Kaiser Permanente

  www.kaiserpermanente.org
  www.kaiserpermanente.org
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Kaiser Permanente Reviews in Portland, OR

Updated September 7, 2014
Updated September 7, 2014
1,632 Reviews
3.6
1,632 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
338 Ratings

Review Highlights

Pros
  • Some opportunity for work life balance depending on your superior (in 136 reviews)

  • Great benefits - while I was there there was a very flexible work schedule (in 175 reviews)


Cons
  • There is no "work life balance" at Kaiser, contrary to the expressed platitude (in 36 reviews)

  • Upper management is adept at finding new ways to run their best employees off (in 35 reviews)

More Highlights

39 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst  in  Portland, OR
    Current Employee - Senior Business Analyst in Portland, OR

    I have been working at Kaiser Permanente full-time for more than a year

    Pros

    Very collaborative with a strong focus on health and doing the best thing for the patient and their family. They're very focused on supporting your health as well, including a healthy work-life balance.

    Cons

    It is healthcare, so there's always more to do than there are resources to get it all done. However, I've never had an issue here with everything being the "top prioirty," so there is understanding that it can't all be done at once.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Progressive company hampered by bureaucratic business people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Kaiser Permanente full-time for more than 10 years

    Pros

    Progressive values
    Great people
    Excellent benefits
    Integrated care delivery system

    Cons

    Bureaucrats who understand nothing about delivering frontline health care run the show - they talk a good game about 'quality of care' but all decisions reflect the bottom line, always - members' needs are never at the forefront of their thinking

    Reduced access to resources and understaffing are chronic - staff constantly pushed for more productivity with less resources, increasing trend to reduce local non-frontline personnel (I.e. Billing, HR) in favor of centralized national ones or electronic process (I.e. Eliminate patient check in staff with electronic kiosks)

    Terrible middle managers (absolutely terrible) - unqualified nurse managers oversee more capable staff

    Change is a constant, new ideas promoted before the old ones have been worked out, always think they're reinventing the wheel

    Tense labor-management environment undergirds everything in the organization

    No opinion of CEO
  3.  

    Rather not say

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Entry  in  Portland, OR
    Former Employee - Data Entry in Portland, OR

    I worked at Kaiser Permanente full-time for more than 5 years

    Pros

    very flexible with personal issues. there values are good

    Cons

    Management need more training. Also stop moving management to one department to another when they are an problem to other departments

    Advice to ManagementAdvice

    Management need more training on Diversity and handling situation when needing to be corrected.

    Recommends
    Positive Outlook
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  5.  

    Was in Computerworld's 2012 top 20 Best places to work in IT.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Kaiser Permanente full-time for more than 10 years

    Pros

    A chance to be a part of what healthcare should be in America. Great benefits, good work environment and with its size, there are opportunities for career development and growth.

    Cons

    Weak IT executive leadership is allowing decisions to be based upon politics instead of driving towards best practices and solutions. Difficult relationships between some of the departments and business units.

    No opinion of CEO
  6. 2 people found this helpful  

    Good pay and benefits--generally bad management and twisted priorities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Confidential  in  Portland, OR
    Current Employee - Confidential in Portland, OR

    I have been working at Kaiser Permanente part-time for more than 8 years

    Pros

    Great pay and benefits.

    Cons

    Money comes first, patients last
    A whole lot of favoritism
    Following their "direction" for reporting will result in retaliation
    Their new "anti-bullying" module is a joke-- if you follow it you will suffer
    Promotions based on who you know, not skill

    Advice to ManagementAdvice

    Be more professional and put patients first. Profits are nice but should be secondary to the health of the patients.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Frustrating and exhausting working for this organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Kaiser Permanente full-time for more than 5 years

    Pros

    Good benefits and good starting salary.

    Cons

    Working for Kaiser is like working for the government: It pays the bills but is less than rewarding. Financial rewards are not based upon personal performance. If you are a non-union Health Plan employee annual salary increases do not keep pace with inflation and everyone receives the same 1.5% regardless of contribution. There is no "work life balance" at Kaiser, contrary to the expressed platitude. Management is definitely top down and results in many inefficiencies due to a lack of rank and file participation in process decisions. Kaiser is the typical large corporation that cannot foster anything entrepreneurial without ultimately crushing it in bureaucratic red tape and a desire to force every productive square peg into an inappropriate round hole.

    Advice to ManagementAdvice

    In today's challenging financial environment, management needs a new appreciation for individual employee productivity. They need to develop a personal performance reward system that distinguishes top performers throughout the organization. Stop advertising work life balance until there is truly an opportunity for employees to experience this. If a sector of the organization exhibits entrepreneurial behavior and success, STOP TRYING TO MAKE IT LOOK EXACTLY LIKE OTHER DISSIMILAR BUSINESS UNITS. LET IT THRIVE.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy  in  Portland, OR
    Current Employee - Pharmacy in Portland, OR

    I have been working at Kaiser Permanente full-time for more than 5 years

    Pros

    benefits, culture, service, salary, long term

    Cons

    upward mobility, many rules, complex business role model.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    dentist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dentist  in  Portland, OR
    Current Employee - Dentist in Portland, OR

    I have been working at Kaiser Permanente part-time for more than 10 years

    Pros

    good salary. Able to fully control decisions related to patient care

    Cons

    hard work. Large corporate politics

    Advice to ManagementAdvice

    consult with your providers before big decisions are made

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Great culture and an innovative company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager  in  Portland, OR
    Former Employee - IT Project Manager in Portland, OR

    I worked at Kaiser Permanente as a contractor for more than a year

    Pros

    Wonderful people that truly enjoy their jobs. From the IT departments to the clinical staff most of them are friendly and follow the values and mission of KP.

    Cons

    lower salaries and remote work isn't something that is encouraged.

    Advice to ManagementAdvice

    higher industry standard salaries would help encourage and retain employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Lacking strategic direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager  in  Portland, OR
    Former Employee - Program Manager in Portland, OR

    I worked at Kaiser Permanente as a contractor for more than a year

    Pros

    Not long hours. Good benefits. Generally friendly people. Centrally located to downtown.

    Cons

    Departmentalized. Leadership lacks strategic direction. Too many failed projects. High turnover.

    Advice to ManagementAdvice

    Figure out your priorities. Focus on the essential few projects and think more strategically rather than reactionary.

    Doesn't Recommend
    Disapproves of CEO

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