Kaiser Permanente

www.kaiserpermanente.org
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Kaiser Permanente Reviews

Updated February 27, 2015
Updated February 27, 2015
1,930 Reviews
3.7
1,930 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
470 Ratings

Review Highlights

Pros
  • Allowed me to telecommute once a week so promoted a healthy work-life balance (in 158 reviews)

  • Great benefits - while I was there there was a very flexible work schedule (in 201 reviews)


Cons
  • Work life balance available to doctors; not the same for administrative staff (in 45 reviews)

  • Upper management is adept at finding new ways to run their best employees off (in 38 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Becoming very corporate, but still a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Oakland, CA
    Former Employee - Manager in Oakland, CA

    I worked at Kaiser Permanente full-time (more than 10 years)

    Pros

    People and culture, especially at the medical centers
    Large, diverse company with many avenues for career movement
    Pride in being part of a company that is a model for national health care

    Cons

    Has become more cut throat / corporate in the past 5-10 years; multiple waves of staff cuts, outsourcing of jobs
    May have become too big for its own good--decisions and execution are slow and complicated
    Culture that rewards overly risk-averse behavior, mediocre performance

    Advice to ManagementAdvice

    Promote from within.

    Recommends
    Positive Outlook
  2. 3 people found this helpful  

    An organization that I'm proud of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Oakland, CA
    Current Employee - Director in Oakland, CA

    I have been working at Kaiser Permanente full-time (more than 3 years)

    Pros

    It's great to work in an environment where everyone really believes in the mission and values, and you feel like you're having a positive impact on U.S. healthcare.

    Cons

    The lack of a performance management culture and clear career paths can be really frustrating, as poor performing individuals stick around (or are even promoted!) and career advancement for high performers can stall. Also many people seem afraid to openly disagree with/disappoint more senior leaders, which can result in "hiding" bad news until problems become acute

    Advice to ManagementAdvice

    The culture of fear is set at the top, and needs to change if KP is going to thrive. Also to really change the culture, be more supportive of career paths that cross organizational siloes, including between the medical groups and health plan/hospitals.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Wonderful big company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Physical Therapist in San Rafael, CA
    Current Employee - Senior Physical Therapist in San Rafael, CA

    I have been working at Kaiser Permanente full-time (more than 5 years)

    Pros

    Great benefits, variety, and care. I work with some of the best people, not just clinicians, in the world. We are encouraged and rewarded to walk at lunch every day. Thrive is a culture. It is hard to get such a large group of people to take a break, but most do, to the benefit of employees and patients. Many really do walk the walk.

    Cons

    Such a large organization will have warts. Unavoidable, but frustrating. Always busy, which could be a pro.

    Advice to ManagementAdvice

    Hire more people. More good people.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Very rewarding place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaiser Permanente

    Pros

    Excellent benefits and salary including pension

    Cons

    Mismatch between supervision and the employees they supervise

    Advice to ManagementAdvice

    Supervisors should have like credentials as those they supervise,I.e., social workers should not supervise nurse practitioners

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Assistant in Sacramento, CA
    Former Employee - Medical Assistant in Sacramento, CA

    I worked at Kaiser Permanente

    Pros

    great pay,and great benefits

    Cons

    hard to get re hired

    Advice to ManagementAdvice

    look into previous employees as re-hires

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Don't prefer it, but it could be worse

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaiser Permanente full-time (more than 3 years)

    Pros

    Good benefits, work life and exercise incentives

    Cons

    Inability to fire incompetent employees which reduces effectiveness

  8.  

    Human Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kaiser Permanente

    Pros

    Great company; trend setter in health care. Very smart people, many deep experts. A thoughtful and deliberate company.

    Cons

    The company tolerates poor performers. Slow to move. Slow pace

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    They were understanding and worked with me when I had a question during my Externship.

    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Medical Assistant in San Leandro, CA
    Former Intern - Medical Assistant in San Leandro, CA

    I worked at Kaiser Permanente as an intern (less than a year)

    Pros

    The employees work with a new hire so that they understand what is required of them. Friendly and courteous.

    Cons

    Organization of materials and files is something to be desired.

    Doesn't Recommend
    Neutral Outlook
  10.  

    recruiter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaiser Permanente

    Pros

    stable and friendly team mates

    Cons

    slowpace and not a lot of opportunities for growth

    Advice to ManagementAdvice

    listen to your people

    Recommends
    Neutral Outlook
  11.  

    Overall, Kaiser is a well-oiled machine that allows patients to receive the latest evidenced based practice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse in San Rafael, CA
    Current Employee - Registered Nurse in San Rafael, CA

    I have been working at Kaiser Permanente part-time (more than 5 years)

    Pros

    Great pay
    No RN cancel
    Amazing health benefits

    Cons

    Rigid documentation process
    Management heavy
    Few training programs for new grads/current employee

    Recommends
    Positive Outlook

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