Kaiser Permanente

  www.kaiserpermanente.org
  www.kaiserpermanente.org
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Kaiser Permanente Reviews

Updated September 21, 2014
Updated September 21, 2014
1,632 Reviews
3.6
1,632 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
338 Ratings

Review Highlights

Pros
  • Some opportunity for work life balance depending on your superior (in 136 reviews)

  • Great benefits - while I was there there was a very flexible work schedule (in 175 reviews)


Cons
  • There is no "work life balance" at Kaiser, contrary to the expressed platitude (in 36 reviews)

  • Upper management is adept at finding new ways to run their best employees off (in 35 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 13 people found this helpful  

    Old school thinking will lead to stagnant growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Non-clinical services coordinator  in  Oakland, CA
    Current Employee - Non-clinical services coordinator in Oakland, CA

    I have been working at Kaiser Permanente full-time for more than 3 years

    Pros

    +Great health benefits
    +Stable company that has long history
    +Well known and large in size
    +Ahead of its competitors
    +Able to leverage technology
    +Able to adapt to changes

    Cons

    -Even when you're more competent, highly skilled and has great potentials, hiring managers will go with "experience and previous title on paper". Sadly, in KP it is not what you know, but who you know.

    -KP can't assess talent and won't grow its new work force (less than 5 years of services at KP). They sometimes hire from the outside for people with the "right" experience.

    -Lack of training programs and opportunities for new work force (less than 5 years of services at KP)

    -Horrible recruitment services. If you apply from the outside, you know how much of a black hole it is to apply on kp.org. It is not that much if you're a current employee applying to internal positions. Most KP recruiters are not helpful or friendly.

    -Pay raises are very little and are capped out at a certain percentage each year.

    -Each department is slow to make changes due to its large size and bureaucratic nature

    -Lazy, and incompetent employees still allow to work, causing headaches for other dedicated, hard working, and competent employees.

    Advice to ManagementAdvice

    Listen more to ideas from your employees when they identify problems and risks that need to be addressed. Also, change your way of assessing and recognizing your talented and skillful workforce. Provide more opportunities to train and develop your newer employees to promote loyalty. Need to get rid of leeches aka lazy, incompetent, and not dedicated employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Started off promising, but then you get to know the culture of the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service  in  Corona, CA
    Current Employee - Customer Service in Corona, CA

    I have been working at Kaiser Permanente full-time for more than 8 years

    Pros

    The pay is great.
    Union helps more often than not.

    Cons

    You have to be related of their best friend to get promoted.
    Management is just a bunch of old women with no degrees, just mothering, I mean, management experience.

    Advice to ManagementAdvice

    You should really do a better job with hiring middle management. They don't know what they're doing.

    Recommends
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    love the place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaiser Permanente

    Pros

    KP is really the right model in healthcare and has such potential to solve the issues for America
    focus on people and the members
    looks of opportunity to take different roles within the company

    Cons

    really large and sometimes takes a long time to get things done
    like any large company there are political issues to navigate

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Digital Services Group - Pleasanton

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  Pleasanton, CA
    Current Employee - Product Manager in Pleasanton, CA

    I have been working at Kaiser Permanente full-time for more than 5 years

    Pros

    Dedicated people, products that people really use and depend on, some great innovations. Committed to user-centered design. Benefits are quite good and vacation really adds up.

    Cons

    People are stressed so the work culture suffers - people are too busy to say hello. lip service to work/life balance, frequent re-orgs with no apparent gain, salaries tend to be lower than similar jobs in for-profits.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Desktop Support Lead  in  Pasadena, CA
    Current Employee - Desktop Support Lead in Pasadena, CA

    I have been working at Kaiser Permanente full-time for more than 10 years

    Pros

    Pros are salary and benefits

    Cons

    Desktop support department is Union based and run by a some very unprofessional management teams. Work life balance is not as the company dictates and growth is quite difficult within the Desktop Support group.

    Advice to ManagementAdvice

    MORAL IS AT ITS WORST FOR DESKTOP SUPPORT AND FAVORITISM RUNS RAMPID. RACISM IS STRONG IN REGIONAL OFFICES WITHIN THE ESC DEPARTMENT. CONSIDER MAKING CHANGES

    Recommends
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    An excellent organization for Cyber Security Professionals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Security Engagement Consultant  in  Pleasanton, CA
    Current Employee - Security Engagement Consultant in Pleasanton, CA

    I have been working at Kaiser Permanente as a contractor for less than a year

    Pros

    Company infuses a lot of budget towards emerging technologies, tools and processes. There is innovation at its peak and there is no other health care industry like Kaiser that has such superior Cyber Security Response at its forte.

    Cons

    Same old office politics

    Advice to ManagementAdvice

    Time to build Security Solutions that can be offered to the entire Health Care industry. There is so much talent in the company that can produce a low cost but effective Security Assurance solution to healthcare organizations worldwide.

    Recommends
    Approves of CEO
  8.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaiser Permanente for more than 3 years

    Pros

    Great place to work. Leadership is employee friendly. Good benefits. Relax work atmosphere.

    Cons

    Since the work atmosphere is relax, sometimes things get long to be implemented.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Kaiser

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaiser Permanente

    Pros

    Great culture and treat employees as if they matter.

    Cons

    Extremely large company, one can get lost in the mix.

  10.  

    You learn a lot. They are very strict, everyone is hardworking. they over work you. There's a lot of bureaucracy politic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaiser Permanente as a contractor

    Pros

    Benefits, good reputation, experience, hard working staff

    Cons

    Too much work, politics,politics,politics, upper management

    Advice to ManagementAdvice

    Management is not in touch with what happens on the field and has a complete disregard of what employees want or feel. What's with the excessive micromanagement- kaiser on sunset-especially a particular department director that I shall not name

    Recommends
  11.  

    Good company going through massive change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications Consultant  in  Oakland, CA
    Current Employee - Communications Consultant in Oakland, CA

    I have been working at Kaiser Permanente full-time for more than 5 years

    Pros

    Very mission-driven organization. Many very good people who are passionate about their work. For the most part KP encourages work-life balance.

    Cons

    Some unnecessary internal turf wars. The key to landing a good situation within KP is finding a group that's healthy and productive, and that supports work-life balance. Health care reform is putting pressure on the organization in many ways. Related: a wave of staff cuts has begun and it won't end soon.

    Advice to ManagementAdvice

    Make time to meet with all staff one-on-one. Take staff concerns seriously when real issues are raised.

    Recommends
    Neutral Outlook
    Approves of CEO

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