Kaiser Permanente

www.kaiserpermanente.org
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Kaiser Permanente Reviews

Updated March 3, 2015
Updated March 3, 2015
1,943 Reviews
3.7
1,943 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
476 Ratings

Review Highlights

Pros
  • Allowed me to telecommute once a week so promoted a healthy work-life balance (in 158 reviews)

  • Great benefits - while I was there there was a very flexible work schedule (in 201 reviews)


Cons
  • Work life balance available to doctors; not the same for administrative staff (in 45 reviews)

  • Upper management is adept at finding new ways to run their best employees off (in 38 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Becoming very corporate, but still a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Oakland, CA
    Former Employee - Manager in Oakland, CA

    I worked at Kaiser Permanente full-time (more than 10 years)

    Pros

    People and culture, especially at the medical centers
    Large, diverse company with many avenues for career movement
    Pride in being part of a company that is a model for national health care

    Cons

    Has become more cut throat / corporate in the past 5-10 years; multiple waves of staff cuts, outsourcing of jobs
    May have become too big for its own good--decisions and execution are slow and complicated
    Culture that rewards overly risk-averse behavior, mediocre performance

    Advice to ManagementAdvice

    Promote from within.

    Recommends
    Positive Outlook
  2. 4 people found this helpful  

    An organization that I'm proud of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Oakland, CA
    Current Employee - Director in Oakland, CA

    I have been working at Kaiser Permanente full-time (more than 3 years)

    Pros

    It's great to work in an environment where everyone really believes in the mission and values, and you feel like you're having a positive impact on U.S. healthcare.

    Cons

    The lack of a performance management culture and clear career paths can be really frustrating, as poor performing individuals stick around (or are even promoted!) and career advancement for high performers can stall. Also many people seem afraid to openly disagree with/disappoint more senior leaders, which can result in "hiding" bad news until problems become acute

    Advice to ManagementAdvice

    The culture of fear is set at the top, and needs to change if KP is going to thrive. Also to really change the culture, be more supportive of career paths that cross organizational siloes, including between the medical groups and health plan/hospitals.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Wonderful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician in Lakewood, CO
    Current Employee - Certified Pharmacy Technician in Lakewood, CO

    I have been working at Kaiser Permanente full-time (less than a year)

    Pros

    Good pay and fellow coworkers

    Cons

    The hours and how late the pharmacy is open now

    Recommends
    Positive Outlook
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  5.  

    Great benefits and wages

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaiser Permanente

    Pros

    Wages or above average and there is a good Benefits package

    Cons

    Many layers of managers
    Starting to focus on money over patient care

    Recommends
    Positive Outlook
    Disapproves of CEO
  6.  

    Assistant Specialist for multiple directors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Pasadena, CA
    Current Employee - Administrative Assistant in Pasadena, CA

    I have been working at Kaiser Permanente

    Pros

    The benefits. Also my bosses are extremely supportive and laid back.

    Cons

    The salary seems a bit low.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Promoting within the SEIU-UHW union

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dme Coordinator in Walnut Creek, CA
    Current Employee - Dme Coordinator in Walnut Creek, CA

    I have been working at Kaiser Permanente full-time (more than 3 years)

    Pros

    Job security is high, training in comprehensive.

    Cons

    Trying to acquire a knew position within the union is only based on seniority and not merit.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Fun, open and good people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaiser Permanente

    Pros

    Good people, open and friendly environment.

    Cons

    Software and computers are not up-to-date.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Genetic counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Genetic Cousnelor in San Jose, CA
    Current Employee - Genetic Cousnelor in San Jose, CA

    I have been working at Kaiser Permanente full-time (more than 3 years)

    Pros

    very organized and busy service but well supported

    Cons

    going through some growing pains and can feel overworked at times.

    Advice to ManagementAdvice

    Listen closely and the first time to your employees

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Wonderful big company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Physical Therapist in San Rafael, CA
    Current Employee - Senior Physical Therapist in San Rafael, CA

    I have been working at Kaiser Permanente full-time (more than 5 years)

    Pros

    Great benefits, variety, and care. I work with some of the best people, not just clinicians, in the world. We are encouraged and rewarded to walk at lunch every day. Thrive is a culture. It is hard to get such a large group of people to take a break, but most do, to the benefit of employees and patients. Many really do walk the walk.

    Cons

    Such a large organization will have warts. Unavoidable, but frustrating. Always busy, which could be a pro.

    Advice to ManagementAdvice

    Hire more people. More good people.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Very rewarding place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaiser Permanente

    Pros

    Excellent benefits and salary including pension

    Cons

    Mismatch between supervision and the employees they supervise

    Advice to ManagementAdvice

    Supervisors should have like credentials as those they supervise,I.e., social workers should not supervise nurse practitioners

    Recommends
    Neutral Outlook
    Approves of CEO

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