Kaiser Permanente

www.kaiserpermanente.org

Kaiser Permanente Reviews in Aurora, CO

Updated September 24, 2014
Updated September 24, 2014
1,865 Reviews
3.7
1,865 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
447 Ratings

Review Highlights

Pros
  • Allowed me to telecommute once a week so promoted a healthy work-life balance (in 158 reviews)

  • Great benefits - while I was there there was a very flexible work schedule (in 201 reviews)


Cons
  • Work life balance available to doctors; not the same for administrative staff (in 45 reviews)

  • Upper management is adept at finding new ways to run their best employees off (in 38 reviews)

More Highlights

11 Employee Reviews Back to all reviews

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  1.  

    KP is overall a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Aurora, CO
    Current Employee - Anonymous Employee in Aurora, CO

    I have been working at Kaiser Permanente full-time (more than 5 years)

    Pros

    Great benefits, strong culture and leadership, loyal members

    Cons

    Healthcare is rapidly changing and it can be a struggle to keep up with this fast pace industry

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Many people are on-the-job retired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Aurora, CO
    Former Employee - Director in Aurora, CO

    I worked at Kaiser Permanente full-time (less than a year)

    Pros

    Great experience as a patient of Kaiser! Great services offered and KP keeps in front and uses technology to the benefit of the patient.

    Cons

    It is not fast-paced at all. Many people appear to be hoping no one notices they don't work much. The expectations and the accountability are low. I am not sure how they provide such great patient care with what happens in the "back offices."

    Advice to ManagementAdvice

    Create a strong vision, hire motivated and driven people and hold them accountable for some lofty goals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Aurora, CO
    Former Employee - Anonymous Employee in Aurora, CO

    I worked at Kaiser Permanente full-time (more than 3 years)

    Pros

    There were some good people that worked there. Other than that, absolutely no pros.

    Cons

    Terrible leadership, unethical management team, terrible compensation, terrible benefits. I would not send my worst enemy to work for this terrible company. I worked here for almost 3 years and only found a handful of decent people. No training. Minimal work-life balance.

    Advice to ManagementAdvice

    Fire your entire management staff and under performing employees and start over.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Kaiser Permanente

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales & Account Management in Aurora, CO
    Current Employee - Sales & Account Management in Aurora, CO

    I have been working at Kaiser Permanente full-time (more than 8 years)

    Pros

    Stability, Union/Health Administration/Physician Partnership, Growth opportunities, Amazing!! Employee benefits. Community involvement. Valued as an employee. Flexibility to move to other regions and most of all part of something that makes a difference.

    Cons

    Kaiser Time ...Things do not always progress as quickly as one might wish they would. With in the walls of Kaiser Permanente change can take some time to happen, but when it does nothing stops us in quality, customer service, dedication and performance.

    Advice to ManagementAdvice

    Health Care Reform is just around the corner. Stepping up to the plate and recognizing where improvement is needed and continuing to stay strong in what we know best is the key to our success. KP needs to be more like a Chameleon ...and be ready for the unexpected as well as ready to change with the future.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Developer in Aurora, CO
    Current Employee - Database Developer in Aurora, CO

    I have been working at Kaiser Permanente full-time

    Pros

    The pay is good and the work is interesting

    Cons

    The company is very big and very disorganized. If I need to get something done or access to a system, no one knows how to request it. Local IT can't perform simple tasks, so they end up getting outsourced. Once it gets to India, simple tasks take months to complete.

    Doesn't Recommend
    No opinion of CEO
  7. 4 people found this helpful  

    Awful Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Aurora, CO
    Current Employee - Anonymous Employee in Aurora, CO

    I have been working at Kaiser Permanente

    Pros

    good benefits and good pay

    Cons

    Awful management; they get paid way too much to play politics all day; lots of favoritism and unequal treatment. Get rid of the 6 figure management and past the savings to the people that matter = the patients!

    Advice to ManagementAdvice

    Too many stuffed shirts; paid too much; get real!

    Doesn't Recommend
    Disapproves of CEO
  8. 2 people found this helpful  

    Overall a very poor experience. Management in the EMR department is awful and the senior director needs to be fired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Project Manager in Aurora, CO
    Former Employee - Senior Project Manager in Aurora, CO

    I worked at Kaiser Permanente

    Pros

    Overall nice people except for the senior director and HR is very difficult to work with.

    Cons

    1) Very low salaries.
    2) Poor management
    3) Senior directors do not know the amount of work their employees are actually doing.
    4) They do not know how to do resource allocations.
    5) The physicians run the company. If they say do something, everyone jumps right on it even if it is not the most logical or strategic decision.
    6) No strategic planning.

    Advice to ManagementAdvice

    Spend more time understanding what your employees are working on and get to know them. Work on resource allocations and planning the work versus waiting till something happens to take action. Look at the senior director in the EMR department and her management skills.

    Doesn't Recommend
    Disapproves of CEO
  9. 2 people found this helpful  

    Kaiser Permanente is a good place to work if yoiu know people in management. That is the only way you will move up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Member Services Representative in Aurora, CO
    Current Employee - Member Services Representative in Aurora, CO

    I have been working at Kaiser Permanente

    Pros

    benefits are very good and cheap.

    Cons

    like high school. Management was not organized.

    Advice to ManagementAdvice

    give qualified employees a chance to move up.

    No opinion of CEO
  10.  

    KP Medical delivery and IT fabulous, KP Admin and IT lousy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Aurora, CO
    Current Employee - Anonymous Employee in Aurora, CO

    I have been working at Kaiser Permanente

    Pros

    Electronic health records and medical delivery system is far superior than any other insurance carrier/medical provider and KP has set the benchmark. Online capabilities for members is amazing.

    Cons

    Unions are problematic, union employees have little to no incentive to get things done in a timely fashion, nor do they work outside their set list of duties. Rarely do they go above and beyond. Computer system on administrative side is archiach and needs a complete overhaul.

    Advice to ManagementAdvice

    Invest some profits in the administrative computer system. Develop systems that integrate and can upload, download, import, export, etc... The lack of system integration between departments is ridiculously inefficient and wastes time and money.

    No opinion of CEO
  11.  

    goals too high

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales in Aurora, CO
    Former Employee - Sales in Aurora, CO

    I worked at Kaiser Permanente

    Pros

    good beneftts cane work from home

    Cons

    union workers /non union workers in same department does not work

    Advice to ManagementAdvice

    Get leadership in sales that has worked in the field. Treat people with respect

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