KFC Reviews

Updated September 29, 2014
Updated September 29, 2014
437 Reviews
3.0
437 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
KFC CEO David Novak
David Novak
113 Ratings

Review Highlights

Pros
  • The best thing about this job is the free food during breaks (in 24 reviews)

  • learning customer service skills, learning how to deal with many different people & attitudes (in 15 reviews)


Cons
  • Less then desirable work schedules with long hours for minimum wage and too much devotion required to the company (in 27 reviews)

  • After working there for over 3 years I never got a raise over minimum wage (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Circleville, OH
    Current Employee - Cashier in Circleville, OH

    I have been working at KFC full-time for less than a year

    Pros

    Very friendly people, great food

    Cons

    Some of the food was over cooked

    Advice to ManagementAdvice

    Management was great

    Recommends
    Approves of CEO
  2.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member  in  Phila, PA
    Current Employee - Team Member in Phila, PA

    I have been working at KFC full-time for less than a year

    Pros

    its a great experience for first job

    Cons

    bad customer attitudes at cash register

    Advice to ManagementAdvice

    need to supervise more

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    It's an okay place to work.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at KFC

    Pros

    U basically make your own schedule and do what you want. They make sure you have all the hours you need.

    Cons

    They don't care and it gets frustrating sometimes I mean I have never had a general manager that just didn't give two flips about what was going on in his store.

    Advice to ManagementAdvice

    You should do some interviews and replace your GM's

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  5.  

    Should have left when FFF did.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KFC full-time for more than 8 years

    Pros

    I was able to basically pick and choose my schedule. Always able to get over 30 hours a week. Coworkers were like family.

    Cons

    No benefits. No PTO. No sick days. No raises. No anything. Rude upper management. Ridiculous corporate expectations. You were held to standards that were above your pay rate. Was constantly called in on my two off days.

    Advice to ManagementAdvice

    Treat employees like they're important rather than replaceable.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Open to let managers implement strategies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager  in  Colorado Springs, CO
    Former Employee - District Manager in Colorado Springs, CO

    I worked at KFC full-time for more than a year

    Pros

    Nice place to work and nice coworkers.

    Cons

    Salary is really low for the time an effort.

    Advice to ManagementAdvice

    Promotions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Long hour and no advancement. Poor manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook  in  Depew, NY
    Former Employee - Cook in Depew, NY

    I worked at KFC full-time for less than a year

    Pros

    Great people, 1/2 off on food and free drinks.

    Cons

    No advancement, nasty and poor manager, Long hours, and people quit all the time due to no breaks.

    Advice to ManagementAdvice

    Find better managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    It's a great first time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KFC part-time

    Pros

    Enjoyed my store. Really great at working with schedules.

    Cons

    Some corruption with leadership. Ss

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Not a bad place to work but don't expect good pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KFC

    Pros

    Free food on breaks. Coworkers are always driven by superiors to work harder so the amount of work is balanced. The main rule is to be happy and make everyone lighten up. If your a student they offer help to pay for your education

    Cons

    Pay only goes up if you argue with them

    Advice to ManagementAdvice

    Drive the employees to work hard and take care of them!

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    My experience with KFC has been disappointing, but I continue to overcome obvious gross negligence of current Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor  in  Philadelphia, PA
    Current Employee - Shift Supervisor in Philadelphia, PA

    I have been working at KFC part-time for less than a year

    Pros

    One of the best things I like is the Learning Labs, that should be followed by all managers. Two, it is what you have to make it and Three, Hold on until something else better comes along.

    Cons

    Managers, who claim they have no time to coach individuals, because of their responsibilities, who display no interest in your management development

    Advice to ManagementAdvice

    Comply with MITRA training modules, then coach individuals after the modules, by signing off, as they should on specific positions. Take time to train individuals appropriately, so that develop methodically, not rushing. Be more sensitive and understanding to your team members and/or MOD's suggestions and/or opinions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    It was a wonderful experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Orlando, FL
    Former Employee - Cashier in Orlando, FL

    I worked at KFC part-time for more than a year

    Pros

    They had a great leadership there, made a lot of sales. Very nice environment to work in,all the employees where like family. The manager always tried to encourage everyone to do their best.

    Cons

    They didn't always have the right amount of product. Sometimes the manager would make me leave before my shift even if I didn't want to.

    Advice to ManagementAdvice

    The manager needs to stay in the store more than outside smoking, also she needs to help her workers to get the orders out. I f a person calls out sick they should not have to bring in a doctors note unless out for 3 or more days.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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