Kaiser Permanente Reviews

Updated July 29, 2015
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3.7
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Recommend to a friend
Approve of CEO
Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
589 Ratings

Pros
  • Some opportunity for work life balance depending on your superior (in 158 reviews)

  • Great benefits - that's about it (in 201 reviews)

Cons
  • Doesn't practice work life balance (in 45 reviews)

  • Terrible unethical upper management (in 38 reviews)

More Pros and Cons

2,220 Employee Reviews

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  1. Helpful (39)

    Better than the Blues....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Manager in Oakland, CA
    Current Employee - Senior Program Manager in Oakland, CA

    I have been working at Kaiser Permanente full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - Working for a not-for-profit that behaves as a not-for-profit that is focused on the care and health of its members - While Health Care industry is not a trend setter in general, KP within HealthCare is fairly innovative and is known in HS as a leader in electronic medical records, web self service, and data mining for health care research - Good benefits (essentially free family health care and dental, above average vacation time, decent 401k (5% of salary fully funded), decent pension and retirement health care

    Cons

    - Provide market based salaries with yearly raises that at least keep pace with inflation - Very regulatory and compliance focused work environment (the nature of the industry) - Limited promotion opportunities - Health Care salaries are below market and KP is no exception...the benefits though are above market. - IT personnel seem to work a lot of hours for below market pay - Exec Directors, VPs, etc have very high pay for a not-for-profit - Too many "stakeholders" and "cooks" which slows delivery / results


  2. Helpful (1)

    Vice President

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakland, CA
    Current Employee - Anonymous Employee in Oakland, CA

    I have been working at Kaiser Permanente full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent benefits, great customer loyalty, lots of smart people to work with. Terrific financial strength.

    Cons

    Complex, lots of bureaucracy

    Advice to Management

    Focus on simplicity where possible.


  3. Health IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tracy, CA
    Former Employee - Anonymous Employee in Tracy, CA

    I worked at Kaiser Permanente full-time (More than 10 years)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Kaiser strives to be a leader in Health IT and is open to using a variety of technologies to deliver patient centric care.

    Cons

    As with other large healthcare organizations, the process from identifying technologies to implementation is slow.

    Advice to Management

    Need to move at the speed of your members. As more technology is adopted by consumers, Kaiser needs to be prepared to meet its members at the level your members are at. If not, you risk losing membership to other healthcare organizations that move quicker than you.


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  5. Overall, great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakley, CA
    Current Employee - Anonymous Employee in Oakley, CA

    I have been working at Kaiser Permanente (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for, great benefits, great salary. Takes good care of employees and offer several discounts and benefits for work/life balance.

    Cons

    Communication from senior leadership can be extremely delayed or non-existent. At times others work can be dumped off on you and your already hectic schedule and never re-distributed.


  6. Helpful (1)

    Overall a good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaiser Permanente full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    I have been working at Kaiser Permanente for almost 20 years. Benefits, especially retirement, are very generous. Company is focused on healthcare directives and does a good job of promoting the culture of excellent patient care. Most employees are good workers, and in most areas the management staff is more than capable. It's an overall good work environment with decent pay and excellent benefits.

    Cons

    No succession planning whatsoever. Skilled employees leave or retire and leadership drags their feet deciding whether or not to replace them. More often than not, the work is absorbed by the remaining staff which leads to poor morale and no work/life balance. Favoritism runs rampant at some levels, which makes upward mobility a challenge. If you have a senior leader in your corner, you may have a better chance of promoting up. Technology is below par, but I think they finally are trying to move forward with more 21st century tools and resources.

    Advice to Management

    You need to create a talent management and succession plan that is fair and capitalizes on the vast amount of skilled professional employees under your own roof.


  7. Pharmacist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacist in Washington, DC
    Current Employee - Pharmacist in Washington, DC

    I have been working at Kaiser Permanente full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nonprofit organization , and do very well about pateins care , and they have good salary

    Cons

    One of the biggest health insurance company and they the best profesioal employee


  8. Good company

    Former Employee - Anonymous Employee in Redwood City, CA
    Former Employee - Anonymous Employee in Redwood City, CA

    I worked at Kaiser Permanente (More than a year)

    Pros

    Stability, great place to work, great benefits for employees and room for growth

    Cons

    Need to project more independence with employees


  9. A great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager - Network Engineering
    Current Employee - Manager - Network Engineering

    I have been working at Kaiser Permanente (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Focus on moving forward, supporting staff, community involvement, focus on health care as primary goal, fantastic benefits. People working on common goals and highly motivated to do the right things for the right reasons.

    Cons

    Fragmented and Silod, firefighting instead of forward planning, duplicative areas of responsibilities. Distributed nature of company can make it hard to get some things done or know who is owner/accountable.

    Advice to Management

    Keep heading down current path and continue to push towards unified approaches to solutions and organization. Keep promoting from within when possible and develop talent.


  10. Love/hate relationship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Clerk/Cashier in Castro Valley, CA
    Current Employee - Pharmacy Clerk/Cashier in Castro Valley, CA

    I have been working at Kaiser Permanente full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The pay is excellent. The benefits are company paid. Everyone wants to work for Kaiser. Most people never leave.

    Cons

    Management can be very callous and impersonal. More and more, Kaiser just pushes you hard and cares only about how much they can get out of you.If you're sick they want you there anyway. Gone are the days of kinder, gentler managers. Kaiser doesn't want that anymore. Lots of employees are very stressed. Things aren't the same as they were years ago as far as a place to work. The old school managers are being phased out. Now it's all about the money.

    Advice to Management

    Chill out. Treat employees like people, not cattle. If you treat employees as if they difference, they will.


  11. A good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director in Oakland, CA
    Current Employee - Executive Director in Oakland, CA

    I have been working at Kaiser Permanente full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent focus on quality, genuinely concerned about patient health and wellness. Many really bright coworkers, lots of opportunities to move/grow.

    Cons

    Bureaucratic, strategies can seem vague and generic. Sr leadership stays in roles for many years, experience can become stale.

    Advice to Management

    Focus on clarity of strategy and what empowers employees.



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