Kaiser Permanente Reviews

Updated July 3, 2015
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3.7
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Recommend to a friend
Approve of CEO
Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
550 Ratings

Pros
  • Some opportunity for work life balance depending on your superior (in 158 reviews)

  • Great benefits - that's about it (in 201 reviews)

Cons
  • Doesn't practice work life balance (in 45 reviews)

  • Terrible unethical upper management (in 38 reviews)

More Pros and Cons

2,134 Employee Reviews

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  1. Helpful (26)

    Better than the Blues....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Manager in Oakland, CA
    Current Employee - Senior Program Manager in Oakland, CA

    I have been working at Kaiser Permanente full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - Working for a not-for-profit that behaves as a not-for-profit that is focused on the care and health of its members
    - While Health Care industry is not a trend setter in general, KP within HealthCare is fairly innovative and is known in HS as a leader in electronic medical records, web self service, and data mining for health care research
    - Good benefits (essentially free family health care and dental, above average vacation time, decent 401k (5% of salary fully funded), decent pension and retirement health care

    Cons

    - Provide market based salaries with yearly raises that at least keep pace with inflation
    - Very regulatory and compliance focused work environment (the nature of the industry)
    - Limited promotion opportunities
    - Health Care salaries are below market and KP is no exception...the benefits though are above market.
    - IT personnel seem to work a lot of hours for below market pay
    - Exec Directors, VPs, etc have very high pay for a not-for-profit
    - Too many "stakeholders" and "cooks" which slows delivery / results


  2. Best Healthcare Provider in U.S.A.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaiser Permanente full-time (More than 8 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Excellent care provided if you're willing to be your own advocate. Excellent benefits & pay.

    Cons

    Customer Service has taken a major downturn as KPNW insurance services are being relocated outside of Portland, OR.

    Advice to Management

    Bring insurance services back to Portland, OR as soon as possible! Talking to current members (myself included), the empathetic customer service is gone since the relocation!


  3. MA

    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Kaiser Permanente full-time

    Pros

    Too may to share to the public

    Cons

    None. Kaiser Permanente is an awesome organization.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (5)

    Great ideas, shaky follow-through

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Kaiser Permanente full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Competitive salary and benefits, friendly coworkers who are not only great at their jobs but are also fun to work with.

    Cons

    Upper management has great ideas but doesn't lead down, so production processes seem unnecessarily byzantine and slow.

    Advice to Management

    Please back off from Agile and the myth of "self empowered" teams. We need leaders who make decisions and make sure processes and technologies support the business, not ones who assume the house elves are going to clean up messes magically.


  6. Very good Bay Area healthcare organization

    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Lead Business Consulting Analyst in Oakland, CA
    Current Employee - Lead Business Consulting Analyst in Oakland, CA

    I have been working at Kaiser Permanente

    Approves of CEO
    Approves of CEO

    Pros

    Great mission, pretty good pay

    Cons

    Highly political and fragmented organization


  7. Helpful (8)

    It is a good place to work if you have no ambition to move up.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaiser Permanente

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Kaiser offers good benefits and job security. They are customer service driven which keeps the members happy and satisfied. Doctors are very nice.

    Cons

    No opportunity for growth no matter how hard an employee works and shows capacity.

    Advice to Management

    Don't underestimate employees capacity. There are employees that can do a better job than some managers that don't even know computers and are extremely dependable on the assistants.


  8. Helpful (1)

    New Hire

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Nurse Manager in Modesto, CA
    Current Employee - Assistant Nurse Manager in Modesto, CA

    I have been working at Kaiser Permanente part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Well known company with a positive image within many communities. Encourage personal and professional growth within the company. Competitive salary.

    Cons

    Difficult to weed out employees that are poor and negative performers.

    Advice to Management

    Provide and encourage team building within department .


  9. Executive Assistant/Board Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakland, CA
    Former Employee - Anonymous Employee in Oakland, CA

    I worked at Kaiser Permanente (More than 10 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great company to work for. Good compensation

    Cons

    Human Resource Department is disfuncdional


  10. Nice place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Surgical Tech in Redwood City, CA
    Former Employee - Surgical Tech in Redwood City, CA

    I worked at Kaiser Permanente full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Staff is very friendly and mostly supportive of each other. Plenty of opportunities for over time. Union benefits and representation.

    Cons

    Although the staff was friendly, they could get clique-y. A few of the departments were judgemental of others even though they were doing the same job in another location of the hospital.


  11. Pharmacy Assistant

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaiser Permanente

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    They have the most competitive pay with some of the best benefit packages include within compensation

    Cons

    There are no real cons in my opinion about this company. I would however recommend that you do your research before you sign up with the company and review the union handbooks.

    Advice to Management

    Keep doing the great job that you guys are doing. You guys are wonderful and stop working so damn hard for us.



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