Kaiser Permanente Reviews

These reviews contributed towards 2010's Best Places to Work recognition. See ratings and reviews for all time.
80 Reviews

3.6
80 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
72 Ratings

Review Highlights

Pros
  • Some opportunity for work life balance depending on your superior (in 136 reviews)

  • Great benefits - while I was there there was a very flexible work schedule (in 175 reviews)


Cons
  • There is no "work life balance" at Kaiser, contrary to the expressed platitude (in 36 reviews)

  • Upper management is adept at finding new ways to run their best employees off (in 35 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    More like running for prom king and queen than real business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Oakland, CA
    Current Employee - Anonymous Employee in Oakland, CA

    I have been working at Kaiser Permanente

    Pros

    decent healthcare system, benefits, retirement plan

    Cons

    incompetent top management that is just worried about whether others like them no whether a good job is being done

    Advice to ManagementAdvice

    put more emphasis on rocking the boat rather than popularity contests. Promote some malcontents.

    Disapproves of CEO
  2.  

    mail room clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Alameda, CA
    Current Employee - Anonymous Employee in Alameda, CA

    I have been working at Kaiser Permanente

    Pros

    the benefits package is one of the best in northern california, hard to come by great benefits at other jobs.

    Cons

    the management was incompetent, showed favortism towards certain employees, felt like everyone didnt get fair treatment and it was unfair.

    Advice to ManagementAdvice

    please dont be bias and judge employees on personal relationships, it is not fair and quite frankly very, unprofessional

    Doesn't Recommend
  3.  

    So much potential yet.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cardiovascular Technologist
    Current Employee - Cardiovascular Technologist

    I have been working at Kaiser Permanente

    Pros

    The benefits are quite nice especially medical benefits being covered by the employer. Up til a couple of years ago it had more of a family atmosphere.

    Cons

    Very frustrating to try to increase efficiency. Seem to not realize the pride factor of the employee. No recognition of true ability or experience. Very superficial view of operation. Could be a Manson family member but as long as you have some credentials from somewhere you are good to go.

    Advice to ManagementAdvice

    Ever growing gap between management and staff as to how to get job done. Willing to throw money at things that are not needed. Total inability to differentiate between 'needs' and 'wants'. Goes along with lack of skills in prioritization.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Communication between other departments is not perfect, but better than any other manage care health care company. The b

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Pharmacy Technician  in  Kensington, MD
    Current Employee - Pharmacy Technician in Kensington, MD

    I have been working at Kaiser Permanente

    Pros

    Communication between other departments is not perfect, but better than any other manage care health care company. The benefits are great. I truly felt well taken care of by the company. The technology used for electronic health record (health connect) is better than a regular doctor’s office that uses paper chards. Patients can electronically send in RX refills and email there doctor. Lab results are available right away. The quality of care given to our patients is great. I worked for other insurance companies and know how hard it is for patients to get the most simple of care.

    Cons

    Some of the staff are not motivated and are hired because they know someone in the company. That means there are several people that are not competent for the job. I know plenty of well trained people who have been turned down by Kaiser for a job. Union takes dues from your paycheck and don’t help when you need them.

    Advice to ManagementAdvice

    It’s hard to create a new position for a new specialized position because of the union. The Union generalizes the employees and puts them is positions that that don’t reflect there real job.

    Recommends
    Approves of CEO
  6.  

    clinical 3

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Registered Nurse  in  Los Angeles, CA
    Current Employee - Registered Nurse in Los Angeles, CA

    I have been working at Kaiser Permanente

    Pros

    Benefits, wages, employees, vacation time,

    Cons

    Sometimes difficult to get time off

    Advice to ManagementAdvice

    More positive feedback for the staff

    Recommends
    No opinion of CEO
  7.  

    Could use a little more "thrive" and a little less stress...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Kaiser Permanente

    Pros

    Great benefits, decent pay. Genuine motivation to provide excellent service to our members. Supportive and enjoyable community in which to work.

    Cons

    Heavy, heavy work load. Hiring freeze and heavy work load leading to unreasonable work load for existing employees.

    Advice to ManagementAdvice

    Recognize that workplace safety, employee job satisfaction, and attendance can not be brought under control when department cuts cause overwhelming job responsibilities to existing employees

    Recommends
  8.  

    Administrative job function.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Walnut Creek, CA
    Current Employee - Anonymous Employee in Walnut Creek, CA

    I have been working at Kaiser Permanente

    Pros

    Kaiser is doing amazing things for communities and improving the health of all americans. Great place to work. Was proud of the kinds of things/services we offered.

    Cons

    Communication between middle management and senior manage needs to be improved.

    Advice to ManagementAdvice

    Please improve communications.

    Recommends
    Approves of CEO
  9. 2 people found this helpful  

    Many wonderful people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Oakland, CA
    Former Employee - Anonymous Employee in Oakland, CA

    I worked at Kaiser Permanente

    Pros

    Excellent health benefits and vacations. Many wonderful people to work with.

    Cons

    Hard to get Software changes done in a timely manner. Processes are not efficient.

    Advice to ManagementAdvice

    Sould not be using offshore to support applications.
     Kaiser was created for the working people to afford health care. If you send the work offshore, it does not support the US economy.

    No opinion of CEO
  10.  

    A wonderful place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Intermediate Project Manager  in  Honolulu, HI
    Current Employee - Intermediate Project Manager in Honolulu, HI

    I have been working at Kaiser Permanente

    Pros

    Most people who work at KP care very much about our members and the care that they receive. Most are intelligent and hard working. In general, most are also very friendly. Great colleagues and new friends!

    Cons

    In the area where I work there is a key leader whose behavior is sub-optimal for the position they hold. They are intelligent and devoted, member focused, but do not treat staff with appropriate dignity and respect.

    Advice to ManagementAdvice

    Have a better review system of the Director level positions so that a better assessment on their behavior can be made by subordinates.

    Recommends
    Approves of CEO
  11.  

    nurses overburdened and blamed for systems problems-total lack of support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Registered Nurse  in  Oakland, CA
    Former Employee - Registered Nurse in Oakland, CA

    I worked at Kaiser Permanente

    Pros

    Adequate pay. Excellent benefits. Good location for freeway access and local stores. Pharmacy is efficient. Medical records and doctors visits are accessible via internet.

    Cons

    Profit driven decision making compromises patient care. Nurses given higher acuity of patients than is safe and practical. Equipment is often lacking or non-functional. Top-heavy management style is disconnected from realities of patient care and challenges to nursing staff. Nurses forced to miss breaks and stay overtime to complete heavy workload and deliver adequate patient care. Hospital understaffs units to meet budget objectives.

    Advice to ManagementAdvice

    Make patient safety first-if this is addressed work conditions for nurses and other staff will improve. This hospital aspires to be a "world class" medical facility-this can only be accomplished by smart management that is responsive to nursing feedback.

    Doesn't Recommend

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