only goes up if you argue with them

    Advice to ManagementAdvice

    Drive the employees to work hard and take care of them!

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    My experience with KFC has been disappointing, but I continue to overcome obvious gross negligence of current Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor  in  Philadelphia, PA
    Current Employee - Shift Supervisor in Philadelphia, PA

    I have been working at KFC part-time for less than a year

    Pros

    One of the best things I like is the Learning Labs, that should be followed by all managers. Two, it is what you have to make it and Three, Hold on until something else better comes along.

    Cons

    Managers, who claim they have no time to coach individuals, because of their responsibilities, who display no interest in your management development

    Advice to ManagementAdvice

    Comply with MITRA training modules, then coach individuals after the modules, by signing off, as they should on specific positions. Take time to train individuals appropriately, so that develop methodically, not rushing. Be more sensitive and understanding to your team members and/or MOD's suggestions and/or opinions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    It was a wonderful experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Orlando, FL
    Former Employee - Cashier in Orlando, FL

    I worked at KFC part-time for more than a year

    Pros

    They had a great leadership there, made a lot of sales. Very nice environment to work in,all the employees where like family. The manager always tried to encourage everyone to do their best.

    Cons

    They didn't always have the right amount of product. Sometimes the manager would make me leave before my shift even if I didn't want to.

    Advice to ManagementAdvice

    The manager needs to stay in the store more than outside smoking, also she needs to help her workers to get the orders out. I f a person calls out sick they should not have to bring in a doctors note unless out for 3 or more days.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    All I can say is that it was a job, No more, No less

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member
    Former Employee - Crew Member

    I worked at KFC part-time for more than a year

    Pros

    Great first experience if never worked before, Nice way to grow your way up to a new job

    Cons

    Management, Working for little pay for a lot of work, No promotions,

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Worked at KFC as a cook for a little over 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook  in  Eau Claire, WI
    Former Employee - Cook in Eau Claire, WI

    I worked at KFC part-time for more than a year

    Pros

    Workers became good friends
    flexible hours
    free food during shift or at the end of the night

    Cons

    Disgusting work environment
    stressful to count on another cook
    manager wouldn't let you get close o 40 hours
    no raises unless taking on other stressful tasks and then its not even a big one
    manager only cared about himself

    Advice to ManagementAdvice

    Give raises to your best and most dedicated workers that work so hard to keep the place running! Don't allow crappy workers to get away with not doing anything and making the same amount of money as your best worker.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Okay job for someone in high school, management was very flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Miami, FL
    Former Employee - Cashier in Miami, FL

    I worked at KFC part-time for less than a year

    Pros

    Management was very flexible and willing to work around my class schedule

    Cons

    Customer's can be impatient at times and environment is not good for someone does not like a fast paced environment

    Advice to ManagementAdvice

    Find ways to motivate employees to work to their full potential

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Team member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member  in  Antioch, CA
    Former Employee - Team Member in Antioch, CA

    I worked at KFC part-time for more than a year

    Pros

    nice place to work if you are in highschool, Not a very good place to consider a career

    Cons

    Not very much room for growth

    Advice to ManagementAdvice

    Secret shoppers makes every feel unappreciated

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