Kaiser Permanente

  www.kaiserpermanente.org
  www.kaiserpermanente.org

Kaiser Permanente Reviews

Updated October 29, 2014
Updated October 29, 2014
1,718 Reviews
3.6
1,718 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
377 Ratings

Review Highlights

Pros
  • Allowed me to telecommute once a week so promoted a healthy work-life balance (in 153 reviews)

  • Great benefits - while I was there there was a very flexible work schedule (in 194 reviews)


Cons
  • There is no "work life balance" at Kaiser, contrary to the expressed platitude (in 43 reviews)

  • Upper management is adept at finding new ways to run their best employees off (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 26 people found this helpful  

    Old school thinking will lead to stagnant growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Non-clinical services coordinator in Oakland, CA
    Current Employee - Non-clinical services coordinator in Oakland, CA

    I have been working at Kaiser Permanente full-time (more than 3 years)

    Pros

    +Great health benefits
    +Stable company that has long history
    +Well known and large in size
    +Ahead of its competitors
    +Able to leverage technology
    +Able to adapt to changes

    Cons

    -Even when you're more competent, highly skilled and has great potentials, hiring managers will go with "experience and previous title on paper". Sadly, in KP it is not what you know, but who you know.

    -KP can't assess talent and won't grow its new work force (less than 5 years of services at KP). They sometimes hire from the outside for people with the "right" experience.

    -Lack of training programs and opportunities for new work force (less than 5 years of services at KP)

    -Horrible recruitment services. If you apply from the outside, you know how much of a black hole it is to apply on kp.org. It is not that much if you're a current employee applying to internal positions. Most KP recruiters are not helpful or friendly.

    -Pay raises are very little and are capped out at a certain percentage each year.

    -Each department is slow to make changes due to its large size and bureaucratic nature

    -Lazy, and incompetent employees still allow to work, causing headaches for other dedicated, hard working, and competent employees.

    Advice to ManagementAdvice

    Listen more to ideas from your employees when they identify problems and risks that need to be addressed. Also, change your way of assessing and recognizing your talented and skillful workforce. Provide more opportunities to train and develop your newer employees to promote loyalty. Need to get rid of leeches aka lazy, incompetent, and not dedicated employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 15 people found this helpful  

    Started off promising, but then you get to know the culture of the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Corona, CA
    Current Employee - Customer Service in Corona, CA

    I have been working at Kaiser Permanente full-time (more than 8 years)

    Pros

    The pay is great.
    Union helps more often than not.

    Cons

    You have to be related of their best friend to get promoted.
    Management is just a bunch of old women with no degrees, just mothering, I mean, management experience.

    Advice to ManagementAdvice

    You should really do a better job with hiring middle management. They don't know what they're doing.

    Recommends
    Negative Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    Good company, depends on what department you work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Performance Improvement Consultant in Oakland, CA
    Former Employee - Performance Improvement Consultant in Oakland, CA

    I worked at Kaiser Permanente full-time (more than an year)

    Pros

    Good Benefits, work-life balance, good salary, nice bonus at end of year, trying to reward employees, large company so many opportunities to move across if inclined

    Cons

    Management promoted within based on "relationships" so they are most likely not prepared to be in a leadership role. Lack of training, mentoring and guidance results in a miserable environment for everybody.

    Advice to ManagementAdvice

    Choose management carefully as they can make or break company culture

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Best Place to Work for IT 6 Years In A Row

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance Technical Lead in Cleveland, OH
    Former Employee - Quality Assurance Technical Lead in Cleveland, OH

    I worked at Kaiser Permanente full-time (more than 10 years)

    Pros

    Great benefits, flexible schedule, professional co-workers. The work is interesting, there are opportunities for training and tuition reimbursement. Team work is highly emphasized and rewarded, but also, individual effort is recognized.

    Cons

    Too many reorgs that get rid of good people; lower level management not always supported all the way up the chain of command;
    Work-life balance not easy to maintain if you are dedicated since often times the human resources are not great enough for the task at hand, and you have to make up for it with lots of (unpaid) overtime.

    They have a great performance measurement system, but they managers are hindered in being able to assign the actual yearly measurement upon which awards are based because they are only allowed to assign so many 5's (the best) and are required to assign on a bell curve. So, if they have a great team and they all are equal in their contributions, some managers end up 'taking turns' from year to year to give the good #'s rather than being able to reward the excellent team all at once, as they've earned.

    Advice to ManagementAdvice

    Don't throw out your good people with a wealth of business/company knowledge

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Working for this company has given me a well rounded experience in the healthcare field.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Nursing Assistant in San Diego, CA
    Former Employee - Certified Nursing Assistant in San Diego, CA

    I worked at Kaiser Permanente full-time (more than an year)

    Pros

    I had the best experience working with this employer. The worked as a team, excellent work ethics, care for the their employees, health conscience, and very safety oriented.

    Cons

    Moving to a better position.

    Advice to ManagementAdvice

    To become more aquainted with those they manage.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good Company if flex time desired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Burbank, CA
    Current Employee - Senior Business Analyst in Burbank, CA

    I have been working at Kaiser Permanente full-time (more than 3 years)

    Pros

    Flex hours, large organization so can easily change jobs, good medical benefits

    Cons

    Have to work a year before 401k match

    Recommends
  8.  

    Great Benefits, Good culture, one bad manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager in Pasadena, CA
    Former Employee - IT Manager in Pasadena, CA

    I worked at Kaiser Permanente full-time (more than 3 years)

    Pros

    It was a great place to work with great people.

    Cons

    Unfortunately I ended up with a bad manager and had to move on to get away.

    Advice to ManagementAdvice

    Pay attention to whom you promote.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Registered Nurse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse in San Diego, CA
    Former Employee - Registered Nurse in San Diego, CA

    I worked at Kaiser Permanente part-time (more than 3 years)

    Pros

    Excellent salary and benefits. Among the better hospitals I've worked for.

    Cons

    Union fees can be high.

    Recommends
  10.  

    Kaiser Permanente internships

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Oakland, CA
    Current Employee - Intern in Oakland, CA

    I have been working at Kaiser Permanente as an intern (less than an year)

    Pros

    - Competitive pay
    - Good exposure for networking opportunities
    - Definitely easier to get a full-time job at KP after doing an internship

    Cons

    - Challenging at times to level with manager
    - Internships can be tedious, repetitive work
    - Difficult to stand out at times when there are 50+ interns working in the same office

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Oakland, CA
    Former Employee - Intern in Oakland, CA

    I worked at Kaiser Permanente as an intern (less than an year)

    Pros

    Being a well known HMO, Kaiser is a great place to get some healthcare experience. They hire within, so once you get your foot in the door and do the work, you will be considered for other opportunities. Potential growth opportunities, great work life-balance and compensation.

    Cons

    Older workforce, decisions are made slowly. Apart from these things, a great company to work for. Most of the office locations are located in California with a few satellite locations across the country, so if you don't intend of living in California or the other 3/4 states, there are no opportunities for you.

    Recommends
    Approves of CEO

Work at Kaiser Permanente? Share Your Experiences

Kaiser Permanente

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.