Kaiser Permanente Reviews

Updated March 27, 2015
48 reviews filtered by
  • Portland, OR
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3.6
48 Reviews
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Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
499 Ratings

48 Employee Reviews

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  1. Kaiser Permanente review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Portland, OR
    Current Employee - Senior Manager in Portland, OR

    I have been working at Kaiser Permanente

    Pros

    excellent benefits and great career opportunity

    Cons

    very bureaucratic and tough to accomplish goals

    Recommends
    Positive Outlook
    Approves of CEO
  2. Extremely large organization operating in a highly visible arena focused on being the leader in affordable healthcare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager in Portland, OR
    Current Employee - Finance Manager in Portland, OR

    I have been working at Kaiser Permanente

    Pros

    Mission and vision, commitment to affordability

    Cons

    The larger the organization sometimes the slower decisions to action occur

    Advice to ManagementAdvice

    Consistency in care delivery is a cornerstone. Diversity by labor union adds complexity and increases costs.

    Recommends
    Positive Outlook
  3. Management does not hold people accountable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inpatient Care Coordinator in Portland, OR
    Current Employee - Inpatient Care Coordinator in Portland, OR

    I have been working at Kaiser Permanente full-time (more than 8 years)

    Pros

    Kaiser is a leader in healthcare, and a model for Universal healthcare in this country. They offer excellent pay and benefits. There are lots of clinics and types of jobs, from bedside nursing to research.

    Cons

    Strong unions protect the under performers. Management can be short-sighted and often changes to a new plan before the current plan has been fully implemented. Organizational change is exceedingly slow.

    Advice to ManagementAdvice

    Hold people accountable for performance and encourage high achievement and professionalism.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful

    great salary/benefits, bad bureaucracy and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Portland, OR
    Former Employee - Marketing in Portland, OR

    I worked at Kaiser Permanente full-time (more than a year)

    Pros

    Easy to believe in the mission and work; great salary and the benefits are hard to beat (union-negotiated to the benefit of all)

    Cons

    Bureaucracy reigns supreme; some unreasonable managers

    Advice to ManagementAdvice

    Micromanaging is for small minds. You hire some of the best, why not let your people shine?

    Recommends
    Neutral Outlook
  6. 1 person found this helpful

    Great place to work Excellent salary and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Health Information Technician II in Portland, OR
    Former Employee - Health Information Technician II in Portland, OR

    I worked at Kaiser Permanente full-time (more than 10 years)

    Pros

    Competitive salary and benefits. Compassionate people to work for and with Excellent on the job training.

    Cons

    Sometimes the demands of the work flow exceeds the staff's ability to meet deadlines

    Advice to ManagementAdvice

    Management is fine. Keep listening to your team and stay abreast of department needs.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful

    Training issues and poorly trained management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advice Nurse in Portland, OR
    Former Employee - Advice Nurse in Portland, OR

    I worked at Kaiser Permanente

    Pros

    Great insurance (just stay healthy). Great pay. Needed a lot of help from staff to cover shifts and little support for family leave. Union membership was a plus. Most coworkers were lovely. Potlucks all the time were very enjoyable.

    Cons

    Management did not address hostile work environment and are aware of certain employee who harass but do nothing about them. Protocol is supposed to be used but many instances where there was no protocol to cover and nurses were reprimanded if suggesting anything Kaiser didn't agree with such as suggesting to see a Naturopath. Be careful advocating for patients as there a fine line between sending the doctor a message and advising patients to seek an advocate. Hard to get approved for time off including vacations.

    Advice to ManagementAdvice

    If staff put in extra time to help, then need time off for family, illness, treat them humane when they come back to work. When they work overtime to catch up as well as help out, try not to throw them under the bus to make yourself look better. Realize everyone is human and under stress and exhaustion do make slight errors. Scent the good rather than the occsionl mistake. Don't make employees feel threatened if their call times go down when they are quitting smoking or dealing with family emergencies. Ask yourself how you would like to be treated. Should you be given a second chance? Should you only have your down days judged? Would you treat kids this wy when you were five years old on the playground and if not, why are you doing it now?

    Recommends
    Positive Outlook
  8. Case management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager in Portland, OR
    Current Employee - Case Manager in Portland, OR

    I have been working at Kaiser Permanente full-time (more than 5 years)

    Pros

    Excellent pay and benefits. innovative company, that needs to offer more integrative medicine to staff and patients.

    Cons

    Work life balance not always available. Many part time positions have gone Full time and many positions are not flex. rare telecommuting options

    Advice to ManagementAdvice

    Keep things simple. Monitor for overlap of tasks such as too many employees doing same thing which is not effective.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Strong Patient Focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Kaiser Permanente full-time (more than 10 years)

    Pros

    I love the mission of this company!

    Cons

    Dichotomy in reporting structure can make decision making difficult and time consuming.

    Advice to ManagementAdvice

    Address the management structure to improve morale of front-line managers and supervisors.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Portland, OR
    Current Employee - Senior Business Analyst in Portland, OR

    I have been working at Kaiser Permanente full-time (more than a year)

    Pros

    Very collaborative with a strong focus on health and doing the best thing for the patient and their family. They're very focused on supporting your health as well, including a healthy work-life balance.

    Cons

    It is healthcare, so there's always more to do than there are resources to get it all done. However, I've never had an issue here with everything being the "top prioirty," so there is understanding that it can't all be done at once.

    Recommends
    Positive Outlook
    Approves of CEO
  11. Progressive company hampered by bureaucratic business people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Kaiser Permanente full-time (more than 10 years)

    Pros

    Progressive values
    Great people
    Excellent benefits
    Integrated care delivery system

    Cons

    Bureaucrats who understand nothing about delivering frontline health care run the show - they talk a good game about 'quality of care' but all decisions reflect the bottom line, always - members' needs are never at the forefront of their thinking

    Reduced access to resources and understaffing are chronic - staff constantly pushed for more productivity with less resources, increasing trend to reduce local non-frontline personnel (I.e. Billing, HR) in favor of centralized national ones or electronic process (I.e. Eliminate patient check in staff with electronic kiosks)

    Terrible middle managers (absolutely terrible) - unqualified nurse managers oversee more capable staff

    Change is a constant, new ideas promoted before the old ones have been worked out, always think they're reinventing the wheel

    Tense labor-management environment undergirds everything in the organization

    No opinion of CEO

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