Kaiser Permanente

  www.kaiserpermanente.org
  www.kaiserpermanente.org

Kaiser Permanente Reviews in Atlanta, GA

Updated November 24, 2014
Updated November 24, 2014
1,759 Reviews
3.6
1,759 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
394 Ratings

Review Highlights

Pros
  • Allowed me to telecommute once a week so promoted a healthy work-life balance (in 158 reviews)

  • Great benefits - while I was there there was a very flexible work schedule (in 201 reviews)


Cons
  • Work life balance available to doctors; not the same for administrative staff (in 45 reviews)

  • Upper management is adept at finding new ways to run their best employees off (in 38 reviews)

More Highlights

36 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    EHR Lead physician manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physician Director, Informatics in Atlanta, GA
    Current Employee - Physician Director, Informatics in Atlanta, GA

    I have been working at Kaiser Permanente full-time (more than 10 years)

    Pros

    Great people and lifestyle balance

    Cons

    limited upward mobility and constricted resourcing

    Recommends
    Neutral Outlook
  2.  

    Went from OK to Ummmm Okay I guess.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst II in Atlanta, GA
    Current Employee - Financial Analyst II in Atlanta, GA

    I have been working at Kaiser Permanente full-time (more than 3 years)

    Pros

    Very flexible and moving to a more centralized structure. Located in a great location and very intimate setting.

    Cons

    Benefits are being lessed, jobs are being phased out, promotions seem very unlikely.

    Recommends
    Positive Outlook
  3. 4 people found this helpful  

    Good benefits, poor upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coding Analyst in Atlanta, GA
    Former Employee - Coding Analyst in Atlanta, GA

    I worked at Kaiser Permanente full-time (more than an year)

    Pros

    The pay and benefits are good.

    Cons

    Terrible unethical upper management. Too set in old ways. The company needs new mangers, directors with new ideas with strong leadership. The managers take everything personal and if they don't like you, they would do anything to get you out of the door.

    Advice to ManagementAdvice

    Get rid of the whole top management staff and start over with people who are people oriented, has leadership skills, and truly care about the well being of the organization. HR is very crooked and have a lot of shady cover ups. They protect the dirt that managers and directors dishes out rather than getting rid of them. They do a lot of unethical stuff behind the CEO's back.

    No opinion of CEO
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  5. 2 people found this helpful  

    Conflicted Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Senior Financial Analyst in Atlanta, GA
    Current Employee - Lead Senior Financial Analyst in Atlanta, GA

    I have been working at Kaiser Permanente full-time (more than 3 years)

    Pros

    Work like balance and the pay is competitive

    Cons

    Nepotism is rampant. Leadership makes self centered organizational decisions.

    Advice to ManagementAdvice

    Stop being selfish leaders

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Disappointed: don't believe the hype! Wish I had never accepted offer: waste of time professionally

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physician in Atlanta, GA
    Current Employee - Physician in Atlanta, GA

    I have been working at Kaiser Permanente full-time (more than an year)

    Pros

    Great salary and benefits such as health insurance, 401k, and pension

    Cons

    Although the mission to strive for change, the culture does not support change. Any constructive criticism is ignored. System is very inefficient and disorganized. Members complain about their health care delivery and it is very dissatisifying. Evidence based medicine is not practiced. You are basically catering to members and admitting patients for social reasons and not acutely worsening medical issues. You do more clerical and busy work than any other job I have ever worked in. Doctors do the discharge appointments and all the reappariations or transfers. No room for autonomy.

    Advice to ManagementAdvice

    Use resources more wisely because wasted resources and disorganization is why the organization is in debt. Listen to your employees and try to make their work conditions better and listen to the members/patients and provide faster health care delivery. Make opportunities for career advancement. Need to make all providers have the same schedule and responsibilities; no nepotism or favoritism. Lack of communication and professionalism will be your downfall.

    Doesn't Recommend
    Negative Outlook
  7. 1 person found this helpful  

    Not recommended for long-term employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Atlanta, GA
    Former Employee - Operations Manager in Atlanta, GA

    I worked at Kaiser Permanente full-time (more than 5 years)

    Pros

    Great medical and retirement plans.

    Cons

    Senior management needs to turn over. If you are in middle management, expect to reapply for your job every 2-3 years because they reorganize constantly. They are a union shop, so all management decisions need to be approved by the union, which are the only ones who get steady pay increases. I worked there for over 5 years and saw one bonus because they consistently lose money in Georgia.

    Advice to ManagementAdvice

    Dump the union. Many union employees would have been terminated at other companies, but they know how the game is played. Customer satisfaction suffers because of bad employees, but it takes an act of Congress to get rid of them. Frustrating place to work because of this, especially if your performance is based partially on customer satisfaction scores.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 5 people found this helpful  

    Stifling Incompetence and Dysfunctional Leaders in Georgia Region

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Marketing in Atlanta, GA
    Current Employee - Sales and Marketing in Atlanta, GA

    I have been working at Kaiser Permanente full-time (less than an year)

    Pros

    A few great colleagues who want to learn and do more to advance KP's mission.

    Cons

    1. An astonishing bait and switch from the interview process to being brought on board. You will end up being hired and then not be allowed to do your job.

    2. There are a lot of threatened people here who fear the competence of others, which means you've got teams of incompetent people who are not held accountable for their own performance.

    3. You'll literally be told to be mediocre and to slow down your motivation to do your job well.

    4. You'll be discouraged from doing your best or exploring and presenting other ways to improve processes.

    5. You will not be allowed to interface with your cross functional colleagues around the nation without "permission" -- which really means that you are not trusted to do your job or to be an adult. Managers and directors here want to claim your successes no matter how small, and if they can't they'll get rid of you.

    6. You'll quickly tire of the politics that don't yield anything good or useful. You may even be told directly that you need to make your ideas seem like they are the ideas of others less competent than you-- instead of being supported by your leader.

    7. Many often end up reporting into an incompetent, so-called managers who lack professionalism. Some are even allowed to exercise their personal biases, dislikes, and jealousy against you.

    8. If you try to do your best, you'll literally be told NOT to, and you may be hated for being professional and articulate.

    9. If you come from Fortune 500 companies, are at the top of your game and try to share best practices that can benefit the business, you'll be told "we've never had anyone like you." You'll be told "we move slower than what you're used to." But you'll never be told that you can actually help improve things because you won't be allowed to do so.

    10. The marketing and sales departments have either lost or ousted highly competent people, but the common denominators in those situations are are a particular manager and director.

    11. In some departments, there are so-called managers that do not know anything (which would not be so bad if they knew how to lead and manage people and processes), yet they are allowed to remain and stifle others that are exceptionally talented and competent.

    12. Managers and directors are not hired due to their skills and knowledge -- they are hired because they are friends and family of others entrenched in the organization at higher levels, or because the region fears a discrimination lawsuit if they try to rid themselves of incompetent people who have been hanging on and collecting a paycheck with a sense of entitlement.

    Advice to ManagementAdvice

    Dr. Tyson,

    You need to seriously consider dismantling the Georgia region's sales and marketing departments and make them report into and follow the national sales and marketing functions; the staff could sit in the region but they need to be held accountable to those who set the pace nationally AND know what they are doing from a strategic level. There is some much redundancy, poor uncoordinated systems and waste! And, please take a hard look at the sales and marketing VPs you have in place right now: they have made some really bad business decisions in areas that are clearly not their forte, and they should step down. There are many reviews about them here and elsewhere -- including your own intranet.

    The Georgia region is wasting money when it comes to marketing and isn't following the right strategy and guidelines to maximize membership. People at the helm of this effort don't know what they are doing here and they don;t know how to activate and measure efforts, nor will they allow those that do know how to do so. This region is also known for harboring stagnant-minded, ill-adjusted and ill-informed staff who boldly cut down and stifle others outright when they speak up with good ideas or suggestions. There are several directors and managers who don't know how to make decisions, are contradictory and don't know what they are doing. But: they are very good actors. There are many in the region who want to see KP grow and know what to do, however the region often projects an attitude that suggests that following national's lead as much as possible for consistency while tailoring some efforts to the region is a bad thing.

    You should also know that there is an especially troubling manager who is so unprofessional that it shows daily in ignorant and inappropriate comments and conversations, very poor attitude when peers ask for assistance, lack of collaboration, dishonesty and plain old ignorance in conducting any kind of business, period. This person has actually lied on new (and old) staff and has consistently and purposely misrepresented various situations to manipulate them and others for her benefit. This person's lies and insecurities have cost several people their jobs in the recent span of two years. This person has made derogatory statements about the sexual preferences of others and forced two people out of the department on this basis, and it is known. This person also backbites the director of the department and other colleagues, talking about them behind their backs as if they are stupid or wrong for wanting to do their jobs well. Yet this ignorant, incompetent person remains! This person has stated that "winning" is most important to them, no matter the cost -- which is certainly a liability to you from a legal perspective. The day will come when the organization will be sued due to the actions and words of this individual. Check with the HR function to get a better sense of the risks to your organization in the form of bad managers and directors who do not know how to effectively manage, motivate or retain people.

    KP claims to be a culture of "nice" but it's really "nicely nasty" unless you know someone or have a cosign of someone who is liked despite their lack of skills and experience -- all very immature and unnecessarily political. You just can't keep claiming to want to help people thrive when you treat your own staff so very poorly.

    What a disappointment. I'll be moving on quickly.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    The corruption of the United Food Workers Union at KP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Practical Nurse in Atlanta, GA
    Former Employee - Licensed Practical Nurse in Atlanta, GA

    I worked at Kaiser Permanente full-time (more than 10 years)

    Pros

    KP does pay well and the benefits are good except the union, it provides no benefit.

    Cons

    The UFCW is a food union not a nursing or medical union. If anyone dares to question union leaders on why some of the items written in the contract are not followed, a campaign to push you out of KP begins. Even union stewards have been kicked out of the union for questioning how things are being done. Myself included.

    Advice to ManagementAdvice

    Pay more attention to the large number of slackers that just ride the wave of automatic raises and do as little as possible. Performance evaluations mean NOTHING if the raise you get is not because of your work performance. Especially at the Regional office. There is more chit chat among the cubes I often wondered how anyone got any work done.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Racial discrimination & blacklisted for standing up for your rights.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Moa in Atlanta, GA
    Former Employee - Moa in Atlanta, GA

    I worked at Kaiser Permanente full-time (more than an year)

    Pros

    Pay is in the top % for nurses however, you pay for it in the end.

    Cons

    Can't speak for the other states however, Georgia Kaiser Permanente is one of the worst places to work if you are Caucasian and/or believe in standing up for your rights. The moment you question authority you are blacklisted & it becomes only a matter of time before you are gone. The rules are different for every employee based on the color of your skin, who you know & how much ass you kiss. Poorly handled management track, you can literally move up 6 positions in a year if your skin is the right color or you kiss the right ass, doesn't matter how little experience or education you have. Once you have worked for KP no other respectable medical organization wants you so think twice before accepting a position.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Cares about members, moves slow like the government

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Atlanta, GA
    Current Employee - Account Manager in Atlanta, GA

    I have been working at Kaiser Permanente full-time (more than 3 years)

    Pros

    Kaiser cares about their members almost to a fault. High quality care. Tries to promote health and wellness with employees. Good room for growth at company - promotes from within. Has a pension program.

    Cons

    Getting anything done means crossing so much red tape. Too many talking heads, not easy to make decisions. Pay and 403b match is not as high as other insurances companies.

    Advice to ManagementAdvice

    Less VPs, more decisive action.

    Negative Outlook
    Approves of CEO

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